All reviews

Rating Breakdown

  • 5
    95% (554 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (558)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2026

Ann from support was fantastic!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2026

Good apps, very helpful support team

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

Tom has helped me solve a lot of problems. My English is not very good, but he is very patient and always helps me figure out all my questions. He even took the initiative to fix other issues with my website. I’m truly very grateful to him.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

Lena was incredibly helpful throughout the setup of the BSS B2B Lock app. She guided me step by step, solved every issue quickly, and made the whole process smooth and easy. Great support—highly recommended.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 27, 2026

We’ve had an excellent experience using the BSS B2B Lock app. It runs smoothly and delivers exactly what we needed to manage our B2B storefront restrictions. In particular, it allowed us to seamlessly hide the shopping cart icon for our B2B storefront, which was a key requirement for us. We’d also like to highlight the outstanding support we received from Ine, she was incredibly helpful, responsive, and supportive throughout the entire process.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2026

Tech Support is fast and efficient. They offer customization to your requirements if applicable or will kindly guide you in the right direction. Got a response within the same day (:

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

Fantastic customer support. Their team are online as soon as I drop a message for some help. Have used their customer support twice now, both times their dev team log in and fix the issue I'm having or add the custom feature that we're looking for. The app is really good at locking down individual products for pro customers. Very good app, can't recommend enough.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

Very helpful and amazing support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

We are very satisfied with the BSS B2B Solution app and the team behind it. The app offers a powerful and flexible solution for B2B needs on Shopify, especially when it comes to custom pricing, customer groups, and registration workflows. We are also using the BSS Lock & Hide app, which works seamlessly alongside the B2B solution and helps us control access and visibility exactly the way we need. A special thanks to the support team — they are always responsive, helpful, and willing to assist, even with more complex or technical issues. Whenever we had questions or needed adjustments, the team was quick to provide clear and effective solutions. Overall, a great set of apps for anyone looking to build a professional B2B setup on Shopify. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Really good bit of kit, the app works really well and the support team are fabulous

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2026

It works amazing and if it doesn't, you can ask in the chat and they will help untill it works the way you want. Amazing service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Great app and Zoe helped us set up swiftly.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

great app and helping people! for our new wholesale shops we are building this together with BSS B2B Lock to hide prices for everyone not logged in, they understand how b2b works. still not completely ready with all, but i already know I have the right app!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Very handy app that has helped us set website that requires pre-approved customers to log in to see wholesale prices. Works together with their quote request app, so products with and without prices can be added to a quote request form. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

We are using multiple apps from BSS Commerce for our B2B / wholesale setup, and they have been absolutely excellent. The apps are very powerful and flexible, allowing us to build a proper B2B experience on Shopify — from pricing and customer-specific rules to quotes and overall workflow. Everything works reliably and integrates well with our store. What really stands out is the support team. They are extremely responsive, helpful and always willing to go the extra mile to solve any issues or customize features when needed. If you are running a serious B2B or wholesale business on Shopify, BSS is definitely one of the best solutions out there. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Bravo à Anne pour son aide ! SAV réactif, application très pratique.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Amazing quick assistance and very welcome to answer any questions. Still on trial period but I think I will purchase this app for our B2B business.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Easy to use and really what we're looking for. Their customer support is also fantastic.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

We have multiple different wholesale customer tags that all need access to certain collections and products. The locks work exactly how we need them to! Any problems or questions we had were quickly resolved. Looking forward to using it more as our store grows.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

I highly recommend this app to anyone looking to manage their B2B store with ease. Thanks to this app, we can decide which items to restrict for B2C sales and which to keep live only for specific customers. Additionally, you can hide prices from logged-out users and access other really interesting features for those who, like us, use a single site to sell to both B2C and B2B clients. The support is exceptional, professional, and fast. Absolutely top-tier

Using app

2 days

Total reviews

3

Average rating

5.0