Locksmith
Flexible access control for the Online Store channel
Rating
4.7
feedback
291
chart
#2,045
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
38%
-
More than a year
23%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use and excellent customer support. Users appreciate the app's functionality, especially its ability to create locked sections for specific products or collections. The support team, particularly individuals like Ken, Erica, and Tristan, have been highlighted for their exceptional assistance and responsiveness. Customers have also mentioned the app's flexibility, customization options, and its effectiveness in controlling access to digital content and wholesale stores. However, there have been a few negative reviews regarding pricing structures and issues with hidden products in locked stores.
Highlights
Review RSS Feed
All reviews
Dec. 19, 2025
Easy to use and Ken is super helpful whenever we have any issues or questions. Everything always gets sorted the same day.
Oct. 24, 2025
love this app - opened up a whole new avenue of business for us! We needed a place to sell products we couldn't post publicly due to medical restrictions
Oct. 23, 2025
After i've uninstalled it, some code was still present in my theme, and it was showing error for customers that found me via google. They could not access products at all, it was showing error. I had to install the app, disable it in the settings, and then uninstall again. Lost a lot of money because of that.
Aug. 31, 2025
Great for two reasons: 1) The app works and is very easy to implement. Does exactly what is needed. 2) The "pay what feels good" pricing method is great and they are actually open to reasonable pricing suggestions. We suggested another price, still reasonable, with our explanation why we felt it was fair. Very quickly, we could come to an agreement about a monthly price that suits both sides. Would recommend this app. Great app, great support.
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