Rating

4.8

feedback

76

Reviews

chart

#719

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    61%
  • More than a year
    17%

Reviews Summary

LiveRecover is highly praised by ecommerce merchants for its exceptional customer service, easy setup process, and impressive results in recovering abandoned carts. The app's human-centered approach, where real people engage with customers, has been highlighted as a key factor in its success. Merchants appreciate the personal touch and the insights gained from customer interactions, which have led to improvements in conversion rates and overall user experience. LiveRecover is described as a game-changer, with many users noting significant increases in revenue and positive impacts on their bottom line. However, there are a few concerns raised about delayed responses from customer support in some cases, which have led to frustrations.

Highlights

Exceptional customer service and human-centered approach
Easy setup process and quick results
Significant revenue increase and positive impact on bottom line
Insights gained from customer interactions for improving conversion rates
Concerns about delayed responses from customer support

Rating Breakdown

  • 5
    89% (68 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 99% (74)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2025

Store

Ohsnap

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 3, 2025

The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!

Store

SAYSO

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

From start to finish the team was so helpful which is one thing i look for when onboarding partners, but I couldn't recommend the app more! What a great tool to have at your disposal and really has made a difference

Using app

27 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!

Store

Vin.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more