Rating

4.8

feedback

75

Reviews

chart

#689

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    61%
  • More than a year
    16%

Reviews Summary

LiveRecover is highly praised by ecommerce merchants for its exceptional customer service, easy setup process, and impressive results in recovering abandoned carts. Users appreciate the human touch provided by LiveRecover's real agents, which leads to increased customer engagement and higher conversion rates. The app is described as a game-changer that significantly boosts revenue and enhances the overall customer experience. Additionally, the seamless integration, actionable insights gained from customer interactions, and the ability to personalize SMS outreach are highlighted as key strengths of LiveRecover. However, there are a few concerns raised about delayed responses from the support team in some cases.

Highlights

Exceptional customer service and support
Human touch and increased customer engagement
Significant revenue boost and enhanced customer experience
Seamless integration and actionable insights
Concerns about delayed support responses

Rating Breakdown

  • 5
    91% (68 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 99% (74)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2025

Store

Ohsnap

Using app

--

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 3, 2025

The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!

Store

SAYSO

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

From start to finish the team was so helpful which is one thing i look for when onboarding partners, but I couldn't recommend the app more! What a great tool to have at your disposal and really has made a difference

Using app

27 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!

Store

Vin.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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