Locksmith
Flexible access control for Shopify stores
Rating
4.7
feedback
292
chart
#1,926
All reviews
Review RSS Feed
May 7, 2024
This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!
May 2, 2024
We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.
April 19, 2024
Feb. 23, 2024
Have just started using it and it worked well straight out of the bag. We had a slightly more complicated request and it was sorted within 24 hours. Excellent service and easy to use app with plenty of support documentation.
Feb. 16, 2024
I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.
Feb. 2, 2024
I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful. Thanks guys, great job!!!
Jan. 31, 2024
The app is fantastic!!!! Did everything I needed but more importantly the support staff are so friendly and responsive. Can’t speak highly enough of them. Definately get this app, it’s brilliant!
Jan. 29, 2024
We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!
Jan. 21, 2024
I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place. The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.
Jan. 19, 2024
The support for this app is literally unreal. The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported. The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement. If you need to lock products, THIS IS THE APP! You won’t go wrong
Nov. 13, 2023
The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.
Oct. 26, 2023
Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.
Oct. 21, 2023
Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.
Sept. 19, 2023
Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!
Sept. 12, 2023
I love the possibilities of this app. Had some theme compatibility issues with the code, but their support is top notch. Would very recommend this app with its support.
Aug. 24, 2023
Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.
Store
My Store
Using app
About 1 month
Aug. 24, 2023
OMG. Locksmith is an ABSOLUTELY AWESOME SOLUTION AND A GAME CHANGER TO SELL DIGITAL CONTENT BEHIND A PAYWALL. This app easily and quickly enabled me to implement a paywall and seamless checkout experience. Now, my customers can pay on my landing page, receive an email with the link to access my content and locksmith automatically checks that the email they are using to log in belongs to someone that already paid for such content. If it checks out access is granted or denied otherwise. Also, my users pay for 1 month access each time they pay. Locksmith makes it easy to automatically cancel their access after 1 month. Locksmith works seamlessly with Shopify's new user registration. This means that instead of having to ask users for the old school annoying registration (first name, last name, email, password) they only need to use their email to register. This cuts down the time from buy to accessing my paid content by like 80% and only requires one email instead of three. Shout out to Tristan on the Locksmith team who quickly assisted me with recommendations, documentation and super useful ideas. Shopify tech support recommended Locksmith and Tristan really knocked it out of the park. Thank you!