Rating

5.0

feedback

75

Reviews

chart

#2,144

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    16%
  • Less than a month
    43%
  • Less than a year
    28%
  • More than a year
    0%

Reviews Summary

Locales.ai is highly praised for its excellent translation quality, user-friendly interface, and responsive customer support. Users appreciate the app's ability to seamlessly translate stores into multiple languages, making it a reliable solution for Shopify merchants. The support team, especially individuals like Selina, Lewis, and Nico, receives accolades for their dedication, patience, and quick problem-solving skills. While the app is lauded for its accuracy and efficiency, some users mention that the cost of credits for translations can be high. Overall, Locales.ai is recommended for its reliability, ease of use, and effectiveness in reaching global customers.

Highlights

Excellent translation quality and accuracy
User-friendly interface and seamless integration
Responsive and helpful customer support
High cost of credits for translations
Efficient and effective for reaching global customers

Rating Breakdown

  • 5
    97% (73 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2025

Easy to translate into many languages, including chinese which was great. Good support.

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

March 27, 2025

thanks very good it is

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Me parece un app increíble, muy fácil de usar.

Using app

2 days

Total reviews

5

Average rating

2.6

Developer Reply

¡Gracias por tu comentario! Continuaremos esforzándonos para mejorar.

5 / 5 Share

March 25, 2025

Great app. Translating our website into 4 additional languages took less than 2 hours!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're so glad our app is helping you. If you have any questions or suggestions, feel free to reach out, and we'll continue providing excellent service.

5 / 5 Share

March 17, 2025

If I could give 100 stars, I would! The first issue I had was resolved in just 15 minutes. The second was more complex due to my third-party theme, but despite the challenge, the team went above and beyond. Even though i locked out of the chat, they texted me with ideas on how to resolve the issue, and once i was back online, they were ready to take up where we left within seconds. I was honestly surprised they managed to fix it - so quickly and nicely ! - especially since Shopify and other translation apps couldn’t help. I can't wait to launch in new countries!

Store

VULXIES

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

100 stars received! Thank you so much for your feedback. We truly appreciate it! Your support means the world to us, and we'll always be here to help your business thrive. Cheers! Selina, Lewis and Locales.ai team

All reviews

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