TrustWILL Loyalty & Referrals
Loyalty Rewards Program with Points, Referral Program & VIP
Rating
4.9
feedback
736
chart
#668
All reviews
Aug. 22, 2023
App facile da installare, anche per una principiante come me ed ho apprezzato molto l'assistenza veloce
Grazie per il tuo feedback positivo! Siamo felici di sapere che hai trovato la nostra app facile da installare e che hai apprezzato l'assistenza veloce del nostro team. 💖Continueremo a lavorare per rendere l'esperienza dell'utente sempre più semplice e intuitiva. 😊Grazie per aver scelto la nostra app! -nona.💖
Aug. 22, 2023
the customer experience is great, with clear instructions, and instant reply, highly recommend to anyone
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience with our customer service team and that our instructions were clear and helpful. We appreciate your recommendation and hope to continue providing excellent service to you in the future. - Sophie🌹
Aug. 18, 2023
LoLoyal works great for our needs and the integrations with other apps makes it even more powerful.
Thank you for sharing your positive feedback about LoLoyal! We are glad to hear that it is meeting your needs and providing added value through its integrations with other apps. Let us know if there is anything else we can assist you with. - Sophie🌹
Aug. 15, 2023
Very easy to set up and customer service is very fast and communication is clear. I only gave 4 stars because no option to use your own image, i just downloaded it but i will come back with the remaining star if the experience using it is good. I'm positive it will be a good one hopefully.
Thank you so much for taking the time to share your thoughts and for giving our app a try! We understand your feedback regarding the option to use your own image, and we're pleased to inform you that there are options to let you upload your own image indeed available. I emailed you already the steps on how to access these options. 🤗 It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹 - Mariadel
Aug. 15, 2023
La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.
¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites! - Sophie🌹
Aug. 14, 2023
Thank you for offering this app, it was easy and helpful. I am hoping it helps me boost my customer engagement and sales.
You're very welcome! We're thrilled to hear that you found our app easy to use and helpful. It's fantastic to know that you have high hopes for boosting your customer engagement and sales through its features. If you ever need any assistance, have questions, or want to share your progress, feel free to reach out to our support team. We're here to support your success every step of the way. Best of luck with your endeavors, and we look forward to being part of your journey towards increased customer engagement and sales! - Sophie🌹
Aug. 11, 2023
Response was very quick, very helpful, straightforward steps. Thank you so much, definitely recommend it,
Using app
16 days
Total reviews
1
Average rating
5.0
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service team. Our goal is to provide quick and helpful responses to our customers, and we are glad that we were able to assist you in a straightforward manner. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing our company! -Joewelyn🌹
Aug. 11, 2023
La atención de servicio al clientes es realmente amable y te llevan de la mano de todo el proceso que necesites
¡Gracias por tomarse el tiempo de dejarnos una reseña! Nos alegra mucho saber que tuvo una experiencia positiva con nuestro equipo de atención al cliente. Nuestro objetivo es brindar una experiencia sin complicaciones y útil para nuestros clientes, y nos complace saber que pudimos satisfacer sus expectativas. Si tiene alguna pregunta o inquietud adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo por elegir nuestra empresa! -Joewelyn🌹
Aug. 4, 2023
Great app - easy to integrate and a lovely service! Easy and good all the way around. Can really recommend this app.
Thank you for your kind words! We're thrilled to hear that you find our app easy to integrate and that you're enjoying our service. We appreciate your recommendation and hope to continue providing you with a great experience.💗 -nona
Aug. 2, 2023
Great customer service. Simple to use. Many languages are available. This App currently doing fine for us.
Thank you for your positive feedback! We are glad to hear that our customer service and language options have been helpful for you. If you have any further questions or concerns, please do not hesitate to reach out to us for assistance. - Sophie🌻
Aug. 2, 2023
I set up this app in about a day and spoke to a couple different customer reps, they were all very nice and helpful. They guided me through set up and helped with a small customization where I needed the arrow color changed. I like that this app can reward points for subscribing to the newsletter and product reviews (with Judge.me integration).
