All reviews

Rating Breakdown

  • 5
    89% (439 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2019

Application worked just as designed. We had one minor issue which Ken resolved without any issues. Ken clearly knows his product and wants to provide the support. I only wish other app developers would have this level of customer support.

Store

Innoxa

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2019

Our company uses this app to restrict access to online courses for only people who purchase the course. Quick set up.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2019

It does what it says. Locksmith has definitely played a huge role on my website to hide price tag unless customer has logged in which is an impt feature. Customer support is absolutely fantastic. Very responsive and helpful. One of the best customer service I have received from Shopify. Thanks alot.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 28, 2019

Great customer service. They quickly answer my questions. App was very easy to setup. Helps me restrict purchasing of high demand products to my VIP customers. very flexible and easy to use interface.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

March 15, 2019

What an awesome app! I have been using it to launch a new collection by hiding the new products and only showing them to my subscribers who have a secret link. Completely hides any product from your website unless you have a certain key, such as a secret link. Highly recommend!

Store

FAE

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2019

We use this app to manage over 10 B2B and wholesale Shopify stores. It is crucial to our business, because it helps us restrict access to products. We have had questions and need help several times - they are always responsive and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2019

Really easy to get started with. Does what it says on the tin without any problems. And the support team is quick to respond and always very friendly. This has been so far one of our most favorite apps to use.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2019

Words cannot begin to describe my love for the team at Locksmith. Client had very specific requirements and Locksmith was there every step of the way (even on a Saturday!!) assisting as the needs changed. Thank you again. Y'all are the best!! Lisa - Hippie Chick Design

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

There's nothing wrong with the app :) It does what it says and more! It can lock anything I need via customer registration or even password. Country-specific, product specific and more. It does not disappoint so far! Thanks for the app! www.artatler.com, art marketplace & online gallery

Using app

About 1 year

Total reviews

14

Average rating

4.6

5 / 5 Share

March 4, 2019

We’ve only been using the app for a few days while customising our new site. We need it for managing page access between individual and wholesale customers. It’s quite easy to use...and if you get stuck, their support team is reliable and efficient. Highly recommend this app!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

I wish there was a way to give Locksmith and their crew 10 stars out of 5. Not only was setting the app up a breeze, but along the way I've had several important requests that they promptly answered and fixed! Above and beyond is an understatement - Locksmith is a wonderful app and their support is unparalleled. (Thank you for all your help Jed!)

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

The Locksmith app is easy to install and even easier to use. We would totally recommend it to anyone who wants to lock down content.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Very good app. The support was great also. I wanted to lock product pricing and we don't have programming skills so they helped and fixed it in 2 hours.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I Use this app to secure a section of our store that is only available to a private clients orders. It works awesome, thanks Locksmith.

Using app

9 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 15, 2019

App works great, very happy. Support is great and helped me adjust the cost based on actual usage. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

THIS IS EXCELLENT! Thank you for this app. We are able to have many locks for multiple purposes such as providing special products to select customers.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

I used this app in the past, it works great! My needs changed and I removed it. I began selling wholesale and needed a solution to provide pages to specific customers so here I am again. Customer support is amazing. You guys are Awesome! 3moonsmakerspace.com

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Locksmith is very easy to use and has a ton of functionality for password protecting your Shopify store. Also, their customer service is outstanding.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Used this app to lock out users from a wholesale site and also to restrict access to collections based on customer tags. Works great and is easy to use. Even more awesome is the great customer support I have received when reaching out with questions.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

I needed an app that would lock-out pricing and buying for guests on my site. I tried several different apps and hands-down the function and support have been exceptional. The manual locking is ideal for price hiding, and the automatic locks are great for control over entire products, collections, pages, etc. The dev staff really know their product and are very responsive to support and accommodate your specific site needs. Kudos!!!

Using app

About 1 year

Total reviews

4

Average rating

4.3