Modern Bungalow review for LiveChat: AI live chat by Text

The analytics were great. The alerts were terrible. Sometimes we didn't get a notification till after the 3rd message from a customer. They got our billing wrong, and shut down our account...twice. Then when we attempted to chat with them they weren't there. So why 3 stars: If you are sitting at your computer with their website up, it's a nice interface, good data, and useful. But if anything goes different, it's a real pain.