LiveRecover SMS Cart Recovery
Boost revenue with human-powered SMS cart recovery
Rating
4.7
feedback
94
chart
#416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
0%
-
Less than a month
12%
-
Less than a year
51%
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More than a year
34%
Reviews Summary
LiveRecover is highly praised by ecommerce merchants for its ability to recover lost revenue and boost sales. The app's human-centered approach, using real people to engage with customers, sets it apart from automated tools and has led to significant results for many businesses. Customers appreciate the personal touch and the insights gained from interactions have helped optimize checkout processes and improve user experience. The setup process is described as quick and easy, with excellent customer support provided. LiveRecover has been a game-changer for many stores, leading to substantial revenue recovery and increased conversions. However, there are a few negative reviews mentioning issues with customer service response times and billing errors.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 7, 2024
Excellent app! Goes a long way to recover lost revenue! Our store can see a difference first week onwards. Highly recommended
Sept. 4, 2024
Thrilled with LiveRecover, this is a no-brainer to add revenue to the business. It took me forever to pull the trigger on this and wish I had done it earlier. This is an easy way to boost revenue to your business.
Aug. 27, 2024
We can't recommend Live Recover enough! Unlike other recovery tools that rely solely on automated bots, Live Recover employs real people to chat with potential customers. This human touch makes a world of difference, as it allows them to engage with customers who might otherwise slip through the cracks due to opt-in requirements. We were initially referred to Live Recover by another e-commerce business that had seen fantastic results, and it didn’t take long for us to understand why. The implementation was a breeze, thanks to their outstanding chat support. It’s refreshing to know that there are actual people on the other end, ready to assist—not just another bot. We’ve successfully implemented Live Recover across all three of our partner e-commerce businesses, and the results have been outstanding. We’ve recovered thousands of dollars in lost revenue, making this tool an invaluable part of our strategy. If you're looking to boost your recovery efforts, Live Recover is a must-have!
Aug. 26, 2024
To be honest, at first I was a little skeptical. But LiveRecover has been an absolute game-changer for CUTS Clothing. Since integrating it into our Shopify store, we’ve seen a significant impact on our revenue. Over the past few months, LiveRecover has helped us recover over $100K in abandoned cart sales—sales that would have otherwise slipped through the cracks. The human touch they add to the recovery process makes a huge difference; customers appreciate the personal interaction and it’s reflected in our conversion rates. The setup was incredibly straightforward, taking just minutes to get everything running smoothly. What’s even better is how well the app scales as our brand continues to grow. Whether you’re just starting out or scaling up, LiveRecover is a must-have tool to maximize your revenue. Highly recommend!
Aug. 22, 2024
LiveRecover has been a game-changer for our store. Setting it up was a breeze—super quick and easy. What really stands out is how much it's helped us bring in first-time customers who were on the fence. We’ve definitely seen a noticeable boost in our conversions since we started using it. It’s like having an extra hand to close those almost-lost sales. Definitely recommend it if you want to increase your revenue with a minor lift. Also their customer support team is top notch, any time there's a question or idea we want to execute on they are extremely prompt in responding and make sure we have the tools to succeed.
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