All reviews

Rating Breakdown

  • 5
    35% (376 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Jan. 19, 2024

good customer support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! πŸ’ž Best regards, Mariadel // Loloyal Support πŸ’«

5 / 5 Share

Jan. 18, 2024

I used a different Rewards app and this app is great in terms of price and functionality

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! πŸ₯° Best regards, Mariadel // Loloyal Support πŸ’«

5 / 5 Share

Jan. 18, 2024

Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!

Using app

35 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! πŸ’ž Best regards, Mariadel // Loloyal Support πŸ’«

5 / 5 Share

Jan. 11, 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime πŸ₯° We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Jan. 10, 2024

Using app

About 6 hours

Total reviews

9

Average rating

3.0

Developer Reply

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Jan. 9, 2024

I'm not sure yet

Store

My Store

Using app

28 days

Developer Reply

Thank you so much for taking the time to leave us a review! 🌟 We understand and value your thoughts about our App. πŸ₯° Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future. Thanks! Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Jan. 6, 2024

Super god service og virkelig god hjælp at hente

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Tusind tak for din positive anmeldelse! Vi er glade for at hΓΈre, at du oplevede vores service som super god, og at vi kunne yde dig virkelig god hjΓ¦lp. Vi sΓ¦tter pris pΓ₯ din stΓΈtte, og hvis der er mere, vi kan gΓΈre for dig, er du altid velkommen til at kontakte os. Endnu engang tak! Med venlig hilsen, Mariadel

5 / 5 Share

Jan. 5, 2024

Ho installato da poco l'app ed Γ¨ facile e intuitiva. L'assistenza Γ¨ eccellente, rispondono velocemente a qualsiasi ora e sono molto gentili e competenti.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Sono davvero felice di sentire che hai trovato l'installazione dell'app facile e intuitiva! 😊 È fantastico sapere che hai avuto un'esperienza positiva con il nostro servizio di assistenza - siamo qui per rispondere rapidamente e con gentilezza a qualsiasi ora! 🌟 Grazie per la tua gentile recensione! πŸ™Œ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Jan. 4, 2024

Have been using the Free plan for a while now. I was able to get upgrade the Free plan to allow 80 orders per month rather than 50 and reached out to support to remove the branding for Free. Belle from Support was super nice and quickly removed the branding for me.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for sharing your experience! 🌈 We're delighted to hear that you've been enjoying our Free plan and that our support team, especially Belle, could assist you promptly and with a smile. 😊 Your satisfaction is our priority! If you ever need further assistance or have more feedback, feel free to reach out. Happy selling! πŸš€πŸ›οΈ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Jan. 6, 2024

Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :). 1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.

Store

Bffd

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

very good and super fast customer care service too :)

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you found our service very good and super fast. 😊 Your satisfaction is our priority! If you ever need assistance in the future, feel free to reach out. πŸš€ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 28, 2023

Its too good i just indtalled lets see i will review again

Store

My Store

Using app

1 minute

Developer Reply

Thank you for installing! 😊 We're thrilled to hear you find it good so far! πŸš€ Looking forward to your updated review! 🌟 Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 24, 2023

So far so good! (I JUST installed about 3 hours ago) Support has been very responsive

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear! 🌟 I'm thrilled you're having a positive experience so soon after installation. 😊 Our team is always here and ready to help. If you have any questions or need further assistance, feel free to reach out! πŸ‘πŸΌ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 24, 2023

great easy to use

Using app

26 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! 😊 We're thrilled to hear that you find our platform easy to use. If you have any questions or suggestions, feel free to let us know! πŸš€ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 23, 2023

Handled my issue very quickly, definitely the best software and service I've used so far!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and the 5-star review! We truly appreciate your feedback and are glad we could swiftly address your concern. In order to ensure recognition for their exceptional support, could you please provide us with additional details or the approximate time frame when you reached out for assistance? This will help us identify the agent who provided you with such excellent service ;). Thank you once again for your feedback! Best regards, Loloyal Support Team

5 / 5 Share

Dec. 22, 2023

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! πŸš€πŸŽ‰ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 22, 2023

first i try

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! πŸš€πŸŽ‰ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 22, 2023

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! πŸš€πŸŽ‰ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 19, 2023

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! πŸš€πŸŽ‰ Best regards, Mariadel | Loloyal Support πŸ’«

5 / 5 Share

Dec. 18, 2023

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

🌟 We're thrilled to see your 5-star rating! 🌟 Thank you for choosing us. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations. If there's anything you need, don't hesitate to let us know. Happy Loloyal experience! πŸš€πŸ˜Š Best regards, Mariadel | Loloyal Support πŸ’«