All reviews

Rating Breakdown

  • 5
    89% (440 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2024

Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 30, 2024

Really fast and good support.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

This app is great, and the support behind it is also great. Simple and easy to use with lots of flexibility and customization if you're so inclined. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Locksmith, particularly Erica in the support team, were extremely helpful in helping to get the app configured as we needed. We were without our developer during the setup and they stepped in and helped a huge amount The app itself has worked brilliantly for us and prevents customers from adding an item from a certain collection to the cart without first adding a one of a group of products.

Store

Flamery

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

This app helped me easily fix issues I had with my site to get things working how I needed it to! Erica was super helpful and very resourceful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2024

Works phenomenally and has a diverse array of criteria with which you can build the locks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Great experience with Locksmith, the team is super responsive and it does exactly what we needed it to do for our site (lock pricing for wholesale accounts only). Set up is easy and any small details the team responds quickly to assist.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

App does what we needed it to do. Give it a try.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

Store

ACS

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 11, 2024

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

I really love how this app works and the support service is very nice, I really recommend this app :)

Store

My Store

Using app

8 months

5 / 5 Share

Feb. 23, 2024

Have just started using it and it worked well straight out of the bag. We had a slightly more complicated request and it was sorted within 24 hours. Excellent service and easy to use app with plenty of support documentation.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

Using app

About 1 year

Total reviews

11

Average rating

4.3

5 / 5 Share

Feb. 2, 2024

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful. Thanks guys, great job!!!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The app is fantastic!!!! Did everything I needed but more importantly the support staff are so friendly and responsive. Can’t speak highly enough of them. Definately get this app, it’s brilliant!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

We have been using Locksmith for a few months now and couldn't be more satisfied. The Locksmith team has been nothing but helpful in getting us set up with everything we needed for the site. Highly suggested!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place. The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.

Using app

1 day

Total reviews

1

Average rating

5.0