Locksmith

Nov. 13, 2022

We use Locksmith and its secret link tool to offer exclusive products to a segment of our customers and it works great! Easy to use and effective. Customer service is great as well. Would recommend!

Nov. 3, 2022

I use this app to make one product every month only available to (paid) club members. It works great! I wanted to customize one element and customer service was fast, responsive, and very easy to work with.

Oct. 12, 2022

Excellent App and even better, fast and friendly support from the Locksmith team. Would highly recommend :)

Sept. 9, 2022

The Locksmith Team is kind and helpful, and I like that I can turn on (and pay for) the app only for the 2-3 times a year that I need to do an original painting release and want to have secret keys for my best collectors!

Sept. 5, 2022

Super app for my store. Just does what exactly they say. I would recommend you try it out in your store

Aug. 23, 2022

I love this app. It can do a lot of access control on my store by simply one clicking. The best thing is the customer support for me to customize everything, even the look of a small button.

July 29, 2022

App works great. I love working with Erica. She definitely went out of her way to help me by setting up the proper code for my custom theme. I love her detailed explanations, she tries to explain the coding process in layman's terms. She was also still answering my emails and questions while she was on a trip. Thank you for an awesome customer experience Erica, you deserve a raise!

July 28, 2022

Everything is perfect, I cannot find even any constructive criticisim to make. My supplier brought in new t+c's, which meant that 1 product had to be password protected, with specific customers details verified before allowing them to purchase. Locksmith support staff were able to provide me with exactly what I was looking for. The product page can be viewed by all, but a password is required to add it to the cart. Support was amazing, extremely prompt (within 1 day) and extremely detailed. Within 5 days (including weekend) of receiving the updated terms from my supplier, my websites are both now compliant thanks to Locksmith. Another great thing about them is their open pricing policy. I had a discussion with them about pricing and requested to pay a lower amount than is recommended for my store, since I have no intentions to use Locksmiths software for anything else across my websites, only this 1 product. They kindly agreed to the requested price, which is just unheard of. In the future I may make use of more of Locksmith's feature's, if I do I would be more than happy to increase the subscription amount as I have been amazed at the way they are conducting themselves. I have 100% confidence in them.

July 8, 2022

5 Stars, Locksmith is impressive and powerful with seemingly endless options. 5 Stars also for support, I had a customization query, Tristan knew intuitively what I was trying to achieve, tested it, then showed me exactly how to implement it, which is great as when I update my theme, I can now add the customization myself. A truly awesome app that does exactly what it says.

July 4, 2022

I can not fault the after sales service! I have run into a number of issues while implementing some locks on my store. Usually my error and the team have been fast and awesome to get me back on track. So far, worth every penny.

June 24, 2022

I'm passionate about this app and the support that all its team provides us, they are always willing to help us, thanks to everyone at Locksmith for existing...

June 9, 2022

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

June 5, 2022

I love how easy Locksmith is to use and how many options there are! And the support staff is responsive and friendly too! I need help figuring out how to do something and they jumped right in and helped me with a solution in a couple of hours. Highly recommended!

May 25, 2022

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

April 13, 2022

I had very specific needs that I could not find a manual solution, nor could I find an app that specifically addressed my problem. The beautiful thing about Locksmith is that their support team is extremely responsive and willing to assist in the problem solving process. Their staff worked with me to customize features within the Locksmith product to meet my specific needs and now, I have the exact control I was looking for within my store. Great app and even better support team!

April 7, 2022

Locksmith allows me to hide pages that I reserve for my wholesale buyers and has become indispensable for that part of my business. It has been working flawlessly and whenever I have a technical question, customer support has been fast and professional in their response. Great app + great support. Highly recommended.

Feb. 21, 2022

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

Jan. 23, 2022

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

Dec. 21, 2021

Excellent app with an amazing support team! If we ever have any questions or run into a problem, their team is quick to get it taken care of.

Dec. 6, 2021

SUCH a great app! Love the functionality and love the customer service! We use it for multiple actions and every one works GREAT!