Littledata ‑ Customer Tracking
Littledata - Track 100% of revenue server-side
Rating
4.4
feedback
117
chart
#574
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July 29, 2019
Great app, exactly what we were looking for. The support of this app is also really amazing and quick!
July 27, 2019
Phenomenal customer support, extremely quick to respond and resolve issue. excellent app. Highly recommended for all shopify store owners.
July 17, 2019
For businesses that use subscription apps and have two checkout flows (Recharge/Bold/etc), this app gives you confidence that your core KPIs (AOV, CR, Abandonments) are accurate. This is the only way we've been able to get accurate reporting data that we trust. Critique is that the App is 'sensitive' and displays lots of 'warnings' for issues that are not really issues, so having an ongoing dialog with customer care is key (we signed up for the Enterprise version to have them manage these issues directly).
May 15, 2019
Not much value in this app. Free trial does not provide much data/functionality. We've had problems for months getting everything to sync - still doesn't work. Customer service is condescending. Waste of money and more importantly, time.
Sorry, you didn’t have a positive experience with our app. We've tried a few times to reach you to understand the problem but this is the first time we've heard from you since you completed the free trial one year ago. Our support team responds within an hour, and we'd be happy to give you another free trial (including full functionality) if you can explain what's not working.
May 10, 2019
**Update: They're apparently addressing this issue in a new version of the app** If you're like me and are used to looking at your reports by SKU and have a good SKU naming convention to make report reading easy and fast, this app will require you to add an extra step to see your SKUs again since they send Shopify IDs to your SKU column. They need to address this issue. I couldn't even look beyond that point at the rest of it. Now I'm looking at the last 30 days of sales data and I can't tell what I'm looking at.
We've just launched our v8 tracking script with many improvements, including sending Shopify variant SKUs to Google Analytics. You're welcome to try the app again with an extended trial and see if find the improved data helpful.
Jan. 15, 2019
Helps us understand our subscription (Recharge) payments better. The team are always helpful and respond quickly.
Nov. 15, 2018
I always knew that Google Analytics was important, but I also knew that it was not always set up perfectly. Littledata helps my Google Analytics work properly which gives me accurate data to make the decisions off. Also - The Team at Littledata is A++++++++.
Nov. 14, 2018
As I have now received clarification from Bianca at LittleData in regards to uninstalling and removing code, I am changing my review of this app.
Jan. 30, 2018
The app was super easy to configure. Even better was their very reasonable consultant options to help us better understand how to set up our google analytics and facebook for much improved insight!!! A shout out in particular to Alexandra for her responsiveness and expertise.
Dec. 31, 2017
Worthless app, doesnt do anything. Free trial is pointless as it only checks your data monthly if it all. Tells me it may take a few minutes, took over 4 hours to pull in 10 weeks of data. Dont waste your money on things that can be achieved for free with Google Data Studio
Sorry you didn't have a good experience of our app. We've now updated the messaging for our audit and benchmark features to make it clear it could take up to a day to gather the data we need. But that still gives you over 10 days to trial to add the improved data to Google Data Studio or another visualisation tool or your choice.
Nov. 12, 2017
I'm giving a 5-star review of Littledata-Google Analytics. Here is why. The marketing company I hired to run my AdWords account informed me that my enhanced e-commerce wasn't set up properly. This app fixed that issue during installation! I will definitely upgrade to premium version in the coming months! nightliteusa.com
Sept. 23, 2017
The app has a great value proposition. Edward helped me out with the initial setup and explained what exactly the app does.
March 2, 2017
I really liked the smoothness of the app; the overall 'look and feel'. I instantly knew I had a solid solution on hand for a problem that most of us struggles with: Weeding out bad or misleading information from Google Analytics. Fixing my Google Analytics datafeed with this app is SO much more easy than doing it manually and definitely a huge win for our store.
Feb. 21, 2017
Wonderful and insightful to see what' s going on with your store and what needs to be fixed. I love this app because it simplifies all actions on the app itself and tell me what to do in order to increase my stores sales. The more information you have on your customers the better. By using this in conjunction with Shopify's Reports and Google Analytics, you can quickly see what's working and what's not, boost your customer retention, boost your conversions and sales.
Jan. 11, 2017
Finally an app that returns all the correct data. Easy to use and easy to understand.