All reviews

Rating Breakdown

  • 5
    95% (253 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 100% (265)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Dance Supplies Team, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify. We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you. Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future. Best regards, The LitExtension Team

5 / 5 Share

July 17, 2023

Excellent service and support, would certainly use again were it necessary. Prompt and helpful support.

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear that you had an excellent experience with our service and support! Thank you for taking the time to share your positive feedback. We're thrilled that our team was able to provide prompt and helpful support, and we look forward to the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing our service!

5 / 5 Share

June 27, 2023

An amazing dedicated and thorough team. Was very attentive from the beginning, we were concerned about our large order/customer import from 10+ years of data but LitExtension team was able to transfer everything correctly. When dealing with multiple program/applications including an inventory 3rd party connection it was a little worrisome that some orders would be duplicated but they were able to map everything correctly. Would highly recommend using them for your store transfer. We had already imported our products & categories/collections, but I am sure it would have been just as seamless to use LitExtension for this too. Thank you so much LitExtension team!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear that you had an amazing experience with our team! It's wonderful to see that our expert was attentive, dedicated, and thorough in transferring your large order/customer data from 10+ years. Your positive feedback and recommendation for us would undoubtedly be helpful for others who are looking for a reliable store transfer service. Thank you for taking the time to share your experience!

5 / 5 Share

June 12, 2023

Andy was a very helpful representative and he clearly explained all he did during the entire process. Andy was the best part of the entire experience with Lit extension.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive feedback about Andy and your experience with Lit extension. We're thrilled to hear that Andy went above and beyond to ensure that you were satisfied with the service provided. We'll be sure to pass along your kind words to Andy and the rest of the team at Lit extension.

5 / 5 Share

May 30, 2023

Parfait, très à l'écoute et très réactif. Migration effectuée sans problème. Merci à Jay.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Merci pour votre excellente critique ! Nous sommes ravis que Jay ait pu vous offrir un excellent service et rendre votre expérience de migration fluide et sans tracas. Thank you for your great review! We're thrilled that Jay was able to provide you with excellent service and make your migration experience smooth and hassle-free.

5 / 5 Share

May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

5 / 5 Share

April 19, 2023

This is our third migration with this company. This project was much larger that the previous ones with several moving parts that LitExtension handled seamlessly. Their level of expertise went above and beyond our expectations. Their Customer Service is highly responsive. I would highly recommend this company for anyone looking to migrate their store to Shopify for any project large or small.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words, The Paint Store 2 Team. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!

5 / 5 Share

April 13, 2023

Good job by Jay. He is very professional and always available for help. And very patience. I like work with him.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Best wishes for your business!

5 / 5 Share

March 17, 2023

LitExtension helped me migrate all orders, customers and products from Wix to Shopify. At first I was a bit hesitant to use the app as you need to provide login info. But went ahead and had a great experience! My contact, Harry was super professionel and helpful throughout the entire process. Kept me informed along the way and worked very fast even though we're in very different time zones. Would definitely use again for other projects!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello OddLemon Team! Just wanted to let you know how much your review means to us here at LitExtension. We do all we can to provide our clients with the best service, and it always makes our day when a client appreciates it. Thanks again, and we hope to make your next project just as positive!

5 / 5 Share

March 15, 2023

I would highly recommend Litextension to any store owner looking to migrate from another platform to Shopify. The migration of products was seamless and all redirects were in place from our old store. Fantastic support was there when required.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at LitExtension. Our team will be happy to hear that their hard work has paid off. Thank you so much for giving us the opportunity to serve you.

5 / 5 Share

March 14, 2023

LitExtension was life saver when we needed to migrate all our orders from Ecwid to Shopify. They also offered three months of support after the migration was completed. We haven't had one single problem with the migration data. It was a breath of fresh air to still have our old customers' order history in our system. They coded it with a prefix so we could identify the Ecwid store orders. The support staff was very helpful and the transfer was not only seamless but securely completed. Highly recommend LitExtension Store Migration!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. Best wishes for your business!

