All reviews

Rating Breakdown

  • 5
    91% (274 ratings)
  • 4
    1% (4 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 98% (293)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2017

Probably the best app experience I have had on Shopify. We run a fitness website and have had no issues configuring it for multiple levels of access. Isaac is a very good developer and understands what stores need and how to make it easy to implement.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2017

I do a lot of wholesale sales, it was important for me to have a wholesale side to my business. Locksmith has been wonderful. No problems, the few questions I had the developer was very responsive. I would highly recommend this app if you sell wholesale!

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 30, 2017

Great App and great customer support. Have subscribed now for over a year. Fantastic well worth the subscription www.great-to-be-you.myshopify.com Many thanks to Isaac who got be up and running in the begining. Steve Personal Wellness Coach @greattobeyou

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2016

The CASE Centre has found locksmith to be a wonderfully versatile app, capable of dealing with a complex set of parameters that govern how our audience can view Subscription and Free Content (Scholarly and apologetic articles ranging from 500 to 5000 words). Isaac and the team at Locksmith were friendly, fast and reliable with answering questions and made a big effort to understand our specific needs. Where the App was not set up to cope with a large volume of complex locks, they were able to customize code and locks specific to the patterns of our subscription and free readers.They saved us many hours of time, so we didn't have to set up each lock one-by-one and provided advice about how to better structure our content/tags etc. I can highly recommend Locksmith.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 26, 2016

Great app!! Quick chat service too :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

This app is all that it claims to be and Isaac responds to questions at lightning speed. The best service I have had from an app so far! A+

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2016

Amazing support!!! I had an issue with my theme and Isaac helped me solve it! Great app and great service!:)

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2016

We don't need to use Locksmith a lot but when we do, I wish every Shopify app was like it: * Straightforward: does exactly what it says it does * Powerful: a lot of options to fit our needs * Easy to use: all controls are essentially available from 1, maybe 2 windows * Simple install and uninstall, if necessary. No more paying someone or spending hours cleaning up code on your own * Support is fast, knowledgeable, and cooperative Perfect. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2016

Locksmith is an amazing app. Very easy to use, works perfectly. Well engineered. Reliable. It is a crucial plugin for us that allows us to change our entire website and products for regular customers vs wholesale customers.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2016

This app works better than advertised. Lock just about anything. We used it to create a wholesale website by locking out pages we didn't want retail customers to see and vis versa, all based on their customer tags. Might sound complicated but it's very easy

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2016

Sooo happy I found this app! It was exactly what I needed to restrict viewing the prices on our store. It's super easy to use and Isaac was incredibly helpful with all of my questions. Best customer service ever!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2016

Locksmith has fit our variety of needs perfectly, even as a non-profit! Isaac has been incredibly helpful getting it set up just the way we needed it. He responds in a timely fashion and really goes above and beyond. We are SO happy with Locksmith. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2016

Great app with super helpful developer! Issac is so patient despite numerous changes I have requested. He makes sure he understands what you need and accommodate whatever he can do. Functions just as what I need and wish! Thanks Issac!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2016

Great app, works just like it says. Even better though is the unwavering support. Isaac has never let me down and continues to go above and beyond to get my shop working again – just an all-round great guy. If you're thinking about getting the app, stop thinking about it and get it, you'll be glad you did!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2016

Highly recommended! We had a few issues getting things tweaked the way we wanted them to be and Isaac was right there to help us out including adding some extra code for us when the theme wasn't working the way we wanted it too. He was also very patient with us as we learned how to do the locks properly although it is very easy to do once we got the hang of it. Isaac really went above and beyond to make sure his app did what we needed it to do. Great service and great people!

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

May 25, 2016

This app has been great, but more importantly, the support that goes with this app is AMAZING. They've been able to direct me along when I'm so new at shopify, and was able to help me solve my issues very easily, with extra buttons & service on their app. Highly recommend using this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2016

Locksmith is a great app our Wholesale Business. It allows us to restrict the visibility of our product range to account holders only. This app is invaluable to our business model! Also, the level of customer service from Isaac is amazing! Friendly and quick responses, and he even went out of his way to resolve an issue which has been causing me a lot of headache! At the very least, trial this app if it sounds like something you might find useful but I'm pretty sure you'll end up subscribing! ;)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2016

Wonderful app, very good service, thank you :)

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

April 29, 2016

We recently used Locksmith for a big event, and Isaac was so helpful in getting a few tweaks done for everything to work perfectly. And his answers were so quick! I highly recommend the app.

Store

Ban Do

Using app

16 days

Total reviews

5

Average rating

5.0

4 / 5 Share

April 23, 2016

Good app, does what its supposed to. I'm not a developer so I don't know what goes into the day to day, but I feel the app is overpriced. Similar apps (those that just add code to your website) are typically around $5 or $6 USD, which seems more reasonable. The reason I gave this 3 stars is because after I stopped using it, it still blocked some of my products. I was driving ads to some of my pens, but the sales just stopped. It took me a while to realize that the app was making it so those products wouldn't show up, even though I cancelled the service and "unlocked" the products. If you just check to make sure your products are appearing you are good to go. Great customer service.

Using app

4 months

Total reviews

7

Average rating

4.6