Locksmith for Shopify

Locksmith

Flexible access control for the Online Store channel
Developer
Lightward
View on App Store
Locksmith
Rating
4.7
Feedback
298
Reviews
Chart
#1,358
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Locksmith Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the app's functionality in securing parts of their store and the quick responses from the team. Positive themes include excellent customer service, ease of use, helpful support team members like Erica, Tristan, and Ken, and the app's effectiveness in restricting access to specific products or collections. However, there are a few negative reviews mentioning issues with pricing, leftover code after uninstallation causing errors, and challenges with hiding products in a locked store.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 4%
Less than a month 35%
Less than a year 37%
More than a year 23%
All reviews
5 / 5 Share
June 4, 2026

Great app and good team behind the scenes for help.

Store Using app Total reviews Average rating
5 / 5 Share
May 18, 2026

Erica from Locksmith was extremely patient and helpful recently. Would recommend this app, their product is great and their customer service is even better.

Store Using app Total reviews Average rating
Tamaras Sugar Western CA About 3 years 1 5.0
5 / 5 Share
April 18, 2026

Store Using app Total reviews Average rating
WeirdCo 8 days 4 5.0
5 / 5 Share
March 2, 2026

The support team is so helpful, kind, and responsive. Highly recommend this app!

Store Using app Total reviews Average rating
Pas de Deux Jewelry 5 months 1 5.0
5 / 5 Share
Feb. 21, 2026

Good app and when I contacted support they were very helpful (Erica) and super quick to reply, many thanks.

Store Using app Total reviews Average rating
Equetech 2 months 7 4.4

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