All reviews

Rating Breakdown

  • 5
    96% (262 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2023

Andy was a very helpful representative and he clearly explained all he did during the entire process. Andy was the best part of the entire experience with Lit extension.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive feedback about Andy and your experience with Lit extension. We're thrilled to hear that Andy went above and beyond to ensure that you were satisfied with the service provided. We'll be sure to pass along your kind words to Andy and the rest of the team at Lit extension.

5 / 5 Share

May 30, 2023

Parfait, très à l'écoute et très réactif. Migration effectuée sans problème. Merci à Jay.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Merci pour votre excellente critique ! Nous sommes ravis que Jay ait pu vous offrir un excellent service et rendre votre expérience de migration fluide et sans tracas. Thank you for your great review! We're thrilled that Jay was able to provide you with excellent service and make your migration experience smooth and hassle-free.

5 / 5 Share

May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

5 / 5 Share

May 15, 2023

We had to migrate our shop from a platform that wasn't well known or easy to migrate. It was SQL based and used asp to render the products. We had been using this product for close to 19 years and finally had to make a change. With several thousand products and around 4000 customers we had no idea how we were going to pull it off. I found LitExtension while searching migration apps. For a very reasonable fee they migrated all my products, including photos, and all our customers. The customers even had their order history migrated. They kept in constant contact and were also very patient with us as we needed to get the products over and fine tune the items that had more then 3 variables. We didn't want the customers brought over till we felt the products and the look of the new site was where we needed it to be. It honestly was a very smooth migration. LitExtension did exactly what they told us they were going to do.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to assist you in migrating your shop from a platform that wasn't well-known or easy to migrate. We appreciate your trust in our team and we're glad that we were able to successfully migrate all of your products, including photos, and all of your customers, including their order history. Our team always strives to keep constant communication with our clients and to be patient with them as they fine-tune their products and new site. We're happy that we were able to provide a smooth migration experience for you and we're grateful for the opportunity to work with you. If you have any further needs in the future, please don't hesitate to contact us.

5 / 5 Share

April 23, 2023

Issues were resolved promptly at no extra charge and with complete satisfaction! Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

5 / 5 Share

April 19, 2023

This is our third migration with this company. This project was much larger that the previous ones with several moving parts that LitExtension handled seamlessly. Their level of expertise went above and beyond our expectations. Their Customer Service is highly responsive. I would highly recommend this company for anyone looking to migrate their store to Shopify for any project large or small.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words, The Paint Store 2 Team. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!

5 / 5 Share

April 13, 2023

Good job by Jay. He is very professional and always available for help. And very patience. I like work with him.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Best wishes for your business!

5 / 5 Share

March 17, 2023

LitExtension helped me migrate all orders, customers and products from Wix to Shopify. At first I was a bit hesitant to use the app as you need to provide login info. But went ahead and had a great experience! My contact, Harry was super professionel and helpful throughout the entire process. Kept me informed along the way and worked very fast even though we're in very different time zones. Would definitely use again for other projects!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello OddLemon Team! Just wanted to let you know how much your review means to us here at LitExtension. We do all we can to provide our clients with the best service, and it always makes our day when a client appreciates it. Thanks again, and we hope to make your next project just as positive!

5 / 5 Share

March 15, 2023

I would highly recommend Litextension to any store owner looking to migrate from another platform to Shopify. The migration of products was seamless and all redirects were in place from our old store. Fantastic support was there when required.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at LitExtension. Our team will be happy to hear that their hard work has paid off. Thank you so much for giving us the opportunity to serve you.

5 / 5 Share

March 14, 2023

LitExtension was life saver when we needed to migrate all our orders from Ecwid to Shopify. They also offered three months of support after the migration was completed. We haven't had one single problem with the migration data. It was a breath of fresh air to still have our old customers' order history in our system. They coded it with a prefix so we could identify the Ecwid store orders. The support staff was very helpful and the transfer was not only seamless but securely completed. Highly recommend LitExtension Store Migration!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. Best wishes for your business!

