Locksmith
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Users appreciate the app's functionality in securing and customizing their online stores without the need for complex coding. The support team, especially individuals like Erica, Ken, and Tristan, are commended for their responsiveness, helpfulness, and willingness to go above and beyond to assist users with any issues or customization needs. The app is praised for its ease of use, flexibility, and ability to cater to various requirements, such as creating private areas, restricting access, and implementing unique pricing structures. However, there are a few negative reviews mentioning issues with pricing, leftover code after uninstallation causing errors, and challenges with product visibility in locked stores.
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Great app and good team behind the scenes for help.
Erica from Locksmith was extremely patient and helpful recently. Would recommend this app, their product is great and their customer service is even better.
The app is fantastic - it has removed the need for complex custom coding, and replaced it with a simple, intuitive easy to use app that can lock down our site exactly how we need it. Not only that, but the customer support team are incredible, nothing is ever an issue, the responses are prompt and informative. Highly recommend this app!
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