TrustWILL Loyalty & Referrals for Shopify

TrustWILL Loyalty & Referrals

Loyalty Rewards Program: Loyalty Points, Referral & VIP Tiers

Rating

4.9

feedback

762

Reviews

chart

#787

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    23%
  • Less than a month
    30%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of specific support team members like Purvi, Sherm, and Peace. The app's user interface and functionality were also commended, with users mentioning that it was easy to use and set up. However, there were a few mentions of limited functions in certain regions and some issues with understanding queries from customer support.

Highlights

Excellent customer service and quick response times
User-friendly interface and easy setup
Specific praise for support team members like Purvi, Sherm, and Peace
Mentions of limited functions in certain regions
Some issues with understanding queries from customer support

Rating Breakdown

  • 5
    88% (667 ratings)
  • 4
    5% (37 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 69% (495)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

Great AI service and a great user interface, no great complaints.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 29, 2026

Using app

--

Total reviews

9

Average rating

4.9

Developer Reply

Hi there, Thank you for your feedback. We’d love to better understand your needs and see how we can assist you to improve your experience. One of our agents has reached out to you via email to discuss your case further and explore how we can support your business. We look forward to hearing from you. Best regards, Trustoo Loyalty Support Team

5 / 5 Share

May 29, 2026

Store

Orikool

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, TrustWill Loyalty Support Team

5 / 5 Share

May 28, 2026

GOOOOOD

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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