All reviews

Rating Breakdown

  • 5
    89% (439 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
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5 / 5 Share

April 25, 2018

Superb app! I've been using it for over 3 years and never had any issues with it. I needed some bespoke features added and they actually added them for me!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2018

This is an awesome app. The more you get into it, the real-world functionality you discover. From restricting customer access based on IP, to only showing customers products based on what they've purchased before, there's a ton of great stuff in this app. Well worth the cost!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

We urgently needed to create a password protected collection and literally did it in within 3 minutes of getting the app! Didnt need support. So happy. Easiest setup. Cheers guys

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2018

[THIS] is the best shop and template lock app there is has world class customer support ken is great he gets fixed what needs to be fixed:)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

There aren't enough great words to describe both the product, service and team at LOCKSMITH! They truly are amazing in every way! They helped us customize their app to fit our needs and were there every step of the way in advising us on using its features to the best of our ability and needs. Generous in spirit, the team is always willing to take your problems and needs seriously... even incorporating your new ideas into their own work as feasible. We LOVE this company and without them our site would be nothing (lol.. well, maybe just not as great as it is for our purposes!) We highly recommend them. Thank you LOCKSMITH for all!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2018

Absolutely love this app so far. It works brilliantly, has a great UI and there is a lot of documentation to help you along the way. A lot of other apps feel like they are one of many a company has churned out that are less than perfect with lots of bugs. This app is different - it feels like they have taken the time to focus on this one app and make it as good as it can be. My favourite shopify app so far. Highly recommended!

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 14, 2018

Absolutely Amazing!! I have quite a few of my own websites and ones I've created for others. I use Locksmith in all of them. I tried a couple other apps temporarily until customer support was crap and rude. Made me go back to Locksmith with great customer support including a bonus of excellent personalities.

Store

Mota Ab

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

Locksmith is solid! I needed some very specific things to make my shop work. Locksmith provided what I needed easily. I needed customers to sign a form before they were able to buy my custom products so that we made sure that they understood the conditions. Our tab showed them the content form, the customer fills it out, and then new tabs appear on the navigation bar. Easy peasy. I was worried about people not connecting to our signature product so I had the navigation bar exposed but the products were locked without our form completed. People did okay with all this! We made it so that when International people came in, that they were greeted with their own page (and pricing specific for their area from another app). It hasn't given us any more international sales but at least I know I am doing the best I can. We made our wholesale area and a professional area only available to them. Mostly, I am writing this review because Ken did such a nice job of getting my form to do it's thing. Really, everyone at this company has a great manner and feel. Thanks to you all. :) Mimi

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2018

We have loved the Locksmith app. It was very easy to add on to our site, and has worked beautifully ever since. Customer support is great if you need it (I had very basic "stupid" questions at first, but they never made me feel stupid!). If you need to lock down any aspect of your site, Locksmith is the app to do it!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2018

I really like this solution in terms of what it does and the ease of use. I used it to to only allow wholesale customers to access our wholesale website and also to give access to different collections for different sets of wholesale customers. My inspiration to use this plugin came from this article https://www.shopify.com/partners/blog/85596038-how-to-design-a-wholesale-solution-for-an-ecommerce-store

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2018

Great support !! Does exactly what i need at a decent price.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2018

Super easy to use and great customer support.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 28, 2018

Great tool! We use it to provide our customer with a customized product basket and it works great. The Support is awesome - quick, easy and always friendly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

This is exactly what we needed to protect our online store! The support has been amazing with answering questions - even small, simple ones! Thank you!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

I wanted a website that had a place for retail customers and wholesale customers to browse. I only wanted wholesalers to see certain aspects of my site. Locksmith was the perfect solution. Don't overthink it! It's simple and the solution to allow certain groups of customers to see certain pages.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We use this app on our wholesale only store. Locksmith does a great job of hiding the store from consumers and from google.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

I needed to create a VIP Section for my A+ Clients, and it worked perfect. They helped me with some questions and even they gave me a video tutorial. 100% Recomended.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

Very effective app for controlling who sees what and when. Very important, the Locksmith team is incredibly awesome. They've been Johnny-on-the-spot when I've needed them for support, and along the way, provided education to make me more self-sufficient.

Store

Maxsur

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

I have used Lock Smith for many years and on many of websites. Its a great app! Isaac is very informative and is great to work with.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

Locksmith is the most important app we have. We are a wholesaler. Our customers are retailers. It is an absolute necessity for us to be able to control access to our site and permit only our customers access to wholesale information and pricing. I can push buttons but I'm not a computer guru so I'm happy that Locksmith is easy to use. At one point I did have a problem and when I contacted the Locksmith team I got an immediate response and the help needed to fix it. I highly recommend Locksmith!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0