Locksmith for Shopify

Locksmith

Flexible access control for the Online Store channel
Developer
Lightward
View on App Store
Locksmith
Rating
4.7
Feedback
305
Reviews
Chart
#1,954
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Locksmith Shopify App are overwhelmingly positive, highlighting the app's functionality and the exceptional customer service provided by the support team. Users appreciate the ease of use and effectiveness of the app in securing and customizing their online stores. The customer support team, particularly individuals like Erica, Ken, Tristan, and Jed, receive high praise for their responsiveness, helpfulness, and willingness to go above and beyond to assist users with their needs. The app is commended for its ability to cater to various requirements, from locking down specific parts of the store to creating VIP access and secret collections. However, there are a few negative reviews mentioning issues with pricing, leftover code after uninstallation, and challenges with product visibility in locked stores.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 5%
Less than a month 32%
Less than a year 35%
More than a year 21%
All reviews
5 / 5 Share
July 13, 2026

Store Using app Total reviews Average rating
GM Packaging 4 months 1 5.0
1 / 5 Share
June 17, 2026

trash app cant remove the locking support non existent

Store Using app Total reviews Average rating
Dear Loom 18 days 2 3.0
5 / 5 Share
June 4, 2026

Great app and good team behind the scenes for help.

Store Using app Total reviews Average rating
OptiLabs by Evergreen Doctors About 1 year 2 5.0
5 / 5 Share
May 18, 2026

Erica from Locksmith was extremely patient and helpful recently. Would recommend this app, their product is great and their customer service is even better.

Store Using app Total reviews Average rating
Tamaras Sugar Western CA About 3 years 1 5.0
5 / 5 Share
May 16, 2026

The app is fantastic - it has removed the need for complex custom coding, and replaced it with a simple, intuitive easy to use app that can lock down our site exactly how we need it. Not only that, but the customer support team are incredible, nothing is ever an issue, the responses are prompt and informative. Highly recommend this app!

Store Using app Total reviews Average rating

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