BLV Delivery review for Locksmith

1 / 5

Aug. 31, 2020

This app has failed at all levels. After about 2 weeks with this app and with support (which is just, meh) I am finding that this app literally does the opposite of what it is supposed to. Fist the support. There is support, but it takes a day or two to get back to you, even once you get started. I have been going back and forth with them because the items I needed to be hidden were hidden even after tagged from everyone. I was talking about in a search, not by just scrolling through the products. So when support told me that they were coming up by scrolling through the products I tested it and sure enough, there they were. But again, not when using the search. So then I opened up a separate browser and logged out and tested again that they would NOT show up, and there they were. So they don't populate in a search, which is what I need if the customer is logged in with the correct tag. And the items come up for all to see with no tag if they just scroll through the inventory. Now if they click on it it will prompt them to log in, however, there is my wholesale pricing for all to see. The reason for the second star is because they do have support. *Update* Removed second star because the support, even though it exists, is not that great. I ended up uninstalling the app.

Using app

10 days

Total reviews

7

Average rating

2.4

Developer Reply

❤️ Thanks for letting us know how this went for you. We'll always do our best to help, in the most efficient way we can. Please know that our effort is always in earnest, and your feedback is both useful and heard. All the best, -Isaac

Locksmith for Shopify
Locksmith
4.7 star
493 reviews

Flexible access control for Shopify stores

Developer
Shopify App Store