TYF review for Locksmith
Dec. 12, 2019
I've not actually used the app but the pricing structure is rediculous, why should customers on higher shopify plans be penalised?
Hey there! We could have communicated our pricing policy better at the time; thanks for letting me know how you feel about it. I've updated our listing to be clearer. For the record: our pricing is a conversation, and we start with a suggested price that's based on what you pay for Shopify. Different merchants get very different value from the product, and because that value is impossible to fully predict, we begin with that estimate. If that price doesn't work for you, we ask you to let us know what price *does* feel good for you – and we proceed from there, letting you know what works for us, until we reach a price that works for us both. You can find the whole policy at uselocksmith.com/pricing.