BSS B2B Lock, Login & Password
The reviews are overwhelmingly positive, with most users praising the app’s core functionality for B2B and wholesale stores, especially its ability to lock or hide products, prices, collections, and pages based on customer tags, login status, country, or IP. Many reviewers say the app is easy to set up, reliable, and flexible enough to fit specialized store workflows. A major highlight is the support team: users repeatedly describe the service as fast, knowledgeable, patient, professional, and highly responsive, often going beyond standard support by offering custom fixes, video calls, step-by-step guidance, and even tailored tutorials. Several reviewers mention specific team members by name and express strong appreciation for how quickly issues are resolved. Negative feedback is rare, but there are a few signs of friction. Some users mention compatibility issues with certain themes or that the app did not work perfectly out of the box, requiring support intervention or custom adjustments. One review reports a serious problem where the store remained blocked after uninstalling the app, suggesting a potential issue with cleanup or deactivation. Overall, the negative comments are limited compared with the volume of praise, and most concerns appear to be resolved quickly by the support team.
Great customer service and really quick responses! Lena was lovely and patient, and helped me set up a secret link exactly how I needed it. Really appreciate her help and the overall experience!
カスタマーサポートチームとのコミュニケーションは英語で行う必要があります。 ただ親身になってサポートをしてくれる部分はもちろんのこと、不具合やエラーが発生した場合は開発チームにその修正や原因特定を迅速に共有してくださり、毎度のこと助かっています。
소중한 후기를 남겨주셔서 감사합니다. 영어로 소통해야 하는 점을 이해해 주시고, 저희 팀의 지원과 노력도 좋게 평가해 주셔서 감사드립니다. 문제가 발생했을 때 개발팀과 긴밀히 협력하여 원인을 파악하고 신속하게 해결할 수 있도록 항상 최선을 다하겠습니다. 보내주신 신뢰에 진심으로 감사드립니다. ❤️
Had a demo call with Sebastian and he was so helpful. I had a lot of questions that were answered and I think this product could work really well for us.
Thank you for sharing your experience. We'll pass your kind words along to Sebastian. It's great that the demo helped clarify your questions and gave you a better idea of how the app could fit your business needs. We appreciate you considering BSS for your B2B setup. ❤️
Thank you for your 5-star rating. We truly appreciate your support and trust in us. ❤️
One of the best customer services We've experienced! Thank's to Sammy and the Team!
Thank you for the lovely feedback. We'll make sure Sammy and the team know how much you appreciate their support. Your recognition means a lot to us❤️.
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