Loloyal: Loyalty and Referral for Shopify

Loloyal: Loyalty and Referral

shopify loyalty program, rewards program, loyalty app smile

Rating

4.9

feedback

987

Reviews

chart

#420

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    8%
  • Less than a month
    10%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality, ease of use, and excellent customer support. Many users highlighted the quick and helpful responses from the support team, mentioning specific team members like Kim, Nova, Mariadel, and Sophie for their outstanding assistance. Customers appreciated the app's features, customization options, and the value it provides for their loyalty programs. Some users mentioned that the app was easy to set up and that the support team was responsive and knowledgeable. However, there were a few users who mentioned minor issues like the app recording all sales as conversions and the need for more customization options.

Highlights

Positive reviews highlighting excellent customer support and quick responses from the support team
Praise for the app's functionality, ease of use, and value for loyalty programs
Users appreciating specific team members like Kim, Nova, Mariadel, and Sophie for their outstanding assistance
Mentions of the app's features, customization options, and ease of setup
Minor issues mentioned by some users like recording all sales as conversions and the need for more customization options

Rating Breakdown

  • 5
    30% (299 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 28, 2024

Love it so much! thank you! Its bringing people to my webstore!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Great experience so far! Exceptional customer support and very very responsive!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience so far and that our customer support has been exceptional and very responsive. Providing top-notch customer service is our priority, and it's fantastic to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

June 26, 2024

Tutto perfetto, assistenza clienti cordiale e disponibile.

Store

Keepit

Using app

17 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Grazie mille per la sua gentile recensione! Siamo entusiasti di sapere che tutto è stato perfetto e che ha trovato il nostro servizio clienti cordiale e disponibile. La sua soddisfazione è la nostra massima priorità ed è meraviglioso sapere che abbiamo soddisfatto le sue aspettative. Se ha ulteriori domande o bisogno di assistenza, non esiti a contattarci. Siamo qui per aiutarvi! Cordiali saluti, Kim|Loloyal Team di supporto di Channelwill

All reviews

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