Locksmith
Flexible access control for the Online Store channel
Rating
4.7
feedback
299
chart
#2,046
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
34%
-
Less than a year
38%
-
More than a year
23%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the responsiveness, helpfulness, and dedication of the support team members, such as Erica, Jed, Ken, and Tristan. The app itself is commended for its functionality in securing parts of the store, ease of use, and innovative features like the 'pay what feels good' pricing method. Users appreciate the app for enabling them to create private and secure sections on their online stores, especially for wholesale purposes. However, there are a few negative reviews mentioning issues with pricing, leftover code after uninstallation causing errors, and problems with product visibility in locked stores.
Highlights
Review RSS Feed
All reviews
March 2, 2026
The support team is so helpful, kind, and responsive. Highly recommend this app!
Feb. 21, 2026
Good app and when I contacted support they were very helpful (Erica) and super quick to reply, many thanks.
Feb. 19, 2026
Feb. 18, 2026
Locksmith provides an elegant solution to make parts of your store more private and/or secure. It's technically sound, and the team provides rapid attention when needs or issues arise. It works if your needs are simple or if you have complicated things you want to lock up. I've worked in enterprise systems for a long time and am quite impressed by this tool.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more