Locales.ai: AI Translate ‑GPT5
Locales.ai: GPT AI Translate for Shopify Store
Rating
4.9
feedback
156
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#2,849
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Aug. 11, 2025
Update: We need to add a few points while keeping our original review below. After our 1-star review, Lewis listened to our concerns and engaged with us. He acknowledged the issues and said he would work on improving the app. We also hope he will make the pricing fairer. In addition, he refunded multiple plan fees we had paid. We have now translated our site using another app, but due to Lewis’s goodwill and courtesy, we are raising our rating from 1 star to 3 stars. ----------------------- It’s a complete trap! Every step is designed to make you spend more money. After signing up, we upgraded the plan and paid extra, yet we couldn’t even translate two languages. All it does is send requests through the ChatGPT API to translate. Also, when we reported bugs, they said it was a priority and even promised a refund for the credits and fees we used — but there’s still no action. They've been ignoring the ticket for 4 days as if it doesn’t exist.
Thank you for sharing your experience — we’re truly sorry it didn’t meet your expectations. Regarding the issue with manually translating Loox Review: we carefully reviewed your report and installed Loox on a test store to replicate the problem. So far, our engineers haven’t been able to reproduce the issue — manual translation and publishing seem to work as expected in our tests. That said, we’re continuing to monitor and improve compatibility with third-party apps like Loox. We’ve also reached out to you privately to follow up and make things right. As a small team building this tool with care, we truly appreciate your feedback — it helps us grow and serve others better. Lewis and Selina from Locales.ai Team