All reviews

Rating Breakdown

  • 5
    91% (274 ratings)
  • 4
    1% (4 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 98% (293)
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5 / 5 Share

June 9, 2022

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

I love how easy Locksmith is to use and how many options there are! And the support staff is responsive and friendly too! I need help figuring out how to do something and they jumped right in and helped me with a solution in a couple of hours. Highly recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

I had very specific needs that I could not find a manual solution, nor could I find an app that specifically addressed my problem. The beautiful thing about Locksmith is that their support team is extremely responsive and willing to assist in the problem solving process. Their staff worked with me to customize features within the Locksmith product to meet my specific needs and now, I have the exact control I was looking for within my store. Great app and even better support team!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Locksmith allows me to hide pages that I reserve for my wholesale buyers and has become indispensable for that part of my business. It has been working flawlessly and whenever I have a technical question, customer support has been fast and professional in their response. Great app + great support. Highly recommended.

Using app

12 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 23, 2022

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Excellent app with an amazing support team! If we ever have any questions or run into a problem, their team is quick to get it taken care of.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

SUCH a great app! Love the functionality and love the customer service! We use it for multiple actions and every one works GREAT!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

Using app

4 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 18, 2021

This app is incredible. Does exactly what it says and the support team has gone above and beyond to help me with any issues that I have encountered!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Let me ask a simple question.. you run into an issue during a client implementation, need support and reach out hoping the app developers respond. Well - my response was received within a day - highly detailed, highly accurate, and immediately functional. This is what you can expect from this great company! Hats off

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

i use this app to provide early access to my vip customers for each launch and i'm loving it! super easy and their customer service has been amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

Terrific app! Definitely gets the job done and the support is stellar! It's as simple as can be to use and will help our B2B grow with a lot of ease. Thank you!!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2022

Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team! -- Update 6/23/22: The app and support continue to amaze me. Recently, the team was incredibly responsive and helpful as we built out a new theme and integrated with the Boost Commerce Product Filter & Search app. Special shout out to Jed/Erica! Thanks for your ongoing support, looking forward to continue working with you all!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2021

We use this app to lock access to exclusive products, and it's great. Their customer support team is awesome as well. We reached out to see if we could add some features to our locks, and Tristan and his support team went above and beyond. They even implemented some features in the back end that helped optimize our experience. Definitely recommend these guys if you want full control over your product ecosystem!

Store

No Cow

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2021

There is no other Shopify app that is as... a) well designed and intuitive b) honest, transparent and extraordinarily well priced c) does what it needs to do without any faff ...as Locksmith

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

I'm still in the trial period, but Locksmith seems like a great app. I think it will help me figure out a way to give someone access to a hidden part of my Shopify store if they purchase a specific product from my store. I'm really excited because it seems to be exactly what I need.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

This app allowed me to bring membership-style functionality to my Shopify store...restricting certain collections and products to "All Access Pass" customers. Ken and the Locksmith Team went above and beyond to answer every question in a timely and helpful fashion, and also helped me troubleshoot various situations until I had my locks working exactly right. The locks are easy to turn on/off and apply to a wide range of situations, and I couldn't recommend this app more for creating member areas!

Using app

26 days

Total reviews

5

Average rating

5.0