Locksmith
Flexible access control for Shopify stores
Rating
4.7
feedback
493
chart
#1,816
All reviews
Rating Breakdown
Jan. 19, 2024
The support for this app is literally unreal. The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported. The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement. If you need to lock products, THIS IS THE APP! You won’t go wrong
Nov. 13, 2023
The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.
Oct. 26, 2023
Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.
Oct. 21, 2023
Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.
Sept. 19, 2023
Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!
Sept. 12, 2023
I love the possibilities of this app. Had some theme compatibility issues with the code, but their support is top notch. Would very recommend this app with its support.
Sept. 6, 2023
Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!
Aug. 24, 2023
Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.
Store
My Store
Using app
About 1 month
Aug. 24, 2023
OMG. Locksmith is an ABSOLUTELY AWESOME SOLUTION AND A GAME CHANGER TO SELL DIGITAL CONTENT BEHIND A PAYWALL. This app easily and quickly enabled me to implement a paywall and seamless checkout experience. Now, my customers can pay on my landing page, receive an email with the link to access my content and locksmith automatically checks that the email they are using to log in belongs to someone that already paid for such content. If it checks out access is granted or denied otherwise. Also, my users pay for 1 month access each time they pay. Locksmith makes it easy to automatically cancel their access after 1 month. Locksmith works seamlessly with Shopify's new user registration. This means that instead of having to ask users for the old school annoying registration (first name, last name, email, password) they only need to use their email to register. This cuts down the time from buy to accessing my paid content by like 80% and only requires one email instead of three. Shout out to Tristan on the Locksmith team who quickly assisted me with recommendations, documentation and super useful ideas. Shopify tech support recommended Locksmith and Tristan really knocked it out of the park. Thank you!
Aug. 10, 2023
Incredible attention to customer detail. An actual human response to emails that's friendly and helpful. If only everyone was like this. And the product does what it says it does. Glad I found Locksmith.
July 18, 2023
Highly recommend this app - and more importantly - this team! The app is robust and does exactly what I was looking for, and then some! I've needed to use tech support twice (both because of my error and misunderstanding) and they were quite responsive and polite. I'm thrilled to finally have a way to achieve what I wanted without having to completely re-do my entire website. Can't be more happy with Locksmith and the team behind it.
July 12, 2023
Locksmith is very versatile, and easy to use. It has so many great features to customize your locks and has even given me ideas on how to make my locked products and pages more fun for my customers! Plus, their customer service is superb! I had a couple of questions and was helped within mere hours. I would definitely recommend Locksmith!
July 12, 2023
great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.
June 28, 2023
I can't say enough good things about Locksmith!! This app is perfect for our store, which offers different products in different territories. Our customers used to order items that were unavailable in their region, and were disappointed to find out afterwards. Locksmith will totally eliminate this issue. Tristan from the Locksmith team has been incredibly helpful in implementing custom code as well. Thank you!
June 23, 2023
This app is incredible, but not as incredible as the company that runs it! Their level of customer and support service is incredible. Thank you Lightward!
June 21, 2023
Highly recommend this app! Helpdesk (specifically Tristan) is the best! We made a final decision to subscribe to Locksmith thanks to Tristan's outstanding customer service!
June 20, 2023
We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.
June 20, 2023
I can't recommend this app enough; easy to set up and works perfectly to lock certain aspects of your website. I needed a specific button locked on each of my products that only subscription members can access, and Erica from the Locksmith team has kindly helped me set this up and added extra coding where needed. Erica was very attentive and answered all my queries (and there were a lot). I couldn't recommend this app enough :) Thanks again!
June 12, 2023
Works as we needed it to quickly and easily. Customer service is brilliant too, very much appreciated! I would recommend this app 100%