Trustoo Loyalty & Referrals
Trustoo Loyalty (Loloyal) - Leading Shopify Loyalty App
Rating
4.8
feedback
726
chart
#749
All reviews
Sept. 20, 2025
So good, it's important for US.
Hello there, Thank you so much for your kind words! We’re glad to know that our app is important and valuable for you. Your support means a lot to us, and we’ll continue working hard to provide you with the best experience. Best regards, Trustoo Loyalty Support Team
Sept. 20, 2025
Hello Kirke, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Trustoo Loyalty Support Team
Sept. 15, 2025
Thank you so much for leaving us a 5-star review! We truly appreciate your support and trust in our service. Your feedback means a lot to our team, and we’ll continue doing our best to provide you with the best experience.
Sept. 15, 2025
Super
Thank you so much for leaving us a 5-star review! 🌟 Your feedback encourages us to keep improving and providing you with the best possible support. We’re so glad to know that you’re satisfied with our service.
Sept. 12, 2025
This is a very innovative plugin. As a seller, I'm very attracted to this feature. I've checked the websites of my most competitive peers and they all use Loloyal, which can boost buyers' purchasing desire and increase repurchase rates. I highly recommend it.
Hello there, Thank you for your thoughtful review! 🌟 We’re thrilled to hear that you find Loloyal innovative and valuable for boosting customer engagement and repeat purchases. It’s great to know that you see its potential compared to your peers’ stores. Your recommendation means a lot to us, and we’ll continue working hard to bring you even more features to support your success. Best regards, Loloyal Support Team
Sept. 10, 2025
Hello Veloura, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team
Sept. 7, 2025
サポートが迅速で助かった。とてもパワフルだった。
こんにちは、 温かいお言葉をありがとうございます!💙 サポートがお客様のお役に立ち、迅速かつ効果的に対応できたことを大変嬉しく思います。パワフルなツールと信頼できるサービスを提供することが私たちの目標であり、いつでもお手伝いできるようにしています。 よろしくお願いいたします。 Loloyal サポートチーム
Sept. 5, 2025
Hello JEMSI, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team
Sept. 5, 2025
Ho appena installato l'app, ottime funzioni e super assistenza, grazie!
Ciao, Grazie mille per il tuo splendido feedback! 💙 Siamo entusiasti di sapere che stai apprezzando le funzionalità e che il nostro team di supporto è riuscito ad assisterti. Continueremo a lavorare con impegno per offrirti la migliore esperienza possibile. Cordiali saluti, Team di Supporto Loloyal
Sept. 5, 2025
Hello Belvyo, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team
Sept. 5, 2025
In the process of moving over to LoLoyal from another loyalty program, loving it so far. Setup has been smooth and aesthetic, and the help from the customer service team (in particular Sherm) has been amazing.
Hello there, Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal. Best regards, Loloyal Support Team
Sept. 3, 2025
Hello Ozmah, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team
Sept. 5, 2025
Assistance très disponible et efficace.Très réactif pour résoudre les problèmes.
Bonjour, Merci beaucoup pour votre merveilleux retour ! Nous sommes ravis de savoir que vous avez trouvé notre assistance efficace et réactive. Offrir un support rapide et fiable est toujours notre priorité, et nous sommes là chaque fois que vous avez besoin de nous. Cordialement, Équipe Support Loloyal
Sept. 3, 2025
Seems great, haven't really started using it yet but costumer services are great, helps immidiatly. Lokoks good so far. This one I can have in my language, norwegian, and I can translate the words myself so that it appears in norwegian for my norwegian costumers. No other apps as I have found have done this so it's a plus
Hello there, Thank you for your thoughtful feedback! We’re happy to know that our customer service has been able to assist you quickly and that you’re finding value in the language customization options. It’s wonderful that you can easily adapt the app for your Norwegian customers. We look forward to supporting you as you continue exploring and using the app! Best regards, Loloyal Support Team
Sept. 2, 2025
Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team
Aug. 25, 2025
Vielen Dank für Ihre Beratung! Ich habe jetzt den App verstanden mit Ihrer Hilfe. Super Unterstützung!
Hallo, vielen Dank für Ihre lieben Worte! 🌟 Es freut uns sehr zu hören, dass unser Support Ihnen geholfen hat, die App besser zu verstehen. Ihr Feedback motiviert uns wirklich, weiterhin den bestmöglichen Service zu bieten. Wir sind jederzeit für Sie da, falls Sie weitere Unterstützung benötigen. 💙 Mit freundlichen Grüßen Loloyal Support Team
Aug. 23, 2025
Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team
Aug. 28, 2025
Now suddenly get charged 500USD for a month, ------------------------ Ok, case was resolved which the extra fees, great support & resolution. Thanks!
Hello, We sincerely apologize for the inconvenience this has caused and truly appreciate you sharing your feedback with us. Our goal is to improve your experience moving forward. After reviewing your account, the extra charge occurred because your store orders exceeded the order limit of your current Starter Plan. Please note that the Starter Plan offers an option to increase the order limit, which can help prevent these additional fees. To better assist you, a member of our team will also be reaching out directly to provide further support and ensure your store continues running smoothly without unexpected charges. Thank you again for your patience and understanding. Best regards, Loloyal Support Team
Aug. 15, 2025
Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team