BSS B2B Lock, Login & Password
The reviews for the BSS B2B Lock and Hide App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Ines, Tom, Ruby, Lux, and others. Users appreciate the app's functionality in locking and hiding pages, products, and prices for wholesale customers. The support team is praised for their quick responses, personalized assistance, and willingness to go above and beyond to help users set up and customize the app according to their specific needs. Customers also mention the ease of use, flexibility, and reliability of the app in creating a seamless B2B experience on Shopify. However, there are a few negative reviews mentioning issues with old code blocking sites and a general negative experience.
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IM HAVING TROUBLE WITH THE APP, I HAVE UNINSTALLED IT AND SOMEHOW IT HAS MY WEBSITE STILL BLOCKED FROM MY CUSTOMERS!
amazing team, always answer quickly and solving every issue or question perfectly. thanks
Accidentally deleted all my locks, and support was able to restore within hours, which was very impressive, considering it was almost midnight their time on a Friday night. Alena was my support rep, and super helpful!
Really appreciate the fast support. Lux responded quickly and explained everything clearly and patiently. The speedy, helpful replies were a huge help — thank you!
I highly recommend the BSS B2B Suite! We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!
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