Locksmith
All reviews
We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!
I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place. The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.
The support for this app is literally unreal. The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported. The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement. If you need to lock products, THIS IS THE APP! You won’t go wrong
Great App, with even better support from the team.
The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.
Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.
Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.
Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!
I love the possibilities of this app. Had some theme compatibility issues with the code, but their support is top notch. Would very recommend this app with its support.
Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.
OMG. Locksmith is an ABSOLUTELY AWESOME SOLUTION AND A GAME CHANGER TO SELL DIGITAL CONTENT BEHIND A PAYWALL. This app easily and quickly enabled me to implement a paywall and seamless checkout experience. Now, my customers can pay on my landing page, receive an email with the link to access my content and locksmith automatically checks that the email they are using to log in belongs to someone that already paid for such content. If it checks out access is granted or denied otherwise. Also, my users pay for 1 month access each time they pay. Locksmith makes it easy to automatically cancel their access after 1 month. Locksmith works seamlessly with Shopify's new user registration. This means that instead of having to ask users for the old school annoying registration (first name, last name, email, password) they only need to use their email to register. This cuts down the time from buy to accessing my paid content by like 80% and only requires one email instead of three. Shout out to Tristan on the Locksmith team who quickly assisted me with recommendations, documentation and super useful ideas. Shopify tech support recommended Locksmith and Tristan really knocked it out of the park. Thank you!
Incredible attention to customer detail. An actual human response to emails that's friendly and helpful. If only everyone was like this. And the product does what it says it does. Glad I found Locksmith.
Highly recommend this app - and more importantly - this team! The app is robust and does exactly what I was looking for, and then some! I've needed to use tech support twice (both because of my error and misunderstanding) and they were quite responsive and polite. I'm thrilled to finally have a way to achieve what I wanted without having to completely re-do my entire website. Can't be more happy with Locksmith and the team behind it.
Locksmith is very versatile, and easy to use. It has so many great features to customize your locks and has even given me ideas on how to make my locked products and pages more fun for my customers! Plus, their customer service is superb! I had a couple of questions and was helped within mere hours. I would definitely recommend Locksmith!
great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.
This app is incredible, but not as incredible as the company that runs it! Their level of customer and support service is incredible. Thank you Lightward!
Highly recommend this app! Helpdesk (specifically Tristan) is the best! We made a final decision to subscribe to Locksmith thanks to Tristan's outstanding customer service!
We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.
Works as we needed it to quickly and easily. Customer service is brilliant too, very much appreciated! I would recommend this app 100%
Easily recommend this app over the similar ones i tried before. This app thought about everything, every time i needed a particular lock system, Tristan from the support team helped me achive it.
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