Thank you for taking the time to share your positive experience with our app and customer service team. We're glad to hear that our reps were able to assist you with the setup and customization process and that you're enjoying the features like rewarding points for newsletter subscriptions and product reviews. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks again for choosing our app! - Joewelyn 🌹
July 31, 2023
The app may have its issues and flaws, but their customer service works well. Thank you for the swift and thorough trouble-shooting.
Thank you for your review! We appreciate your honest feedback and are glad to hear that our customer service was able to assist you quickly and effectively. We understand that our app may have some areas for improvement, and we are actively working to address these issues. 🥺We value your continued support and hope to provide you with an even better experience in the future.🥰 -nona😊
July 28, 2023
Just started using the app. It is a seamless to install and easy. Great customer service! We are excited to see how it works for our store.
Thank you for your feedback! We are thrilled to hear that you found our app seamless to install and easy to use. Our team is always here to provide great customer service and support. We hope our app will help drive success for your store and we look forward to hearing about your experience with it. - Sophie
July 27, 2023
Muy buena app, me gustaría que el plan gratuito fuera más amplio pero bueno, mucho mejor que otras que he probado
Muchas gracias por su comentario y por probar nuestra aplicación. Nos alegra saber que le ha gustado y que ha tenido una buena experiencia con ella. Tomaremos en cuenta su sugerencia sobre el plan gratuito y trabajaremos en mejorar nuestros servicios para ofrecerle la mejor experiencia posible. ¡Gracias de nuevo por su apoyo! -nona😊
July 24, 2023
This is the most cost effective and robust loyalty and referral app I've come across. They have all the features I need and the customer support was super responsive and patient with my questions. Other similar apps charge a lot more with similar features. And it's totally bug free. Highly recommend!
Using app
About 3 hours
Total reviews
11
Average rating
4.3
Thank you for sharing your positive experience with this loyalty and referral app. It's great to hear that you found it cost effective and robust, with all the features you needed. The customer support team's responsiveness and patience is also a big plus. It's good to know that this app is bug-free and highly recommended. - Sophie🌻
July 23, 2023
操作到目前都覺得不錯,如果你有想要不錯的會員系統可以試試看這款!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
感謝您分享您對這個會員系統的正面評價。很高興聽到您覺得操作不錯,並且推薦這款會員系統。希望您在未來的使用中仍然能夠感到滿意。 - Sophie🌻
July 21, 2023
Bisher teste ich noch aber es gefällt mir was ich sehe. wir werden sehen was die Zukunft bringt. Der Support ist Mega und super schnell.
Vielen Dank für deine Bewertung, Mandy!🥰 Wir freuen uns zu hören, dass Ihnen die bisherigen Erfahrungen gefallen haben und freuen uns über Ihr Feedback zu unserem Support-Team. Wir hoffen, Ihnen auch in Zukunft weiterhin einen tollen Service bieten zu können. -nona🌻
July 21, 2023
very great service and response time! had everything set up super fast! Nona was very helpful throughout
Thank you for your review, Rachel! We are thrilled to hear that you had a great experience with our service and that Nona was able to assist you effectively. 💗We appreciate your feedback and hope to continue providing you with excellent service in the future.💗 -nona🌻
July 20, 2023
I really like this app. It has been very helpful, they can answer my question within a few minitues.
Thank you so much for your positive review! We're thrilled that our app has been helpful and that our team has been able to provide quick and informative answers to your questions. We appreciate your support and look forward to continuing to provide excellent service. - Joewelyn 🌹
July 20, 2023
The customer service patiently answered all my questions. This software is very easy to use and it has all the functions I need.
Thank you for taking the time to leave a review! We're thrilled to hear that our customer service was helpful and that our software meets your needs. If you have any further feedback or questions, please don't hesitate to reach out to us.💗💗 -nona🌻