All reviews

Rating Breakdown

  • 5
    35% (373 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Using app

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Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Oct. 2, 2024

Assistenza superlativa. Risposta un pochissimi secondi e risoluzione del problema in pochi minuti Grazie davvero di cuore Vi consiglierò sicuramente

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Grazie mille per l'ottimo feedback! Siamo felici di sapere che il nostro team di assistenza è stato rapido ed efficiente nel risolvere il problema. Il vostro supporto e la vostra raccomandazione sono molto apprezzati! Se ha bisogno di ulteriore assistenza, non esiti a contattarci. Cordiali saluti, Kim|Loloyal Assistenza clienti di Channelwill

5 / 5 Share

Oct. 1, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Oct. 1, 2024

Excellent service. Quick response time. I had some issue with my theme and this application, making it very slow and not fully functional. I was on the brink of uninstalling it and trying another service, but they fixed the issue in less than a few days and now the application is working perfectly on my store. Very impressed.

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 25, 2024

Just downloaded this app and the customer service is top tier so far. Kim's is a great help.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that you've had a great experience with our customer service so far. If you need anything else, feel free to reach out anytime. Welcome aboard! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 25, 2024

Setting up Loloyal was easy to accomplish. When I contacted support to inquire about new features I received timely and accurate information. The representative was extremely helpful.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that setting up Loloyal was a smooth process for you and that our support team could provide you with timely and accurate information. If you have any more questions or need further assistance, we're always here to help! Best Regards, Kim|Loloyal Customer Support of Channelwill

5 / 5 Share

Sept. 24, 2024

excellent experience, quick problem solving support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help. Best Regards, Sophie|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 24, 2024

iscritto solo da poche ore, posso valutare l'assistenza, veloce ed efficiente.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per il tuo feedback! Siamo felici di sapere che hai trovato l'assistenza veloce ed efficiente. Se hai bisogno di ulteriori aiuti mentre esplori l'app, siamo qui per supportarti! Cordiali saluti, Kim|Loloyal Team di supporto di Channelwill

5 / 5 Share

Sept. 24, 2024

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 23, 2024

Great app customers love the ability to be rewarded for referring friends

Store

NetGen

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help. Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 23, 2024

Using app

44 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 22, 2024

Hi Just installed the app. Still going through it I had some questions and Nova on customer service was great she reply very fast and help a lot Thank you

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 20, 2024

Live chat support was fantastic!

Using app

33 minutes

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Sophie|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 19, 2024

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 18, 2024

Customer service is very helpful. The app is user-friendly. I recommend it!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 18, 2024

The application has excellent functionality and flexible customizability. I am also very satisfied with the quality of support.

Store

mutta.

Using app

8 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you're enjoying the app's functionality and customizability. It's also great to know that our support team has met your expectations. We're here for anything else you need! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 17, 2024

Thanks to Nova who answered all my questions and helped us to set up the app!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that Nova was able to assist you with setting up the app and answering all your questions. If you need any more help, feel free to reach out! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 16, 2024

Good services , fast , Good price

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 14, 2024

The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found the app easy to use and that our customer support team was able to assist you quickly with uploading loyalty points. We're always here to help, and we truly appreciate your recommendation! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill