TrustWILL Loyalty & Referrals for Shopify

TrustWILL Loyalty & Referrals

Loyalty Rewards Program: Loyalty Points, Referral & VIP Tiers
Rating
4.9
Feedback
768
Reviews
Chart
#456
Shopify

All reviews

5 / 5 Share
Sept. 21, 2023

Always greetings kindly and fulfilling expectations, the above two points are enough to constitute a five-star service.

Store Using app Total reviews Average rating
MEWSODA 2 months 6 5.0
Developer Reply

Thank you for your kind words! ๐Ÿ’ซ๐Ÿ’ซWe strive to provide exceptional service and are glad to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.๐Ÿ˜Š๐Ÿ˜Š -nona๐Ÿ˜Š๐Ÿ˜Š

5 / 5 Share
Sept. 20, 2023

This app is not only the most reasonably priced rewards app out there but also super easy to use and bug free. I requested a couple of customizations, the developers went ahead and implemented for me. They also offer 24/7 support answering all my questions promptly and patiently. Highly recommend!

Store Using app Total reviews Average rating
Four Leaf Candle About 19 hours 5 4.2
Developer Reply

Thank you for your glowing review! We're thrilled that you find our app reasonably priced, user-friendly, and bug-free. Our team is always ready to implement customizations, and we're delighted to provide 24/7 support. Your recommendation means a lot to us. If you have any more feedback or requests, please don't hesitate to share. - Mariadel

5 / 5 Share
Sept. 20, 2023

Fantastic customer service.

Store Using app Total reviews Average rating
Hooked On Fish Co. 8 days 1 5.0
Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our customer service. If you ever need assistance or have further feedback, please feel free to reach out. We're here to help! - Mariadel

5 / 5 Share
Sept. 20, 2023

great support, thank you

Store Using app Total reviews Average rating
SOOEKO About 3 hours 2 5.0
Developer Reply

You're welcome! Don't hesitate to reach out if you need any further assistance in the future.๐Ÿ˜ -nona๐Ÿ’—๐Ÿ’—

5 / 5 Share
Sept. 20, 2023

Mariadel was very kind and I could get an answer shortly . It was satisfied experience.

Store Using app Total reviews Average rating
COCO APRICOT 43 minutes 1 5.0
Developer Reply

I'm glad to hear that you had a positive experience and that Mariadel๐Ÿ’– was able to assist you quickly! Let me know if there's anything else we can help you with.๐Ÿ’–๐Ÿ’– -nona๐Ÿ’—

5 / 5 Share
Sept. 20, 2023

Been working for around an hour. My store & customers are in spanish based country, so i had to manually check the translation. After fixing minor mistakes that make some phrases out of context im ready to keep adjusting points & rewards. Support its fast & accurate, took around 5 minutes to get an aswer from real person. I will update the review at end of 7 days demo. We currently have around 1,000 daily users in our website so im excited to see how Loloyal Works :) EDIT, dev team translated email template, huge thanks :)

Store Using app Total reviews Average rating
Bravaperfumes 2 days 4 4.8
Developer Reply

Thank you for taking time to leave us a review! We understand that working with a Spanish-based store can present some unique challenges when it comes to translations. We appreciate your patience in manually checking and fixing minor translation issues to ensure a seamless experience for your customers. Your dedication to delivering a top-notch experience doesn't go unnoticed. ๐Ÿ’ž We're thrilled to hear that you're ready to continue adjusting points and rewards with Loloyal. Also, it seems that you have a pending request with us, and we want to assure you that we're committed to delivering on that promptly. Our developers said it will be done tomorrow, no worries for we will inform you once it is done. ๐Ÿฅฐ Please feel free to reach out if you have any further questions or need assistance along the way. We're excited about the opportunity to serve your store, especially with your impressive daily user count of 1,000. We're confident that Loloyal will help enhance your customer loyalty program and provide value to both you and your customers. ๐Ÿ’— At the end of your 7-day demo period, we hope that we'll improve your impression with our app, reflecting your overall experience with Loloyal. We're here to support you every step of the way, and we're eager to exceed your expectations. ๐Ÿฅฐ Please also let us know what can we do to improve your impression with our app and our service, we will be very glad to hear that. ๐Ÿ’ž Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs! - Mariadel

5 / 5 Share
Sept. 17, 2023

Customer service is incredible. Actually the best I've had from an app!

Store Using app Total reviews Average rating
J&B's Bags and Totes 21 minutes 8 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our customer service team. We're committed to providing exceptional support to all of our users, and we're glad to know that we've exceeded your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing our app! - Mariadel

5 / 5 Share
Sept. 17, 2023

This app is great! Easy to set up and integrate with other apps in my store. I asked that the watermark be removed on my widget and Joewelyn had me set up in just a few minutes. I am excited to offer loyalties to my customers and hope to see how this impacts my business!

