Locksmith
Flexible access control for the Online Store channel
Rating
4.7
feedback
296
chart
#1,976
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
38%
-
More than a year
23%
Reviews Summary
The reviews for the Locksmith Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by the team, particularly mentioning individuals like Jed, Ken, Erica, and Tristan. Customers appreciate the app's ease of use, functionality, and the innovative 'pay what feels good' pricing policy. The app is lauded for opening up new business opportunities, offering solutions for restricting access to specific products, and providing excellent support for setting up and customizing locks. However, there are a few negative reviews highlighting issues such as leftover code after uninstallation causing errors and concerns about the pricing structure.
Highlights
Review RSS Feed
All reviews
Feb. 7, 2026
Great app does what it say, support team is very helpful and fix's any issues you might have or point you in the right path. Also thank you Tristan for you help and fixing my issues and your support.
Jan. 26, 2026
Jan. 24, 2026
Excellent, tailored customer service, what can I say? Jed is so helpful, really drilling down to understand the needs of my website, and going above and beyond to provide the right solution late on a Saturday night!
Dec. 19, 2025
Easy to use and Ken is super helpful whenever we have any issues or questions. Everything always gets sorted the same day.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more