BSS B2B Lock, Login & Password
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L'équipe a pris en charge rapidement mon dossier et s'est montré très professionnelle, courtoise et engagée. Je recommande fortement.
Thank you Ruby your wonderful :)
Very useful app and the support is prompt and they follow up my issues constantly and get them resolved.
Great app and even better support. We needed to hide specific collections for a few countries regardless of the settings in Shopify Markets, and we were able to hide them exactly as we wanted - plus, the rules also work based on IP address. Awesome - I highly recommend it!
Very useful for managing private or B2B storefront access. I like how flexible the access rules are, especially being able to restrict specific pages, products, collections, or pricing based on customer tags and login status. It makes it much easier to create a clean wholesale or members-only shopping experience without complicated workarounds. The setup is straightforward, and the app has been reliable for our needs. Definitely a useful addition for stores that need more control over who can see certain content or products.
Thanks for sharing your experience! 😊 It’s great to hear that the flexibility of the access rules has been useful for your wholesale and members-only setup. We’re happy the app has given you an easier way to control access to different parts of your store without having to rely on complicated workarounds. If you ever have a specific setup you’d like to achieve or run into any issues, feel free to contact us. We’re always happy to help!
Support staff is very knowledgeable and respond promptly. Keep up the good work.
My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow. Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow. Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up. Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored.
Thank you for sharing your experience! 😊 We’re glad Lena and the team could work with you to adapt the setup to your specific B2B approval flow, especially with the changes to Shopify’s login system. We really appreciate your patience throughout the customization process, and we’ll be sure to pass your kind words on to Lena. If you ever need further help or run into any issues, please feel free to contact us!
BSS Locked was very easy to set up and straightforward to use. There were some compatibility issues with the theme I was using, so the result wasn’t 100% perfect right out of the box, but the support team stepped in and helped make it work. They were quick, responsive, and really helpful with the technical side of things. A special shoutout to Ivy and Ines for getting everything sorted out for me and making sure the app worked the way I needed. Overall, a great app with an even better support team. Highly recommended!
Really appreciate you taking the time to write this! 😊 Theme compatibility can sometimes make the setup a little trickier, so we’re happy Ivy and Ines were able to step in and get things working the way you needed. We’ll definitely share your shoutout with them. If anything else comes up, just reach out and we’ll be glad to take a look!
Ruby has been there to help me to set up my b2b platform, and she has been responding so fast, and she and her whole team has been helping me step by step with EVERYTHING. I feel like I have been asking a million questions, and each time I have received the most friendly and helpful responses ever.
We’re so happy to hear that Ruby and the team could be there for you throughout the setup! Setting up a B2B platform can come with a lot of questions, so we really appreciate you trusting us with all of them. We’ll make sure Ruby sees your kind words. And please keep the questions coming whenever you need help, we’re always happy to work through them with you!
Lena was awesome today. She was patient and helpful. I will be teaching out for her guidance again.
It’s great to hear Lena was able to support you today! 😊 We’ll share your feedback with Lena and the team. We’re always happy to have you reach out whenever you need a hand, and we’ll do our best to support you along the way!
Very satisfied with the prompt service, and everything we’ve received help with works perfectly.
Thank you for the feedback! 😊 We’re glad everything is working as expected and that our team could get things sorted for you quickly. If anything comes up as you continue using BSS, just reach out to us. We’ll be happy to help!
I’m very satisfied with the support I received. The agent was quick, attentive, and genuinely interested in understanding our needs and finding the right solutions. I truly appreciated feeling heard throughout the process. Everything was handled professionally, and I will definitely contact the team again if I need further assistance in the future.
We’re really glad to hear you felt heard and well supported throughout the process. Understanding what each store actually needs is important to us, so it’s great to know our team was able to work through it with you in a thoughtful way. Thank you for trusting BSS, and whenever you need us again, the team will be here to help ❤️!
Perfect! Support was very quick and solved my issue instantly.
Glad we could get this sorted for you so quickly! We know how important it is to keep things moving, so it’s great to hear the issue was resolved right away. Thanks for choosing BSS, and we’ll be here whenever you need a hand again ❤️
IM HAVING TROUBLE WITH THE APP, I HAVE UNINSTALLED IT AND SOMEHOW IT HAS MY WEBSITE STILL BLOCKED FROM MY CUSTOMERS!
We’re really sorry to hear that your customers are still unable to access your website after uninstalling the app. We understand how serious and frustrating this can be, especially when it directly affects your storefront. Please know that our Support Team has already reached out to you directly via email to investigate this with you. We’re committed to looking into the issue carefully, identifying what is still affecting your storefront, and helping you get your website back to normal as quickly as possible. We’d really appreciate the opportunity to work with you and resolve this properly. Please check your email and reply to our team so we can continue assisting you directly.
amazing team, always answer quickly and solving every issue or question perfectly. thanks
Thank you so much for your kind words! ❤️ We’re truly happy to hear that our team has been able to support you quickly and effectively. Your feedback means a lot to us and motivates the whole team to keep doing our best. We really appreciate your trust and support!
Accidentally deleted all my locks, and support was able to restore within hours, which was very impressive, considering it was almost midnight their time on a Friday night. Alena was my support rep, and super helpful!
Thank you so much for sharing this wonderful feedback! ❤️ We’re so glad Alena and our Support Team were able to restore your locks quickly and help get everything back on track, even late on a Friday night. We truly appreciate your kind words and recognition of Alena’s support. We’ll be sure to share your feedback with her and the team. It means a lot to us!
Really appreciate the fast support. Lux responded quickly and explained everything clearly and patiently. The speedy, helpful replies were a huge help — thank you!
Thank you for taking the time to share this! It’s wonderful to hear that Lux was able to make things easier for you with quick responses and clear guidance. We know how valuable it is to get the right answers when you need them, so we’re really glad our support could be helpful. We’ll make sure Lux sees your kind words! 🙌
I highly recommend the BSS B2B Suite! We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!
Thank you so much for the amazing review and for recommending the BSS B2B Suite! ❤️ We’re thrilled to hear that the B2B Login and Lock & Hide Price features have been essential in creating a smooth wholesale and retail experience for your store. And a huge thank you for recognizing Lux as well! We’ll definitely pass your kind words along to Lux and the team. 😊 If you ever need any help or have questions in the future, please don’t hesitate to reach out. We’re always happy to help! 🙌
Tom, Ruby, and the whole team did an amazing job helping us resolve everything we needed. Great team, great support, and a very reliable app. We highly recommend it for anyone running a B2B store on Shopify. We are also using their other app, BSS B2B Solution, and we are very happy with it.
It means a lot to hear that Tom, Ruby, and the team were able to make your experience a positive one. Thank you for trusting us with your B2B store and for choosing to use BSS B2B Solution as well! ❤️ We’re always here whenever you need a hand, whether it’s a question, a setup, or something you’d like to improve. Just reach out anytime, and we’ll be happy to help!
Una atención excelente por parte de Ken y Ruby. Me han solucionado los problemas de manera muy profesional y atenta.
¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que Ken y Ruby pudieron ayudarte y resolver tus problemas de forma profesional y cercana. ❤️ Les haremos llegar tus amables palabras. Saber que te has sentido bien atendido significa mucho para todo el equipo. ¡Aquí estaremos siempre que necesites nuestra ayuda! 🙌
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