5 / 5 Share

Feb. 28, 2023

Easy to use and customer friendly for sure! Everything happened through email so no worries at all about having to spend a ton of time.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at LitExtension. Our team is happy to hear that their hard work has paid off. Thank you so much!

5 / 5 Share

Feb. 23, 2023

Contact with the support team has been constant since even before contracting the migration. The migration process went very smoothly and the support team efficiently handled and resolved all of our requests.

Store

DISEVIL

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project.

5 / 5 Share

Feb. 16, 2023

Transfer from Etsy done within 24 hours, everything went smoothly, a very good customer service. Thank you very much!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at LitExtension. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you so much!

5 / 5 Share

Jan. 11, 2023

I am new to Shopify with no knowledge on how to set it up. It must have been hard for LitExtension to work with us since I had no Idea what was possible vs what was not. However, LitExtension helped throughout the whole process of the migration in a very kind manner. I would recommend LitExtension for anybody looking to migrate their website, but especially to the newbies like myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, MissyShop, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to serve you in your upcoming projects and best wishes for your business!

5 / 5 Share

Jan. 4, 2023

We decided to migrate our shop from an obsolete OsCommerce to a new Shopify shop. We started this project 1.5 years ago, unfortunately we didn't know about the existence of LitExtension (we are not experts on this kind of things, and unfortunately who cared about our shopping platforms didn't tell us about of LE). So we tried obsolete procedures who had lot of troubles, included to not migrate all photos, field incoherence etc. Fortunately, we discovered about LitExtension and everything changed! LitExtension team asked us everything we need and started working on. Whenever there was any corrections to be made, they readily made it! In something like two weeks we are almost ready to change our e-commerce platform! Wonderful Service! Infinitely thanks! Luca

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, Luca. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business! LitExtension Team

5 / 5 Share

Dec. 23, 2022

Have used them a few times over the last few years and each time it has been an excellent experience. We carry thousands of products and a wonderful experience.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ole Wall Art Team, Thank you so much for doing business with us! Your kind words encourage us to continue doing our best in the E-commerce industry and make sure every customer’s experience is a memorable one. Best wishes, LitExtension Team

5 / 5 Share

Dec. 18, 2022

Jay made every effort to make sure the mirgration of my Japanese website from BASE to Shopify's platform was a complete success. I was concerned that working across websites with two different languages (Japanese and English) might cause some problems, but Jay was able to migrate everything exactly how I wanted, even changing details like the formatting of names on Shopify to match Japanese customs. While we live 12hrs away from each other, Jay worked late so that we were able to communicate at the end of his day, and I would have mine to test the site and check things. I can't imagine the process being any smoother, Jay's technical skill and helpfulness made a very stressful transition completely easy! I would recommend this service to anyone who needs to migrate any website, I'm positive LitExtension will be the right team!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Milltown JP Team, It was such an honor for us to be your companion during the migration process. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. We hope you enjoy your new store & All the best for your business! Regards, LitExtension Team

5 / 5 Share

Nov. 30, 2022

LitExtension's excellent team did the migration for me, it was well worth the small cost to save time and have the project done perfectly and very quickly. They did exectly what they were asked to and it took lass than half a day. Very impressed, highly recommend this app and the people behind it.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nzodirtwear Team, It was such an honor for us to be your companion during the migration process. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help. Regards, LitExtension Team

5 / 5 Share

Nov. 24, 2022

Excellent, professional service. Quick to respond and all my requests have been resolved perfectly. Thank you!

Store

PlayOn

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi PlayOn Team, LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture. Sincerely, LitExtension Team.

5 / 5 Share

Nov. 16, 2022

Jay is a Rockstar who helped us migrate customers and orders from Woocommerce to Shopify. It was a complex migration and Jay made sure everything migrated accurately. Jay was really professional and always kept us updated with the progress . He has been really thorough with his analysis and migration tasks. He even worked on the weekends to make sure our migration was done on time. It was a pleasure to work with him. Thanks Jay. Really appreciate your help. Take Care.

Store

VIVIS

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi VIVIS Team, Thank you so much for your kind feedback :) Customer satisfaction has always been our top priority. So, we, especially Jay are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions. Yours faithfully, LitExtension Team