LiveRecover SMS Cart Recovery for Shopify

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Rating

4.7

feedback

94

Reviews

chart

#409

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    51%
  • More than a year
    34%

Reviews Summary

LiveRecover is highly praised by ecommerce merchants for its ability to recover lost revenue and boost sales. The app's human-centered approach, using real people to engage with customers, sets it apart from other recovery tools. Customers appreciate the personal touch and interactions, leading to increased conversions and recovered sales. The setup process is described as quick and easy, with outstanding customer support provided by the LiveRecover team. Merchants have seen significant impacts on their revenue, with some recovering thousands of dollars in abandoned cart sales. The insights gained from customer interactions have helped optimize checkout processes and improve overall user experience. However, there are some concerns raised about delayed responses from the support team in a few cases, impacting the overall customer service experience.

Highlights

Revenue Recovery and Sales Boost
Human-Centered Approach
Easy Setup and Outstanding Support
Impact on Revenue and Customer Experience
Customer Service Concerns

Rating Breakdown

  • 5
    90% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2024

Excellent app! Goes a long way to recover lost revenue! Our store can see a difference first week onwards. Highly recommended

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Thrilled with LiveRecover, this is a no-brainer to add revenue to the business. It took me forever to pull the trigger on this and wish I had done it earlier. This is an easy way to boost revenue to your business.

Store

Sene

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

We can't recommend Live Recover enough! Unlike other recovery tools that rely solely on automated bots, Live Recover employs real people to chat with potential customers. This human touch makes a world of difference, as it allows them to engage with customers who might otherwise slip through the cracks due to opt-in requirements. We were initially referred to Live Recover by another e-commerce business that had seen fantastic results, and it didn’t take long for us to understand why. The implementation was a breeze, thanks to their outstanding chat support. It’s refreshing to know that there are actual people on the other end, ready to assist—not just another bot. We’ve successfully implemented Live Recover across all three of our partner e-commerce businesses, and the results have been outstanding. We’ve recovered thousands of dollars in lost revenue, making this tool an invaluable part of our strategy. If you're looking to boost your recovery efforts, Live Recover is a must-have!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

To be honest, at first I was a little skeptical. But LiveRecover has been an absolute game-changer for CUTS Clothing. Since integrating it into our Shopify store, we’ve seen a significant impact on our revenue. Over the past few months, LiveRecover has helped us recover over $100K in abandoned cart sales—sales that would have otherwise slipped through the cracks. The human touch they add to the recovery process makes a huge difference; customers appreciate the personal interaction and it’s reflected in our conversion rates. The setup was incredibly straightforward, taking just minutes to get everything running smoothly. What’s even better is how well the app scales as our brand continues to grow. Whether you’re just starting out or scaling up, LiveRecover is a must-have tool to maximize your revenue. Highly recommend!

Store

Cuts

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

LiveRecover has been a game-changer for our store. Setting it up was a breeze—super quick and easy. What really stands out is how much it's helped us bring in first-time customers who were on the fence. We’ve definitely seen a noticeable boost in our conversions since we started using it. It’s like having an extra hand to close those almost-lost sales. Definitely recommend it if you want to increase your revenue with a minor lift. Also their customer support team is top notch, any time there's a question or idea we want to execute on they are extremely prompt in responding and make sure we have the tools to succeed.

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more