BSS B2B Lock, Login & Password
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Great customer service and really quick responses! Lena was lovely and patient, and helped me set up a secret link exactly how I needed it. Really appreciate her help and the overall experience!
カスタマーサポートチームとのコミュニケーションは英語で行う必要があります。 ただ親身になってサポートをしてくれる部分はもちろんのこと、不具合やエラーが発生した場合は開発チームにその修正や原因特定を迅速に共有してくださり、毎度のこと助かっています。
소중한 후기를 남겨주셔서 감사합니다. 영어로 소통해야 하는 점을 이해해 주시고, 저희 팀의 지원과 노력도 좋게 평가해 주셔서 감사드립니다. 문제가 발생했을 때 개발팀과 긴밀히 협력하여 원인을 파악하고 신속하게 해결할 수 있도록 항상 최선을 다하겠습니다. 보내주신 신뢰에 진심으로 감사드립니다. ❤️
Had a demo call with Sebastian and he was so helpful. I had a lot of questions that were answered and I think this product could work really well for us.
Thank you for sharing your experience. We'll pass your kind words along to Sebastian. It's great that the demo helped clarify your questions and gave you a better idea of how the app could fit your business needs. We appreciate you considering BSS for your B2B setup. ❤️
Thank you for your 5-star rating. We truly appreciate your support and trust in us. ❤️
One of the best customer services We've experienced! Thank's to Sammy and the Team!
Thank you for the lovely feedback. We'll make sure Sammy and the team know how much you appreciate their support. Your recognition means a lot to us❤️.
This app is working fantastically for us. The app is easy to use and simple to understand. The support offered is better than any service I have experienced on the internet. The team is responsive and careful with their advice. Ines from the support team is friendly, knowledgeable and informative and very willing to commit time and effort to solving any issues. First Class service. Fantastic.
Your words about Ines and the support team truly made our day. We believe good support goes beyond answering questions, it's about taking the time to understand each issue and seeing it through. Thank you for recognizing that effort and for making BSS part of your business journey. ❤️
Very professional; they resolved many of my issues.
Thank you for your feedback. It's great to know our team could help you work through multiple issues and get things back on track. We appreciate your trust in BSS. ❤️
I reached out to support for help with an issue specific to my Shopify theme, expecting it to take a few days to remedy. They booked an immediate video call to completely understand the details of the issue, and then had the fix done within 12 hours. I am very impressed with the level of service offered.
An immediate call and a fix within 12 hours, that's wonderful to hear. Thank you for giving our team the chance to dig into your theme-specific issue and work through it with you. We appreciate your recognition of the effort behind the scenes. ❤️
The Support Team is very helpful and fixed my issue right away.
Thank you for the kind words. We're glad our team could get your issue sorted out without delay. Your support means a lot to us. ❤️
Top quality support! Annie and Lux have been very helpful with trying to fix a problem with Google search problem. The dev team even helped by on their own contacted Google to renew their search. Great!
Thank you for recognizing Annie, Lux, and our dev team's extra effort in tackling the Google search issue. We appreciate your trust and are always glad to go the extra mile to help. ❤️
Great support from the BSS team. Everyone was clear, patient, and helped me set up a rule to hide a third-party widget only for my wholesale customers. They reviewed everything carefully and fixed the issue quickly. Highly recommended.
Thank you for the great review. We appreciate you highlighting the team's patience and attention to detail, especially when configuring the rule for your third-party widget. It's a pleasure to help you fine-tune your wholesale experience. ❤️
I use this plugin on multiple stores. It's very easy to use and understand. The support is superior.
had a great experience with Bo in helping get this set up! this app has been so easy and exactly what we were looking for!
Very good help and fast! Did the job. 10/10 points!
Customer Service is top notch. I needed some guidance on a few things and they helped me set things up and get it all dialed in. When I had more questions they even took the time to make a custom tutorial based on my specific situation. I really appreciate the BSS B2B Lock team. They are great with communication and follow up and helping in a timely manner. Thank you!
Thank you so much for your kind words. We're really happy to hear that our team could make things easier for you. We truly appreciate your trust and support, and it means a lot to have you with us 💙
Amazing customer service, great app
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