Locksmith
Flexible access control for Shopify stores
Rating
4.7
feedback
291
chart
#1,926
All reviews
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Oct. 24, 2025
love this app - opened up a whole new avenue of business for us! We needed a place to sell products we couldn't post publicly due to medical restrictions
Aug. 31, 2025
Great for two reasons: 1) The app works and is very easy to implement. Does exactly what is needed. 2) The "pay what feels good" pricing method is great and they are actually open to reasonable pricing suggestions. We suggested another price, still reasonable, with our explanation why we felt it was fair. Very quickly, we could come to an agreement about a monthly price that suits both sides. Would recommend this app. Great app, great support.
Aug. 4, 2025
July 3, 2025
Locksmith is exactly what we needed for our wholesale store. They have recently added functions that are even more helpful, so I appreciate them always working to offer the best options. We get a lot from the low cost it is given at.The customer service is excellent, and a shout out to Erica for always giving me clear information on what she is doing and instructions for what I need to do.
June 17, 2025
Have had a great experience with Locksmith's customer service ~~ they have given me excellent and specific feedback to create locks for my Shopify store. Highly recommend :)
May 21, 2025
Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!
May 21, 2025
Thanks for all continued support and figuring out what is best for our website and needs.
May 19, 2025
I would recommend this app. The app developer work with you to figure out if/how this app can work for your store or not. Keep in mind you may need a few days to get it dialed 100%, but the devs will work to deliver you a working solution.
May 9, 2025
Darn Locksmith for being too good! Due to Shopify''s fee structure on sales, I subscribed to a higher plan than I probably needed. Which meant that I was placed into a higher tier than I'd hoped for Locksmith. The dilemma is, I couldn't bring myself to reach out to ask for a lower price due to how well their plug-in works! You see, I offer custom products that I only want people to be able to add to their carts (since I despise invoicing as I also have an expansive catalog) AFTER I send them back a proof of what I'd be making for them. Locksmith gives me the peace of mind of protecting my custom products from ordering ahead of a request which is invaluable. It also works with Shopify's app which of all the plug-ins I've had to subscribe to, is the only one. Alls this to say, if you need to restrict products, I HIGHLY recommend Locksmith as it's been invaluable to my sanity and business model!
April 5, 2025
The support is excellent. When I was struggling with something, the team did not just explain what was happening and how to fix it, they actually DID the fix for me and fast! Outstanding customer service.
March 25, 2025
Great experience so far, extremely helpful in setting up our Wholesale Jewellery Store with limited access to customers. Ken from their team not only understood the entire flow but gave suggestions and helped in setting up the store till the end. They extended the trial for us to test things out. Thanks from Team Rajmehar, www.rajmehardesigns.com
March 6, 2025
I love this so much I'm going to jump in to Mechanic next. Locksmith is the perfect solution to a problem I had and devs tried charging me hundreds when this took me 10 minutes and not much per month. Thanks for being awesome guys!
Feb. 21, 2025
Locksmith and it's support team is BY FAR the best support I've ever seen in any app / company or product. Top tier product, top tier support. 11/10 Highly Recommended! Will continue to use their apps for a long time!
Jan. 31, 2025
Fantastic experience so far, extremely helpful in setting up and the actual app has every option you could ever need! Erica was wonderfully helpful and lovely to deal with. Highly recommend.
Oct. 31, 2024
Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended
Sept. 13, 2024
This app is great, and the support behind it is also great. Simple and easy to use with lots of flexibility and customization if you're so inclined. Highly recommend!
Sept. 6, 2024
Locksmith, particularly Erica in the support team, were extremely helpful in helping to get the app configured as we needed. We were without our developer during the setup and they stepped in and helped a huge amount The app itself has worked brilliantly for us and prevents customers from adding an item from a certain collection to the cart without first adding a one of a group of products.