All reviews

Rating Breakdown

  • 5
    94% (545 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (550)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Really good bit of kit, the app works really well and the support team are fabulous

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

Great app and Zoe helped us set up swiftly.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

great app and helping people! for our new wholesale shops we are building this together with BSS B2B Lock to hide prices for everyone not logged in, they understand how b2b works. still not completely ready with all, but i already know I have the right app!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Very handy app that has helped us set website that requires pre-approved customers to log in to see wholesale prices. Works together with their quote request app, so products with and without prices can be added to a quote request form. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

We are using multiple apps from BSS Commerce for our B2B / wholesale setup, and they have been absolutely excellent. The apps are very powerful and flexible, allowing us to build a proper B2B experience on Shopify — from pricing and customer-specific rules to quotes and overall workflow. Everything works reliably and integrates well with our store. What really stands out is the support team. They are extremely responsive, helpful and always willing to go the extra mile to solve any issues or customize features when needed. If you are running a serious B2B or wholesale business on Shopify, BSS is definitely one of the best solutions out there. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Bravo à Anne pour son aide ! SAV réactif, application très pratique.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Amazing quick assistance and very welcome to answer any questions. Still on trial period but I think I will purchase this app for our B2B business.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Easy to use and really what we're looking for. Their customer support is also fantastic.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

We have multiple different wholesale customer tags that all need access to certain collections and products. The locks work exactly how we need them to! Any problems or questions we had were quickly resolved. Looking forward to using it more as our store grows.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

I highly recommend this app to anyone looking to manage their B2B store with ease. Thanks to this app, we can decide which items to restrict for B2C sales and which to keep live only for specific customers. Additionally, you can hide prices from logged-out users and access other really interesting features for those who, like us, use a single site to sell to both B2C and B2B clients. The support is exceptional, professional, and fast. Absolutely top-tier

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2026

Works very well and super easy and intuitive to configure! Would highly recommend this app, as well as other BSS applications! Support is amazing too, very responsive!

Using app

10 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Feb. 25, 2026

Amazing support from Hill and the team :)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Ruby has helped us with installing the B2B Lock app, creation of customer tags and correction of the linked pages. She was really quick to response and we appreciate that!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I had a great time. The team is always available to help you

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

We had very good experiences with BSS Lock and constantly enjoy new features that enhance our websites. We would like to thank Lux for their first-class support.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Super helpful and Ruby in customer service is the best, great app.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Amazing App, B2B fully functional with cheap price and great support, i had 3 problems with my theme not working with the app and they fixed it super fast. 5 Stars, quality all around

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great app and great support ! - The app block the prices for unregistred visitors. & shows the prices that we want for the different customers in different countries. - Works well with my shopify template. - The support always answer the questions fast, and real people.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

They are incredibly responsive, helpful support team and they make changes according to desire requirements in the site

Store

Monteed

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Great app, great support from our support agent Lux who's been quickly reactive and helpful.

Using app

6 months

Total reviews

1

Average rating

5.0