resworkers review for Locksmith

5 / 5

June 28, 2021

The Lock Smith app is very useful if you want to lock pages in your store. Until, it the problems comes and you have problems with the access of the app and the pages. Like any apps, there is no guarantee that it works at 100% and sometimes mistakes happened with problems. We were very worried about it because there was a lot of stakes such as money and reputation we were loosing each day. During this storm phase in our business, the support of the app was there for us all day 24 hours replying under 2 hours during Saturday and Sunday. They were professional reliable and very nice too. They invested a such dedication and effort that for a moment, we were thinking that they were working for our company. It's rare to see people being with you trying to do everything they can to solve the issue like if it was their business depending on it. They didn't gave up until the problem was fixed, most of the time the support of app propose a refund directly because they don't want to put their hands in the dirt. It's not the case with Lock Smith, they fight for you until you are happy all day and night. Today, we know that Locksmith is not just an app it's a team and a culture of delivering customer satisfaction at any cost. They proved that they are reliable for long term partnership. Big shout out to Isaac Bowen who coordinate that too

Using app

5 months

Total reviews

1

Average rating

5.0

Locksmith for Shopify
Locksmith
4.7 star
492 reviews

Flexible access control for Shopify stores

Developer
Shopify App Store