Burn-Out-Design review for B: B2B Lock Password Protect

Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription. However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team. Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance. If you might have any other concerns, don't hesitate to contact us again at [email protected]