Locksmith for Shopify

Locksmith

Flexible access control for Shopify stores

Developer
View on App Store

Rating

4.7

feedback

493

Reviews

chart

#1,816

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    43%
  • More than a year
    35%

Reviews Summary

Locksmith is highly praised by users for its functionality and exceptional customer support. Users appreciate the ease of use, flexibility, and customization options provided by the app. The support team, particularly individuals like Erica and Tristan, are highlighted for their responsiveness and willingness to go above and beyond to assist users with any issues or customization needs. Many users recommend Locksmith for its ability to control access to digital content, set up wholesale pricing, and create customized locks for different customer groups. The app is described as a game-changer for selling digital content behind a paywall and for managing membership levels effectively. However, there are a few negative reviews mentioning issues with app uninstallation and functionality not working as expected in some cases.

Highlights

Functionality and customization options
Exceptional customer support
Ease of use and flexibility
Control access to digital content and set up wholesale pricing
Mixed feedback on app uninstallation and functionality

Rating Breakdown

  • 5
    89% (440 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 30, 2024

Really fast and good support.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

This app is great, and the support behind it is also great. Simple and easy to use with lots of flexibility and customization if you're so inclined. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Locksmith, particularly Erica in the support team, were extremely helpful in helping to get the app configured as we needed. We were without our developer during the setup and they stepped in and helped a huge amount The app itself has worked brilliantly for us and prevents customers from adding an item from a certain collection to the cart without first adding a one of a group of products.

Store

Flamery

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

This app helped me easily fix issues I had with my site to get things working how I needed it to! Erica was super helpful and very resourceful!

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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