All reviews

Rating Breakdown

  • 5
    119% (590 ratings)
  • 4
    5% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

May 12, 2025

Weve been using the app foe a while now. Service is great!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Support helped me great with install the correct locks.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

One of the best features of this app is the ability to hide specific products and control access based on customer tags or groups. It gave us full flexibility to manage what different users can see on our store. Everything worked smoothly, and the support team, especially Emma and the tech team, helped us configure it exactly as we needed. Highly recommended for any store with B2B segmentation needs.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

L'équipe support de l'app est vraiment réactive, professionnelle et dévouée.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

This is a great app that has delivered exactly what I needed. The support I’ve had from Jonas and the team has been exceptional – thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

The app integration, although initially bumpy, now runs so smoothly with our store all because the support team has been so on top of it. :) We couldn't be more pleased with the app and the support team's efficiency in responding to any inquiries or issues we may have.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

Excellent app for B2B features like custom pricing and restricted access. Easy to use and integrates smoothly. Their support is outstanding—quick, helpful, and always ready to assist. Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

Kim Quan was a great help with the issues we had. SO to Raymond as well for his eternal patience with an unpatient Dutch shop owner ;)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

Amazing app, I originally installed 4 different B2B apps to test, the features and support for BSS, B2B Pricing and Lock are by far the best available. Don't bother with other apps, just work with the BSS team and you won't regret it!

Store

Fruve

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

Everything works fine. And if that doesn't work, there's a very dedicated support team ready to help. All in all, great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

The app works very well and meets our expectations. The support is very responsive and super efficient. Thanks to them for their help with the setup. Great!

Store

TAGZ

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

They helped me even when i wasnt by the computer and was done as i wanted, so BIG thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Great support and always very responsive and quick. The App is working excellent for me. We are more than happy

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2025

We love the B2B lock app, we run a unique wholesale store and this app has made things so easy! Plus, Jonas one of the amazing support team members has been THE BIGGEST help ever in configuring our store and ensuring everything is set up exactly how we need it. Even if it wasn't a standard setting within the app, he's got the team working on getting it to do what we need it to. Jonas and I have spoken probably for like 2 weeks daily and every day he is so happy, friendly and so keen to help.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Working with BSS Lock team has been easy. The app is incredibly well-designed and does exactly what you need it to do. Anytime I’ve needed assistance, their customer service team has been quick to respond and always ready to help during operational hours. A special shoutout to Jonas—his expertise and support have been invaluable. I’m truly grateful for his dedication and look forward to continuing to work with this talented team. Everything they create is rock-solid and reliable!

Store

AH DIST

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

They are very quick in responses and action. Work is done nicely.

Using app

21 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 26, 2025

Thanks for Mida, who helped us to quickly solve the hide price issues!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app and support yet. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.