Loloyal: Loyalty & Referrals  for Shopify

Loloyal: Loyalty & Referrals

Shopify loyalty program, rewards program, loyalty app smile

Rating

4.9

feedback

1,047

Reviews

chart

#205

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    11%
  • Less than a year
    8%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service, ease of use, and helpful features. Many users appreciate the responsiveness of the support team and the user-friendly interface of the app. The app is also highlighted for its competitive pricing and the ability to handle customer loyalty programs effectively. However, there are a few users who have pointed out specific issues with the app, such as limitations in combining points from online and in-store purchases and minor setup challenges. Overall, the app seems to be well-received for its functionality and customer service.

Highlights

Excellent customer service and responsiveness
User-friendly interface and ease of use
Competitive pricing and effective loyalty programs
Limitations in combining points from online and in-store purchases
Minor setup challenges

Rating Breakdown

  • 5
    34% (356 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 17, 2024

Thanks to Nova who answered all my questions and helped us to set up the app!

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that Nova was able to assist you with setting up the app and answering all your questions. If you need any more help, feel free to reach out! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 16, 2024

Good services , fast , Good price

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 14, 2024

The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found the app easy to use and that our customer support team was able to assist you quickly with uploading loyalty points. We're always here to help, and we truly appreciate your recommendation! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 13, 2024

Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)

Store

Shmooz

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that Nova provided fast and efficient support. She truly is a valuable member of our team, and we'll make sure to share your kind words with her. 😊 We're always here if you need anything! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 12, 2024

very friendly customer service

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're thrilled to hear that you had a great experience with our friendly customer service team. We're always here to help! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

All reviews

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