TWL Loyalty Program & Rewards
Loyalty Rewards Program: Points, Referral Program & VIP Tiers
Rating
4.9
feedback
752
chart
#606
All reviews
Review RSS Feed
April 4, 2024
Kim and Nova replied to my queries promptly and they had solve all my problems.
Store
My Store
Using app
3 months
We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! ๐ Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! ๐๐ Best regards, Sophie Loloyal Customer Support ๐
April 3, 2024
After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.
Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority! Best regards, Kim Loloyal Customer Support ๐
April 2, 2024
Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Mariadel ๐ Loloyal Customer Support ๐
April 2, 2024
Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards. The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.
Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support. Best regards, Mariadel ๐ Loloyal Customer Support ๐
March 27, 2024
Nova was great until my power went out for maintenance. But thank you again for the help!
Thank you for the positive feedback! ๐ It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 23, 2024
Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. Your support means the world to us! ๐โจ Best Regards, Sophie Loloyal Customer Support ๐
March 21, 2024
It is a good app but PLUS points to their live chat support who is accommodating and kind.
Thank you for the positive feedback! ๐ It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 19, 2024
Customer support is always super helpful.
Thank you for your kind words about our customer support team! We strive to provide excellent service and assistance to all our customers, and we're delighted to hear that you found our support helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. Best regards, Mariadel // Loloyal Support ๐ซ
March 17, 2024
Quick response. Thank you for your time.
Thank you for your kind words! ๐ We're delighted to hear that our response was quick and helpful. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! ๐ Best Regards, Sophie Loloyal Customer Support ๐
March 16, 2024
Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. Your support means the world to us! ๐โจ Best Regards, Sophie Loloyal Customer Support ๐
March 14, 2024
good
Thank you for the positive feedback! ๐ We are happy to know that you found our App good! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 13, 2024
Thank you for taking time to leave us an excellent rating!! ๐ We are more motivated to give you the best possible service we can! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 13, 2024
It is a very useful application and they also have an excellent support service
Thank you for the positive feedback! ๐ It is delighting to hear that you found our application very useful and our customer service excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 12, 2024
Great tools and customer service. Can't be more happy.
Thank you for the awesome feedback! ๐ We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
March 11, 2024
Todas las dudas las han resuelto por el chat de forma รกgil y rรกpida. Aรบn no hemos activado la totalidad de funciones para poder hacer una valoraciรณn global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalizaciรณn del Widget y las url de destino.
ยกAgradecemos tu comentario! ๐ Nos alegra saber que nuestro servicio de chat ha sido รกgil y rรกpido para resolver tus dudas. ยกEstamos emocionados de que estรฉs explorando todas las funciones de nuestro Plan "STARTED"! ๐ Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalizaciรณn del Widget y las URL de destino. ยกEstamos aquรญ para ayudarte en cada paso del camino! ๐ ยกGracias por ser parte de nuestra comunidad! ๐ Saludos cordiales, Sophie Atenciรณn al cliente de Loloyal ๐
March 8, 2024
Loloyal is a Game Changer for My Shopify Store! I can't recommend Loloyal enough! This app has been a total game-changer for my Shopify store. Setting up a loyalty program was a breeze, and the customization options are fantastic. I love that I can reward customers for all sorts of things, from purchases to reviews.
Thank you so much for your enthusiastic review! ๐ We're thrilled to hear that Loloyal has been a game-changer for your Shopify store. ๐ Setting up a loyalty program should be seamless, and we're delighted to know you found it easy. The customization options are indeed fantastic! ๐จ It's awesome that you can reward your customers for various actions, creating a more engaging shopping experience. ๐๏ธ We appreciate your recommendation and look forward to continuing to support your store's success! ๐ Best Regards, Sophie Loloyal Customer Support ๐
March 8, 2024
Thank you so much for the fantastic five-star rating! ๐ We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. We appreciate your support! ๐๐ Best Regards, Sophie Loloyal Customer Support ๐
March 6, 2024
Thank you so much for the fantastic five-star rating! ๐ We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. We appreciate your support! ๐๐ Best Regards, Sophie Loloyal Customer Support ๐
March 5, 2024
The app is helpful and the service is very good.
Thank you for the positive feedback! ๐ We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! ๐๐ Happy using our App! Best Regards, Kim Loloyal Customer Support ๐
Feb. 29, 2024
Super application, support client trรจs rรฉactif ! Je recommande
Merci beaucoup pour votre avis positif ! ๐ Nous sommes ravis que vous trouviez notre application super, et nous apprรฉcions votre mention du support client rรฉactif ! ๐ Merci de recommander notre service ! ๐ Meilleures salutations, Sophie Support client LoLoyal ๐