All reviews

Rating Breakdown

  • 5
    89% (440 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
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5 / 5 Share

Sept. 9, 2020

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

:D :D I'm really happy to hear all of this. I'm delighted that Locksmith's served you so well, and that you've gotten what you need from our support crew, while enjoying those exchanges! :) Thanks for sharing, and for adding your energy to the process – it's good to have you here. :) All the best, -Isaac

5 / 5 Share

Sept. 3, 2020

Locksmith is a great app and functions well. If I need help it is always available and prompt. I recommend Locksmith.

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 3, 2020

We were able to use this app really well to personalize the products for our clients! The locksmith team also provides responsive and supportive customer service. It's definitely an essential app to our store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

This app is fantastic. The support is fantastic. And I like their overall approach. Kudos to founder Isaac. Highly recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

So far so good. Just started using this month but I like it so far. I just sent the links out to customers so hopefully everything works.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

We have used Isaacs app since 2014 with out issue. This is our stores best feature and provides excellent intuitive admin.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 26, 2020

I love this app! It works just as it's supposed to (hides products that I don't want available on my store page) without negatively affecting my SEO. The guys at this company are very friendly and professional, helping me to get the app to work just how I'd like it to. Would highly recommend!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

I've been using Locksmith for at least 3+ years and it is a ROCK SOLID solution! It gives us the effortless capability to password protect tutorial pages of our site, and even a protection at the front end. I love that it offers many different kinds of locks - and combinations. The service from the developer has been exceptional. Same day response every time - caring service with step by step solutions from Jed the last time. Locksmith is a five star very elegant solution, flawlessly executed - I give it my highest recommendation.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Performed as advertised, Customer service was extremely helpful. I wanted to lock all pages if customers were not approved and once they made a purchase, it was done easily.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Seamless install and easy navigation. I took a mental note to always disable passkeys before uninstall (if needed) - as that seems to be the primary complaint of other reviewers. Easily avoided. This app locks a specific collection or product on my shop and that's PERFECT to help me boost my email list - enter your email to gain access. Bam. Thanks!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

We use Locksmith to provide a closed staff-only shop for our team. We have implemented a simple lock that allows only users with pre created Accounts tagged with access to connect. In addition it also limits by geo-location - we only want staff in one country to connect. If you READ the licencing policy correctly you will see that they have a fair policy. In our case we have a tiny number of customers, but need the bigger Shopify plan as we have a pool of people who sometimes look after Shopify. So we have been able to mix and match the pricing as we need. If we were running a higher volume store, we would accept paying more as the whole Shopify ecosystem is waaaaaaay cheaper than building a custom site from scratch!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Super helpful app and easy to use. We have a page in our store that I only want visible to paid customers, and this does the job. I also use it for private listings.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Ive been using Locksmith for over 2 years now. Hands down one of the most innovative apps out there. It is so useful for us where we need products hidden from the store and from search results, but still possible to be access via certain methods! Locksmith is an integral part of our business. Thank you for making this perfect solution for our business!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2020

This app is simple to get started with and use, and it works as expected. It is well worth the price.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2020

This app has really helped us segregate parts of our Shopify store for certain customers by adding access control. The app has been working flawlessly so far, and we thoroughly recommend it. I also want to mention that, just a few days ago, I contacted Locksmith about an issue I thought I had with their app that caused customers to have to log in twice. Much to my embarrassment, this issue had nothing to do with Locksmith. Following this, a nice chap called Jed, regardless of the fault being with another app, went above and beyond to investigate, and provided me with detailed information as to which one of our apps was causing this issue and why. Many app developers would simply say 'it's not our app that's causing it' but Locksmith are not just any app; they're there to help their customers, and they deserve recognition for that. Great work, guys!

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 18, 2020

This app has done everything that I have expected it to -and I love that it's not expensive. This app is a must when maintaining member-access that is time-limited. One thing that I would change... I wish that when it is time to select which product or page that I want to lock, that it auto-generated. My having to type it out, scares me because if I mistype, the lock won't work. To prevent this I copy and paste the product/page title from a different tab, but avoiding this would be great. Still though - 5 STARS. ITS A MUST APP THAT WORKS FOR WHAT WAS INTENDED. Thanks for a great app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2020

I think the app works fantastically! one thing I do wish was different was a "save" or "okay" button on the pop up window where you enter the password/criteria for a lock. I never feel like it's saving or not canceling my changes when I have to click out of the window and don't have a confirmation button.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2020

This application has been so helpful for our business. And the help provided by Ken at Locksmith has been amazing. Without the help, our website would not have been successful. Can't say enough great things! Thanks Locksmith!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

We used this app to create a password protected wholesale site within the retail site. The support is excellent, highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0