X31 Sports review for LiveChat: AI live chat by Text

Jan. 23, 2018

That was a horrible hour of installation and then removal of your LiveChat plugin. We canceled our account immediately. 1) You should not push chat accounts live to the website before finishing "set-up" 2) You should actually remove the chat from the website when it is uninstalled. 3) Not allowing you to remove a profile picture, use of default chat icons, or changing the default greeting is horrible service. Their Shopify Chat integration is flat out broken.