Locksmith

Dec. 9, 2020

We had some glitches in the beginning but Ken jumped in and solved it pretty quickly. Thanks Locksmith app team for the quick response.

Dec. 5, 2020

Works perfect and the support ist super fast. Question, counter-question, everything fixed in about 2h.

Nov. 28, 2020

I use this app on two websites and it does exactly what it is supposed to do with no weird issues. I thought the app was having an issue and the support quickly helped me recognize that I had just outsmarted myself with an extra lock. Good support, good app.

Nov. 22, 2020

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

Nov. 17, 2020

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

Nov. 9, 2020

Solid application, great customer service. Ken reached out to me and asked questions to fully grasp what I was looking to accomplish and has been helpful in getting there. Keep it up, customer service is crucial during these times.

Oct. 22, 2020

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced. Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken! Can't recommend this app enough!

Oct. 19, 2020

We've been using this app to lock certain collections in our store, so that we can offer discounted prices to logged in customers only at certain times/on certain days. The app is extremely easy to use, the locks work perfectly and the explanations on how to use them are clear.

Oct. 14, 2020

This has helped me allow customers with certain log ins access to products which we cannot sell to certain countries and allowed healthcare professionals access to samples for their patient base.

Oct. 1, 2020

We could not have launched our store without the power and flexibility of Locksmith. Great UI, great features and wonderful, intelligent control. They really thought of everything.

Sept. 28, 2020

Locksmith is an incredible app that has changed the way we do business. Also, the team at Locksmith has also been super-responsive and helpful. I couldn't have asked for a better experience.

Sept. 17, 2020

We have used this app for our digitally launched products, and it is fantastic. It provides a variety of different options to help us protect our resources. It is user friendly, and we have received excellent customer service. I would highly recommend this app. I know you will find the features applicable to your needs. Don't think twice. Get this app!

Sept. 16, 2020

Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.

Sept. 12, 2020

I use this app to send password protected links to customers so they can order custom items or products that we don't want anyone browsing the website to see. It's simple, intuitive and it works smoothly and accurately, with fast customer service. The only thing that would be a nice extra feature would be the ability to search for locks that have been created rather than having to scroll through alphabetically to find the one you want.

Sept. 9, 2020

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

Aug. 27, 2020

We have used Isaacs app since 2014 with out issue. This is our stores best feature and provides excellent intuitive admin.

Jan. 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Aug. 26, 2020

I love this app! It works just as it's supposed to (hides products that I don't want available on my store page) without negatively affecting my SEO. The guys at this company are very friendly and professional, helping me to get the app to work just how I'd like it to. Would highly recommend!

Aug. 24, 2020

I've been using Locksmith for at least 3+ years and it is a ROCK SOLID solution! It gives us the effortless capability to password protect tutorial pages of our site, and even a protection at the front end. I love that it offers many different kinds of locks - and combinations. The service from the developer has been exceptional. Same day response every time - caring service with step by step solutions from Jed the last time. Locksmith is a five star very elegant solution, flawlessly executed - I give it my highest recommendation.

Aug. 19, 2020

We use Locksmith to provide a closed staff-only shop for our team. We have implemented a simple lock that allows only users with pre created Accounts tagged with access to connect. In addition it also limits by geo-location - we only want staff in one country to connect. If you READ the licencing policy correctly you will see that they have a fair policy. In our case we have a tiny number of customers, but need the bigger Shopify plan as we have a pool of people who sometimes look after Shopify. So we have been able to mix and match the pricing as we need. If we were running a higher volume store, we would accept paying more as the whole Shopify ecosystem is waaaaaaay cheaper than building a custom site from scratch!