BSS B2B Lock, Login & Password
All reviews
Amazing customer service, great app
Audrey was great to work with on the lock app. I had no idea what I was doing and she helped me get my products locked and helped me fully understand how the app works!
Ines, was a great person to work with, she's very knowledgeable and helpful and helped me find a solution.
perfect for b2b. this is exactly what we needed to secure our wholesale pricing. the lock rules are incredibly easy to set up and work flawlessly across our store. run smoothly in the background without affecting our store's loading speed.
I’d like to give some praise here: I didn't know how to set up a lot of things, but the customer service representative patiently answered my many questions and configured the features I needed for me.
Great customer service. Explained things clearly. Looking forward to using this app.
Sehr schneller und bemühter Support wenn mal ein Problem vorhanden ist. Anpassungen sind auch selber leicht möglich.
L'équipe a pris en charge rapidement mon dossier et s'est montré très professionnelle, courtoise et engagée. Je recommande fortement.
Thank you Ruby your wonderful :)
Very useful app and the support is prompt and they follow up my issues constantly and get them resolved.
Running a wholesale business and making sure everything flows for the best customer experience can be difficult, BSB Lock and login is amazing it did exactly what i wanted it to do and when i wanted to customise so it all matched my stores look and feel the the amazing team jumped straight in and go it all done for me, with in a few hours!!
Great app and even better support. We needed to hide specific collections for a few countries regardless of the settings in Shopify Markets, and we were able to hide them exactly as we wanted - plus, the rules also work based on IP address. Awesome - I highly recommend it!
Very useful for managing private or B2B storefront access. I like how flexible the access rules are, especially being able to restrict specific pages, products, collections, or pricing based on customer tags and login status. It makes it much easier to create a clean wholesale or members-only shopping experience without complicated workarounds. The setup is straightforward, and the app has been reliable for our needs. Definitely a useful addition for stores that need more control over who can see certain content or products.
Thanks for sharing your experience! 😊 It’s great to hear that the flexibility of the access rules has been useful for your wholesale and members-only setup. We’re happy the app has given you an easier way to control access to different parts of your store without having to rely on complicated workarounds. If you ever have a specific setup you’d like to achieve or run into any issues, feel free to contact us. We’re always happy to help!
Support staff is very knowledgeable and respond promptly. Keep up the good work.
My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow. Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow. Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up. Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored.
Thank you for sharing your experience! 😊 We’re glad Lena and the team could work with you to adapt the setup to your specific B2B approval flow, especially with the changes to Shopify’s login system. We really appreciate your patience throughout the customization process, and we’ll be sure to pass your kind words on to Lena. If you ever need further help or run into any issues, please feel free to contact us!
BSS Locked was very easy to set up and straightforward to use. There were some compatibility issues with the theme I was using, so the result wasn’t 100% perfect right out of the box, but the support team stepped in and helped make it work. They were quick, responsive, and really helpful with the technical side of things. A special shoutout to Ivy and Ines for getting everything sorted out for me and making sure the app worked the way I needed. Overall, a great app with an even better support team. Highly recommended!
Really appreciate you taking the time to write this! 😊 Theme compatibility can sometimes make the setup a little trickier, so we’re happy Ivy and Ines were able to step in and get things working the way you needed. We’ll definitely share your shoutout with them. If anything else comes up, just reach out and we’ll be glad to take a look!
Ruby has been there to help me to set up my b2b platform, and she has been responding so fast, and she and her whole team has been helping me step by step with EVERYTHING. I feel like I have been asking a million questions, and each time I have received the most friendly and helpful responses ever.
We’re so happy to hear that Ruby and the team could be there for you throughout the setup! Setting up a B2B platform can come with a lot of questions, so we really appreciate you trusting us with all of them. We’ll make sure Ruby sees your kind words. And please keep the questions coming whenever you need help, we’re always happy to work through them with you!
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