BSS B2B Lock, Login & Password

Lena was awesome today. She was patient and helpful. I will be teaching out for her guidance again.

Very satisfied with the prompt service, and everything we’ve received help with works perfectly.

I’m very satisfied with the support I received. The agent was quick, attentive, and genuinely interested in understanding our needs and finding the right solutions. I truly appreciated feeling heard throughout the process. Everything was handled professionally, and I will definitely contact the team again if I need further assistance in the future.

Perfect! Support was very quick and solved my issue instantly.

IM HAVING TROUBLE WITH THE APP, I HAVE UNINSTALLED IT AND SOMEHOW IT HAS MY WEBSITE STILL BLOCKED FROM MY CUSTOMERS!

amazing team, always answer quickly and solving every issue or question perfectly. thanks

Accidentally deleted all my locks, and support was able to restore within hours, which was very impressive, considering it was almost midnight their time on a Friday night. Alena was my support rep, and super helpful!

Really appreciate the fast support. Lux responded quickly and explained everything clearly and patiently. The speedy, helpful replies were a huge help — thank you!

I highly recommend the BSS B2B Suite! We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!

Tom, Ruby, and the whole team did an amazing job helping us resolve everything we needed. Great team, great support, and a very reliable app. We highly recommend it for anyone running a B2B store on Shopify. We are also using their other app, BSS B2B Solution, and we are very happy with it.

Una atención excelente por parte de Ken y Ruby. Me han solucionado los problemas de manera muy profesional y atenta.

Excelente soporte con Ines, recibí mucha ayuda. resolvió todas mis dudas gracias

Outstanding App. Even Better Support. I rarely write reviews, but this team has earned one. I found this app after Shopify AI recommended it, and it has been exactly what I needed to lock and hide pages in my store. The app is excellent, but what truly sets it apart is the customer support. Ines is exceptional. Before I even installed the app, she took the time to understand what I wanted to achieve and patiently explained how everything worked. Her guidance gave me so much confidence that I upgraded from the free plan to the paid plan immediately after our call. Afterwards, I had a few questions, and once again, she went above and beyond. What impressed me most wasn't just her knowledge—it was how hard she worked to understand my problem before trying to solve it. She listens carefully, asks thoughtful questions, and genuinely wants the best outcome for her customers. She is also refreshingly honest. If something is a Shopify limitation, she says so. If you've simply missed a step, she explains it with kindness and respect. She never makes you feel uncomfortable—only supported. That level of professionalism is rare. Great apps are built with good code. Great companies are built with great people. Ines is one of those people. If you're considering a lock app, don't hesitate. You'll get a powerful solution backed by someone who genuinely cares about helping you succeed. Highly recommended.

After trying several wholesale solutions, B2B Login/Lock & Hide Price has been exactly what I needed for my Shopify wholesale store. The app makes it easy to hide products, prices, and collections from visitors until they are approved wholesale customers. The setup is flexible, and I was able to create a true wholesale-only experience. What impressed me most was Tom and the support team. They responded quickly, answered my questions, and helped me get everything configured correctly. The app works reliably and gives me confidence that retail customers cannot view my wholesale pricing. If you're building a wholesale store and need customer approval, hidden pricing, and restricted access, I highly recommend this app.

It is a somewhat specialized site requiring member authentication, yet the implementation went smoothly. Above all, I sincerely thank the developers for their kindness and their prompt responses to my explanations and requests.

We are so pleased with the support we have had with BSS! They helped me with my registration form, lock app, and much more.

What a fabulous app! Something I could have used so much over the past years to make dealing with business customers easier...special products for particular customers and not to be seen by anyone else or to be found on google etc. Back up support continues to be exemplary and I couldnt give any more praise. By far the best customer support I have ever experienced from an app creator. Tom has been instrumental in one to one help but also the email support is excellent too.

They managed all my wanted Functionalities and i tried A LOT of tools!

10/10 Support From Ruby

I had a very good experience with Tom. He was highly professional, patient, and easy to communicate with. We were able to resolve many issues efficiently, and I really appreciated his knowledge and support throughout the process. I would definitely recommend working with him.