Dope Skin Co review for Trustoo Loyalty & Referrals

2 / 5

Nov. 16, 2025

Unfortunately their customer support is unable to understand some simple queries which wasted 2 days going around in circles talking to him. The customer support experience plus, their app having a few limitations we decided to mak a change to a new provider.

Using app

Over 1 year

Total reviews

10

Average rating

2.7

Developer Reply

Hello there, We’re very sorry to hear about your experience with our support team. We completely understand your frustration and sincerely apologize for any confusion caused. We are taking immediate steps to retrain our team and ensure that all queries are handled clearly and efficiently. Your feedback is very important to us, and we truly hope to have the chance to provide a better experience in the future. Thank you for sharing your thoughts. Best regards, Trustoo Loyalty Support Team

Trustoo Loyalty & Referrals for Shopify
Trustoo Loyalty & Referrals
4.8 star
726 reviews

Trustoo Loyalty (Loloyal) - Leading Shopify Loyalty App

Developer
Shopify App Store