All reviews

Rating Breakdown

  • 5
    38% (422 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2024

The customer service answers the questions very professionally and responds quickly.

Store

Guyii

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our customer service professional and responsive. Providing timely and helpful support is our top priority, and your feedback motivates us to keep up the great work. If you have any further questions or need assistance, feel free to reach out anytime. 😊 Thank you for choosing Loloyal! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Dec. 17, 2024

插件功能很强大,服务态度也很好,关于插件内遇到的问题都能得到解决,客服和工作人员办事效率很高,非常值得推荐的一款插件,点个赞~

Store

ANLAN

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

非常感谢您的支持和好评!😊 我们很高兴得知您对插件的功能和服务感到满意。解决客户的问题并提供高效的服务是我们的首要目标。您的推荐对我们来说是最大的动力!如果您在使用过程中有任何问题或需要帮助,请随时联系我们,我们会一如既往地竭诚为您服务!再次感谢您的支持,祝您生意兴隆!🎉 致以最诚挚的问候、 Sophie | Channelwill Loloyal 支持团队

5 / 5 Share

Dec. 16, 2024

Love the app and support! I compare to 3-4 others loyalty app and this app is the more suitable for us as we need multilanguage and also I love how we can customize a lot of things including moving the floating widget, etc. Thank you again for the support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime! Best Regards, Cassie|Loloyal Support Team of Channelwill

5 / 5 Share

Dec. 15, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Cassie|Loloyal Support Team of Channelwill

5 / 5 Share

Dec. 3, 2024

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Cassie|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 28, 2024

Great usability and better service

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you find our platform user-friendly and appreciate our service. Your satisfaction means a lot to us, and we're here to assist you anytime you need. 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 28, 2024

I got all the help I needed to set it up, and I appreciate that I can chat with a human, not a robot.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 27, 2024

I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello O'Caiden, Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Best regards, Cassie | Loloyal Support Team

5 / 5 Share

Nov. 22, 2024

Estoy comenzando a usarla!! Sé que será beneficiosa para mi tienda

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hola Lith SportsWear, ¡Muchas gracias por tu apoyo! Nos alegra mucho saber que comenzaste a usar la aplicación Loloyal. Sin duda, puede ser una valiosa incorporación a tu tienda. Está diseñada para ayudar a empresas como la tuya a construir relaciones más sólidas con los clientes. Best regards, Cassie | Loloyal Support Team

5 / 5 Share

Nov. 22, 2024

Very good customer support ! Thanks to Sherm who nicely helped me with the settings !

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Che! Empanada, Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Sherm. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Best regards, Cassie | Loloyal Support Team

5 / 5 Share

Nov. 20, 2024

very responsive with assistance

Store

DMZ HK

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found our assistance responsive. Providing prompt and helpful support is always our top priority. If you ever need anything else, feel free to reach out! 😊 Best regards, Sherm | Loloyal Support Team

4 / 5 Share

Nov. 19, 2024

Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct

Using app

12 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end. We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better. If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app. Best Regards, Sophie | Loloyal Support Team

5 / 5 Share

Nov. 19, 2024

I ’ve been using Loloyal for a few months now, and it’s been an incredible experience! very good

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’ve had an incredible experience using Loloyal over the past few months. Your satisfaction is our top priority, and it’s wonderful to know that you’re enjoying the platform. If you ever have questions or need assistance, feel free to reach out—we’re always here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 19, 2024

Schnelle und professionelle Unterstützung. Die Kostenlose Version ist soweit viel besser als bei anderen Apps. Bis jetzt bin ich begeistert :-)

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung 😊. Es freut uns sehr zu hören, dass Sie mit unserem schnellen und professionellen Support sowie mit der kostenlosen Version zufrieden sind. Wir bemühen uns, Ihnen die bestmögliche Erfahrung zu bieten und Ihr Lob motiviert uns, weiterhin unser Bestes zu geben. Sollten Sie auch in Zukunft Fragen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind immer für Sie da! Mit freundlichen Grüßen, Kim|Loloyal Support Team von Channelwill Übersetzt mit DeepL.com (kostenlose Version)

5 / 5 Share

Nov. 15, 2024

Top app!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! 😊 We're thrilled to hear you think our app is top-notch! Your feedback inspires us to continue delivering the best experience possible. If you ever need assistance or have suggestions, feel free to reach out—we're here to help. Thanks for being an amazing user! 🌟 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 13, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 13, 2024

Very good support experience, I highly recommend it.

Store

SEEDINO

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 🌟 We're thrilled to hear you had a great support experience. Your recommendation means a lot to us, and we’re always here to assist whenever you need. 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 12, 2024

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 11, 2024

Customer service is quick and so nice.

Using app

31 minutes

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We’re always here to help and make sure your needs are met quickly and warmly. 😊 Thank you for choosing, Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Nov. 11, 2024

Good service of Grace, really professional and reply immediately. When we have other needs, she will also give feedback to their develop team.

Store

Gomexus

Using app

About 2 hours

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Grace provided prompt, professional service and that she ensured your feedback reached our development team. We’re always here to support your needs and look forward to assisting you in the future! Thank you for choosing, Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill