LiveRecover SMS Cart Recovery
Boost revenue with human-powered SMS cart recovery
Rating
4.7
feedback
95
chart
#442
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
0%
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Less than a month
11%
-
Less than a year
52%
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More than a year
35%
Reviews Summary
The reviews for LiveRecover are overwhelmingly positive, highlighting the significant impact it has had on recovering lost revenue for ecommerce businesses. Users praise the human touch provided by LiveRecover's real agents, which sets it apart from automated recovery tools. The ease of setup and the quick results in revenue recovery are commonly mentioned, with some users recovering substantial amounts in abandoned cart sales. The personalized customer interactions and actionable insights gained from LiveRecover's SMS conversations are also highlighted as valuable for improving user experience and conversion rates. However, there are a few negative reviews mentioning issues with customer service response times and billing errors.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2025
I'll admit I was skeptical but we've been blown away by the results we've gotten and by the quality of service that LiveRecover agents have given our customers. Great team and great product!
Nov. 7, 2024
Excellent app! Goes a long way to recover lost revenue! Our store can see a difference first week onwards. Highly recommended
Sept. 4, 2024
Thrilled with LiveRecover, this is a no-brainer to add revenue to the business. It took me forever to pull the trigger on this and wish I had done it earlier. This is an easy way to boost revenue to your business.
Aug. 27, 2024
We can't recommend Live Recover enough! Unlike other recovery tools that rely solely on automated bots, Live Recover employs real people to chat with potential customers. This human touch makes a world of difference, as it allows them to engage with customers who might otherwise slip through the cracks due to opt-in requirements. We were initially referred to Live Recover by another e-commerce business that had seen fantastic results, and it didn’t take long for us to understand why. The implementation was a breeze, thanks to their outstanding chat support. It’s refreshing to know that there are actual people on the other end, ready to assist—not just another bot. We’ve successfully implemented Live Recover across all three of our partner e-commerce businesses, and the results have been outstanding. We’ve recovered thousands of dollars in lost revenue, making this tool an invaluable part of our strategy. If you're looking to boost your recovery efforts, Live Recover is a must-have!
Aug. 26, 2024
To be honest, at first I was a little skeptical. But LiveRecover has been an absolute game-changer for CUTS Clothing. Since integrating it into our Shopify store, we’ve seen a significant impact on our revenue. Over the past few months, LiveRecover has helped us recover over $100K in abandoned cart sales—sales that would have otherwise slipped through the cracks. The human touch they add to the recovery process makes a huge difference; customers appreciate the personal interaction and it’s reflected in our conversion rates. The setup was incredibly straightforward, taking just minutes to get everything running smoothly. What’s even better is how well the app scales as our brand continues to grow. Whether you’re just starting out or scaling up, LiveRecover is a must-have tool to maximize your revenue. Highly recommend!
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