CWILL: Loyalty Program Rewards for Shopify

CWILL: Loyalty Program Rewards

Loyalty Rewards Program: Loyalty Points, Referrals & VIP Tiers
Developer
Channelwill
Rating
4.9
Feedback
781
Reviews
Chart
#474
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Trustwill Loyalty app has received overwhelmingly positive reviews from users. Customers praise the app for its comprehensive loyalty and referral solutions, extensive features, and proactive support team. Many users highlighted the exceptional assistance provided by team members like Cassie and Purvi, who not only address specific issues but also offer valuable insights to optimize the store. The app is commended for its user-friendly interface, quick response times, and helpful customer service. However, there are a few negative reviews mentioning issues with billing and limited functionality in certain regions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 16%
Less than a day 22%
Less than a month 29%
Less than a year 22%
More than a year 3%
All reviews
5 / 5 Share
July 28, 2026

I rarely leave reviews, but Trustwill Loyalty truly deserves one. The platform itself is already one of the most complete loyalty and referral solutions I've found on the market. It offers an impressive number of features and possibilities to build a real loyalty program instead of just giving away discounts. But what really makes the difference is the support team. I often have the chance to be assisted by Cassie, and every single time I come with one question, I leave with five problems solved. Not only does she answer the issue I came for, but she also spots things I didn't even know existed, explains how to improve them, and helps me optimize my store far beyond my initial request. That kind of proactive support is incredibly rare today. Thank you, Cassie, and thank you to the whole Trustwill Loyalty team. Working with people who genuinely care about their customers' success makes all the difference.

Store Using app Total reviews Average rating
Maison de Mamoulia 6 months 4 5.0
Developer Reply

Hello, Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a lot to us! 💙 We're delighted to hear that CWILL Loyalty has been helping you build a meaningful loyalty program and that our support has made a positive impact on your experience. Your kind words about Cassie are especially appreciated. She'll be incredibly happy to read the wonderful feedback you've shared, and we'll make sure your message is passed along to her. Knowing that her proactive support has helped you optimize your store beyond your initial questions will mean a great deal to her. Thank you once again for your trust and support. We're grateful to be part of your journey and look forward to continuing to help your business grow. Best regards, CWILL Loyalty Support Team

5 / 5 Share
July 13, 2026

Hilfe erhalten nach 24 St. sehr schnell , sachlich. Einfach zum Empfehlen

Store Using app Total reviews Average rating
ProfiNails 4 days 3 5.0
Developer Reply

Hallo, vielen herzlichen Dank für Ihre tolle Bewertung! 😊 Es freut uns sehr zu hören, dass Sie unseren Support als schnell, professionell und hilfreich empfunden haben. Ihre Empfehlung bedeutet uns sehr viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten. Sollten Sie in Zukunft weitere Unterstützung benötigen, sind wir jederzeit gerne für Sie da. Vielen Dank, dass Sie sich für TrustWILL entschieden haben! 💙 Mit freundlichen Grüßen, Ihr TrustWILL Loyalty Team

5 / 5 Share
July 8, 2026

Store Using app Total reviews Average rating
ONYXELIA™ 42 minutes 1 5.0
Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share
July 2, 2026

Store Using app Total reviews Average rating
Heljan.com 4 months 3 5.0
Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share
July 1, 2026

Store Using app Total reviews Average rating
ARIRO Over 1 year 2 5.0
Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

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