![Littledata ‑ Customer Tracking for Shopify](https://cdn.shopify.com/app-store/listing_images/ecbf7978ec1a7340e1a8ea9f8b435269/icon/CPSQjLvwl_0CEAE=.png)
Littledata ‑ Customer Tracking
Littledata - Track 100% of revenue server-side
Rating
4.3
feedback
115
chart
#599
All reviews
Rating Breakdown
June 16, 2023
New UPDATE: They offered me to keep the plan as agreed when I signed up. Thank you . NEW UPDATE: I signed up a free plan (up to 50 orders/month) and now they are asking me 100$ /month. I waste so much time setting up this app since and now they are tricking me. YOU GUYS ARE NOT OK. I will report this to Shopify since it sounds not fair to me. UPDATE: the app is good but the support wast a lot of my time going on with a super long chat where they just "copy and paste" the same message without really try to help. Bad communication when you get to technical issues. Claudiu is very kind but he just take care of the commercial / first contact . When it comes to actual issues be ready to waste a lot of time for nothing. Not even the basics of a efficient communication to get to a solution. Very disappointed. My time is costly and I don't like to waste it like this. Very good app, it does the job. Also the support team is very helpful to clarify any additional doubt related to extra tracking issue (maybe due to third party plugins).
Thank you for taking the time to leave a review! We are glad you now have a data layer you can trust and that works automatically with the tools you are already using! Our team would be happy to chat through any issues with you and resolve any problems that might be limiting your efforts.—Blake, Head of Marketing
July 17, 2019
For businesses that use subscription apps and have two checkout flows (Recharge/Bold/etc), this app gives you confidence that your core KPIs (AOV, CR, Abandonments) are accurate. This is the only way we've been able to get accurate reporting data that we trust. Critique is that the App is 'sensitive' and displays lots of 'warnings' for issues that are not really issues, so having an ongoing dialog with customer care is key (we signed up for the Enterprise version to have them manage these issues directly).
Nov. 14, 2018
As I have now received clarification from Bianca at LittleData in regards to uninstalling and removing code, I am changing my review of this app.