All reviews

Rating Breakdown

  • 5
    89% (440 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2021

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 19, 2021

App straordinaria, fa esattamente ciò che promette di fare e nel modo più semplice ed efficiente possibile. Servizio clienti super!

Store

IGROWI

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

This app is incredible. Does exactly what it says and the support team has gone above and beyond to help me with any issues that I have encountered!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

This is by far THE BEST app EVER! I wish I would have found it sooner! It lets me control who can see what content based on customer tag. I was able to accomplish with my whole shop in just half an hour what I was trying to do with a $60 a month app that never worked correctly.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Let me ask a simple question.. you run into an issue during a client implementation, need support and reach out hoping the app developers respond. Well - my response was received within a day - highly detailed, highly accurate, and immediately functional. This is what you can expect from this great company! Hats off

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

If you want to show/hide specific pages for specific users, this application is really powerful. Its possible to build advanced rules based on basically any data you want. And the support is really good. I combined it with an app for creating customer tags based on rules. The solution was super good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

i use this app to provide early access to my vip customers for each launch and i'm loving it! super easy and their customer service has been amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I use this app to protect my course content and allow my members easy access to their course materials! They were kind enough to work with me while I get my business off the ground and grow my customer base. I am able to speak to a live person and they emailed me quick! Highly Recommend utilizing this service to allow member portals on your page.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Locksmith is such a great and flexible app! And their support is always exceeding expectations: it's a pleasure to get the help from the team, they're super competent and very helpful all the time.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I love locksmith! I've been using it for a little while and I highly recommend this for anyone looking to add restrictions to their website or certain pages. Their support is amazing as well with an impecible turn around time. This is one tried and true app I REFUSE to remove from my shopify store!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2021

A well-thought, highly customizable, and easy-to-use app. Highly recommended for anybody needing restrictions across their site.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2021

Found it easy to use, we will be back using this app very soon. We took it down temporarily because we had some unknown bug in our site.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 13, 2021

Terrific app! Definitely gets the job done and the support is stellar! It's as simple as can be to use and will help our B2B grow with a lot of ease. Thank you!!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2022

Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team! -- Update 6/23/22: The app and support continue to amaze me. Recently, the team was incredibly responsive and helpful as we built out a new theme and integrated with the Boost Commerce Product Filter & Search app. Special shout out to Jed/Erica! Thanks for your ongoing support, looking forward to continue working with you all!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

The Lock Smith app is very useful if you want to lock pages in your store. Until, it the problems comes and you have problems with the access of the app and the pages. Like any apps, there is no guarantee that it works at 100% and sometimes mistakes happened with problems. We were very worried about it because there was a lot of stakes such as money and reputation we were loosing each day. During this storm phase in our business, the support of the app was there for us all day 24 hours replying under 2 hours during Saturday and Sunday. They were professional reliable and very nice too. They invested a such dedication and effort that for a moment, we were thinking that they were working for our company. It's rare to see people being with you trying to do everything they can to solve the issue like if it was their business depending on it. They didn't gave up until the problem was fixed, most of the time the support of app propose a refund directly because they don't want to put their hands in the dirt. It's not the case with Lock Smith, they fight for you until you are happy all day and night. Today, we know that Locksmith is not just an app it's a team and a culture of delivering customer satisfaction at any cost. They proved that they are reliable for long term partnership. Big shout out to Isaac Bowen who coordinate that too

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

I'm absolutely loving Locksmith so far! It's super-simple to use, and it's great for when you've got a catalogue you only want certain people (ie subscribers) to see, or even when you're in the process of preparing your store, but you want some catalogues to be available while you perfect the ones that still need some work! Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

We use this app to lock access to exclusive products, and it's great. Their customer support team is awesome as well. We reached out to see if we could add some features to our locks, and Tristan and his support team went above and beyond. They even implemented some features in the back end that helped optimize our experience. Definitely recommend these guys if you want full control over your product ecosystem!

Store

No Cow

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2021

There is no other Shopify app that is as... a) well designed and intuitive b) honest, transparent and extraordinarily well priced c) does what it needs to do without any faff ...as Locksmith

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

So easy to understand and to get started! I am using this app to hide a subscription product only available to customers that buy my initial setup, and it works beautifully.

Using app

7 months

Total reviews

1

Average rating

5.0