Locksmith
Flexible access control for the Online Store channel
Rating
4.7
feedback
300
chart
#1,838
All reviews
Review RSS Feed
March 2, 2026
The support team is so helpful, kind, and responsive. Highly recommend this app!
Feb. 21, 2026
Good app and when I contacted support they were very helpful (Erica) and super quick to reply, many thanks.
Feb. 19, 2026
Feb. 18, 2026
Locksmith provides an elegant solution to make parts of your store more private and/or secure. It's technically sound, and the team provides rapid attention when needs or issues arise. It works if your needs are simple or if you have complicated things you want to lock up. I've worked in enterprise systems for a long time and am quite impressed by this tool.
Feb. 7, 2026
Great app does what it say, support team is very helpful and fix's any issues you might have or point you in the right path. Also thank you Tristan for you help and fixing my issues and your support.
Jan. 24, 2026
Excellent, tailored customer service, what can I say? Jed is so helpful, really drilling down to understand the needs of my website, and going above and beyond to provide the right solution late on a Saturday night!
Dec. 19, 2025
Easy to use and Ken is super helpful whenever we have any issues or questions. Everything always gets sorted the same day.
Dec. 5, 2025
The pay what feels good policy worked like charm! Amazing idea for the Shopify app world! And also the App itself is amazing, small functions with limitless details
Oct. 24, 2025
love this app - opened up a whole new avenue of business for us! We needed a place to sell products we couldn't post publicly due to medical restrictions
Aug. 31, 2025
Great for two reasons: 1) The app works and is very easy to implement. Does exactly what is needed. 2) The "pay what feels good" pricing method is great and they are actually open to reasonable pricing suggestions. We suggested another price, still reasonable, with our explanation why we felt it was fair. Very quickly, we could come to an agreement about a monthly price that suits both sides. Would recommend this app. Great app, great support.
Aug. 4, 2025
July 3, 2025
Locksmith is exactly what we needed for our wholesale store. They have recently added functions that are even more helpful, so I appreciate them always working to offer the best options. We get a lot from the low cost it is given at.The customer service is excellent, and a shout out to Erica for always giving me clear information on what she is doing and instructions for what I need to do.
June 17, 2025
Have had a great experience with Locksmith's customer service ~~ they have given me excellent and specific feedback to create locks for my Shopify store. Highly recommend :)
May 29, 2025
The app works exactly as promised. I initially experienced some cache issues with the Firefox browser, but that had nothing to do with the app itself. The support team provided excellent and timely service. I highly recommend this app to anyone who needs to restrict access to parts of their shop.
May 21, 2025
Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!
May 21, 2025
Thanks for all continued support and figuring out what is best for our website and needs.
May 19, 2025
I would recommend this app. The app developer work with you to figure out if/how this app can work for your store or not. Keep in mind you may need a few days to get it dialed 100%, but the devs will work to deliver you a working solution.