5 / 5 Share

Feb. 28, 2023

Easy to use and customer friendly for sure! Everything happened through email so no worries at all about having to spend a ton of time.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at LitExtension. Our team is happy to hear that their hard work has paid off. Thank you so much!

5 / 5 Share

Feb. 16, 2023

Transfer from Etsy done within 24 hours, everything went smoothly, a very good customer service. Thank you very much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at LitExtension. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you so much!

5 / 5 Share

Jan. 4, 2023

We decided to migrate our shop from an obsolete OsCommerce to a new Shopify shop. We started this project 1.5 years ago, unfortunately we didn't know about the existence of LitExtension (we are not experts on this kind of things, and unfortunately who cared about our shopping platforms didn't tell us about of LE). So we tried obsolete procedures who had lot of troubles, included to not migrate all photos, field incoherence etc. Fortunately, we discovered about LitExtension and everything changed! LitExtension team asked us everything we need and started working on. Whenever there was any corrections to be made, they readily made it! In something like two weeks we are almost ready to change our e-commerce platform! Wonderful Service! Infinitely thanks! Luca

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, Luca. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business! LitExtension Team

5 / 5 Share

Nov. 30, 2022

LitExtension's excellent team did the migration for me, it was well worth the small cost to save time and have the project done perfectly and very quickly. They did exectly what they were asked to and it took lass than half a day. Very impressed, highly recommend this app and the people behind it.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nzodirtwear Team, It was such an honor for us to be your companion during the migration process. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help. Regards, LitExtension Team

5 / 5 Share

Nov. 24, 2022

Excellent, professional service. Quick to respond and all my requests have been resolved perfectly. Thank you!

Store

PlayOn

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi PlayOn Team, LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture. Sincerely, LitExtension Team.

5 / 5 Share

Nov. 16, 2022

Jay is a Rockstar who helped us migrate customers and orders from Woocommerce to Shopify. It was a complex migration and Jay made sure everything migrated accurately. Jay was really professional and always kept us updated with the progress . He has been really thorough with his analysis and migration tasks. He even worked on the weekends to make sure our migration was done on time. It was a pleasure to work with him. Thanks Jay. Really appreciate your help. Take Care.

Store

VIVIS

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi VIVIS Team, Thank you so much for your kind feedback :) Customer satisfaction has always been our top priority. So, we, especially Jay are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions. Yours faithfully, LitExtension Team

5 / 5 Share

Nov. 10, 2022

I believe it is the best migration app that is on the market. The staff and tech team's service is fantastic.

Using app

5 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Floristics Co. Team, Thanks a bunch for your kind words. The pleasure is on us. We are so glad to know that you are satisfied with what we have to offer. Again, thank you for choosing us. Regards, LitExtension Team

5 / 5 Share

Nov. 7, 2022

We used the full migration package to migrate our WooCommerce/WordPress site over to Shopify. We were assigned our own migration specialist, Jay, and he has been extremely helpful in helping us with this migration. When I notice something slightly off, Jay is quick to respond and provide solutions. If you are nervous about migrating from Woo to Shopify, this service is a must-have for an accurate migration and peace of mind throughout the process.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Caffe Ibis Team, We are very happy to hear that you are satisfied with our service and take your time sharing your thoughts with us. Thank you so much for that! Feel free to contact us whenever need our support. Yours sincerely, LitExtension Team

5 / 5 Share

Oct. 30, 2022

I worked with Dean Tran. I needed this service for a big migration from WooCommerce to Shopify. Few times I've worked with people so efficient and kind. The customer support team is perfect. Thanks a lot!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Irwin, We are thrilled to hear that you are satisfied with our service, and take your time sharing your thoughts with us. Thank you so much for that. Feel free to contact us whenever you need our support. Yours sincerely, LitExtension team