TrustWILL Loyalty & Referrals for Shopify

TrustWILL Loyalty & Referrals

Loyalty Rewards Program: Loyalty Points, Referral & VIP Tiers

Rating

4.9

feedback

760

Reviews

chart

#739

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    22%
  • Less than a month
    29%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service provided by representatives like Sherm and Peace. Customers appreciate the quick and helpful support they receive, making problem-solving easy and efficient. The app itself is described as user-friendly, with simple operations and smooth setup processes. Users also highlight the app's functionality, such as loyalty program management, customer reviews, and referral features, as key strengths. However, there are a few mentions of limitations in customization descriptions and locked functions in certain regions.

Highlights

Excellent customer service and quick support
User-friendly app with smooth setup
App functionality for loyalty programs and customer reviews
Limitations in customization descriptions
Locked functions in certain regions

Rating Breakdown

  • 5
    87% (660 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 69% (490)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

Good! The customer service representative, Sherm, helped me solve many problems.

Store

MRLDOLL

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your kind feedback! 😊 We’re really glad to hear that our support team was able to help you resolve your concerns and improve your experience. If you ever need further assistance or have any questions, please don’t hesitate to reach out—we’re always here to help! Best regards, TrustWill Loyalty Team

5 / 5 Share

April 17, 2026

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

April 16, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

April 13, 2026

非常棒,回覆的人員有很有耐心教導。使用上操作也很簡單

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

您好, 非常感謝您的正面回饋!我們很高興聽到我們的支援團隊能夠耐心協助您,並且您覺得系統操作簡單易用。我們非常感謝您的支持! 此致敬禮, TrustWill Loyalty Support Team

5 / 5 Share

April 9, 2026

チャットで問題を瞬時に解決していただきました

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

All reviews

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