TrustWILL Loyalty & Referrals for Shopify

TrustWILL Loyalty & Referrals

Loyalty Rewards Program with Points, Referral Program & VIP

Rating

4.9

feedback

735

Reviews

chart

#667

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    22%
  • Less than a month
    28%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the fast and helpful customer service provided by the support team. Many users highlighted the quick response times, professionalism, and friendliness of the support staff. Customers appreciated the seamless functionality of the app, especially in managing referral programs and loyalty features. The app was described as easy to use, with great features and excellent customer support.

Highlights

Positive customer service experience and fast response times
Seamless functionality for referral programs and loyalty features
Easy to use with great features
Professionalism and friendliness of the support team
Highly recommended by satisfied users

Rating Breakdown

  • 5
    83% (612 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 71% (466)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

Feb. 9, 2026

Store

EkiDog

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

Feb. 6, 2026

Thank you so much Cassie, I managed to solve it I understood thanks to you how Trustwill works best and I joined the subscription through the upgrade

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We’re glad to hear that our support helped you understand how TrustWill Loyalty works and that you successfully upgraded your subscription. We’re excited to have you on board and look forward to helping you get the most out of your loyalty program. If you ever need assistance, we’re always here to help! 💜 Best regards, The TrustWill Loyalty Team

5 / 5 Share

Feb. 2, 2026

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

Jan. 30, 2026

love it!

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

All reviews

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