All reviews

Rating Breakdown

  • 5
    89% (434 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
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5 / 5 Share

June 17, 2024

Great experience with Locksmith, the team is super responsive and it does exactly what we needed it to do for our site (lock pricing for wholesale accounts only). Set up is easy and any small details the team responds quickly to assist.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

App does what we needed it to do. Give it a try.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

Store

ACS

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 11, 2024

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

I really love how this app works and the support service is very nice, I really recommend this app :)

Store

My Store

Using app

16 days

5 / 5 Share

Feb. 23, 2024

Have just started using it and it worked well straight out of the bag. We had a slightly more complicated request and it was sorted within 24 hours. Excellent service and easy to use app with plenty of support documentation.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 2, 2024

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful. Thanks guys, great job!!!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The app is fantastic!!!! Did everything I needed but more importantly the support staff are so friendly and responsive. Can’t speak highly enough of them. Definately get this app, it’s brilliant!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

We have been using Locksmith for a few months now and couldn't be more satisfied. The Locksmith team has been nothing but helpful in getting us set up with everything we needed for the site. Highly suggested!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place. The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

The support for this app is literally unreal. The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported. The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement. If you need to lock products, THIS IS THE APP! You won’t go wrong

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Great App, with even better support from the team.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 19, 2023

Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!

Using app

13 days

Total reviews

2

Average rating

5.0