Locksmith
Flexible access control for the Online Store channel
Rating
4.7
feedback
300
chart
#1,838
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
38%
-
More than a year
23%
Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and dedication of team members like Erica, Tristan, Ken, and Jed. The app itself was commended for its functionality in securing parts of online stores, offering a pay-what-feels-good pricing model, and providing solutions for various needs, including wholesale stores and restricting access to specific products. However, there were a few negative reviews mentioning issues with pricing, leftover code after uninstallation causing errors, and challenges with hiding products effectively.
Highlights
Review RSS Feed
All reviews
March 2, 2026
The support team is so helpful, kind, and responsive. Highly recommend this app!
Feb. 21, 2026
Good app and when I contacted support they were very helpful (Erica) and super quick to reply, many thanks.
Feb. 19, 2026
Feb. 18, 2026
Locksmith provides an elegant solution to make parts of your store more private and/or secure. It's technically sound, and the team provides rapid attention when needs or issues arise. It works if your needs are simple or if you have complicated things you want to lock up. I've worked in enterprise systems for a long time and am quite impressed by this tool.
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