Locksmith

July 18, 2023

Highly recommend this app - and more importantly - this team! The app is robust and does exactly what I was looking for, and then some! I've needed to use tech support twice (both because of my error and misunderstanding) and they were quite responsive and polite. I'm thrilled to finally have a way to achieve what I wanted without having to completely re-do my entire website. Can't be more happy with Locksmith and the team behind it.

July 12, 2023

Locksmith is very versatile, and easy to use. It has so many great features to customize your locks and has even given me ideas on how to make my locked products and pages more fun for my customers! Plus, their customer service is superb! I had a couple of questions and was helped within mere hours. I would definitely recommend Locksmith!

July 12, 2023

great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.

June 23, 2023

This app is incredible, but not as incredible as the company that runs it! Their level of customer and support service is incredible. Thank you Lightward!

June 21, 2023

Highly recommend this app! Helpdesk (specifically Tristan) is the best! We made a final decision to subscribe to Locksmith thanks to Tristan's outstanding customer service!

June 20, 2023

We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.

June 12, 2023

Works as we needed it to quickly and easily. Customer service is brilliant too, very much appreciated! I would recommend this app 100%

June 9, 2023

Easily recommend this app over the similar ones i tried before. This app thought about everything, every time i needed a particular lock system, Tristan from the support team helped me achive it.

May 26, 2023

I don't typically write reviews, but this app deserves it! This app is exactly what I was looking for to separate wholesale from retail. Originally, I thought setting up a wholesale channel on Shopify would be easy - and it probably is, if you want to pay the $2000+ a month for Shopify Plus. At the price point for this app, it cannot be beat! I needed to set up a separate area of my site that was only visible and accessible to approved customers using customer tags. Installation of the app and setting up the initial locks was super simple. I had a specific vision for how I wanted the wholesale channel of my site to be set up, including hiding checkout buttons and adding minimum order total requirements in order to checkout. This did require a little more coding that I am not exactly familiar with, but seemed to be no problem at all after reaching out to support! Tristan was quick to respond and install the additional coding that was needed to bring my vision to life! Tristan understood exactly what I was trying to accomplish and even suggested to add additional coding to ensure there were no loopholes that would allow wholesale customers to checkout without reaching the minimums. The customer service from this app was top notch! If you're looking to set up a wholesale channel on your site, I definitely recommend this app!

May 18, 2023

Awesome service again and the app is working perfect! A special shout out to Erica for very prompt and efficient service and this may sound silly, but for being so nice - it's really not a given these days, but surely appreciated. Thank you!

May 6, 2023

Super easy to use and works very well. Perfect for locking access to our online wholesale store. We only allow access to users with a specific tag.

May 3, 2023

Very helpful and fix the lock I needed within 24 hrs. Thank you so much.

March 28, 2023

Awesome app and even better customer service! Does way more than we were looking for and very flexible in it's application.

March 28, 2023

Highly Recommend Locksmith! Their app works wonderfully and the customer support is top notch! Thank you team!

March 23, 2023

Amazing support and amazing app. we use this app to hide products out of stock in different countries. We also use this for private launches. The app works very well and the support gives you all the help you need.

March 21, 2023

I added locksmith to a Shopify store, and I want to lock some products with prices and others with no fees showing. So I sssent a message to customer support, and Ken and Tristan helped me with everything. They are amazing. Find solutions to what i need and add to my store. Very good app if you need to lock products or services to your store. Highly recommended

March 11, 2023

Definitely recommend this app which works perfectly even in more complex scenarios. I appreciate their excellent support and love their point of view on business (check their pricing and combine that with their honest support). Well done!

March 10, 2023

We have been using both Mechanic and Locksmith since 2020 and don't plan on stopping anytime soon. Both of these apps play vital roles in our operations. Locksmith does what it is designed to do. Easy to setup on the backend and the frontend updates smoothly. The pricing philosophy is one of the best ever. The team truly looks at your usage and gives you a fair price point that you both agree with. Support is best in class, hands down. Isaac and the team deserve all the 5 stars. Great team and great apps!

Jan. 23, 2023

Locksmith is exactly what my store was looking for. I'm able to hide my prices and lock checkout settings until my customers log in. Tristen and his support team were great at responding to my questions and even helped add in the code necessary. Would recommend this app!

Jan. 20, 2023

We installed the app one year ago and it has worke dvery well for us. As we upgraded our store we needed help with the code and some adjustments, and the help was amazing! Erica is fast, effective and gives a great feedback of what she has done. Our experience with her is great and now the app is custom to our needs and we are really happy with how it works!