Hangersforless review for Littledata ‑ The Data Layer
Jan. 31, 2025
Two of our Shopify stores were using Littledata, but one of them has been experiencing ongoing issues with Facebook CAPI and Pixel, where Littledata fails to pass the fbc and fbp parameters to our Facebook Pixel. Despite seeking support for over two weeks and reaching out multiple times, the support team repeatedly assured us that the issue had been resolved or would be fixed soon. However, the error rate continued to rise, leading to wasted ad spend for over two weeks. Additionally, the support team lacked transparency regarding what actions they took to fix our conversion tracking, leaving us completely in the dark with no clear solution. Unfortunately, this has resulted in a costly lesson for us, forcing us to seek a different provider.
Hi there, I'm sorry to hear your experience hasn't been the best. We're always making an effort to understand what went wrong, and we'd be happy to jump on a call and see how we can help fix this for you. Best regards, The Littledata Team
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