Store Using app Total reviews Average rating
Pursuit CBD LLC About 2 hours 2 5.0
Developer Reply

Thank you for your positive feedback! We're glad to hear that you find our app easy to use and integrate with your store. Our team is always here to help and we're happy to have assisted you in removing the watermark on your widget. We hope that our loyalty program will help you increase customer retention and grow your business. If you have any further questions or concerns, please don't hesitate to reach out to us. ๐Ÿ˜Š -Sophie ๐Ÿ’—

5 / 5 Share
Sept. 16, 2023

Exceptional App, Outstanding Support, and Incredible Value!

Store Using app Total reviews Average rating
NexaRev 15 minutes 1 5.0
Developer Reply

Thank you for your kind words! We're glad to hear that you're enjoying our app and our support team has been helpful.๐Ÿ˜Š If there anything else we can do, feel free to contact us again.๐Ÿฅฐ๐Ÿ’— -nona๐Ÿ’—

5 / 5 Share
Sept. 14, 2023

Store Using app Total reviews Average rating
Samuel Ashley About 5 hours 1 5.0
Developer Reply

Thank you so much for the rating! We're delighted to know you had a great experience with us. If you ever have any feedback or questions in the future, please feel free to reach out. We look forward to serving you again! -Joewelyn ๐ŸŒน

5 / 5 Share
Sept. 14, 2023

Mariadelโ€‹ is great! She helped me.

Store Using app Total reviews Average rating
Settlein Furniture About 22 hours 1 5.0
Developer Reply

Thank you for your review and for highlighting Mariadel's excellent customer service! We are glad to hear that she was able to assist you and provide a positive experience. We will be sure to pass along your kind words to her. If you have any further feedback or suggestions, please do not hesitate to let us know. Thank you again for your review! -Joewelyn ๐ŸŒน

5 / 5 Share
Sept. 13, 2023

Store Using app Total reviews Average rating
Jen's Aesthetics 8 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a rating! We truly appreciate your support and hope to continue exceeding your expectations. -Joewelyn๐ŸŒน

5 / 5 Share
Sept. 13, 2023

Store Using app Total reviews Average rating
AqeeLab Nutrition 11 days 11 5.0
Developer Reply

Thank you so much for the rating! We're thrilled that you had a great experience with us. If you ever have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again soon! -Joewelyn๐ŸŒน

5 / 5 Share
Sept. 13, 2023

A grate app that integrate many functions and covered the requirements of the sellers

Store Using app Total reviews Average rating
Healing Crystal Castle About 1 hour 2 5.0
Developer Reply

Thank you for your positive review! We are thrilled to hear that our app has been able to meet your requirements as a seller and provide you with the functions you need. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!๐Ÿ’—๐Ÿ’— -nona

5 / 5 Share
Sept. 13, 2023

Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes. I am amazed. The app works perfectly and does it's job very well.

Store Using app Total reviews Average rating
Moja Farmacija About 1 month 4 5.0
Developer Reply

Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!๐Ÿ˜Š๐Ÿ˜Š -nona

5 / 5 Share
Sept. 10, 2023

Amazing customer service!

Store Using app Total reviews Average rating
Karmazio 29 minutes 1 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're committed to providing top-notch service and are here to assist you whenever you need. If you have any more feedback or if there's anything else we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support! - Mariadel

5 / 5 Share
Sept. 7, 2023

Great app, responsive service despite using the free service.

Store Using app Total reviews Average rating
darcywear 23 days 3 5.0
Developer Reply

Thank you for your positive review! We're glad to hear that you're enjoying our app and that our customer service has been responsive for you, despite using our free service. We strive to provide quality service to all of our users, regardless of their subscription level. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app! -Sophie๐ŸŒน

5 / 5 Share
Sept. 3, 2023

Store Using app Total reviews Average rating
The Smart Shopper 6 days 6 5.0
Developer Reply

We wanted to express our sincere gratitude for your review! Your support means a lot to us, and we're thrilled to hear that you had a positive experience with our service. -Joewelyn๐ŸŒน

5 / 5 Share
Sept. 1, 2023

So far the best Loyalty app with most reasonable price. Very fast and helpful customer service as well.

Store Using app Total reviews Average rating
prettie fun About 2 hours 1 5.0
Developer Reply

Thank you for your positive review! We're glad to hear that you're satisfied with our loyalty app and customer service. Our team works hard to provide the best experience possible for our customers. If you have any questions or concerns in the future, don't hesitate to reach out to us. Thank you for choosing our loyalty app! - Sophie๐ŸŒน

5 / 5 Share
Aug. 27, 2023

Easy to use, basically has all the functions I need.The customer service patiently answered all my questions, and the key price is very affordable.

Store Using app Total reviews Average rating
My Store 2 days โ€” โ€”
Developer Reply

Thank you for taking the time to leave a positive review. We are thrilled to hear that you found our product easy to use and that our customer service team was able to assist you with your questions. We strive to offer affordable prices without compromising on quality. Thanks again for choosing our product! -nona

Previous Page 31 of 34 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.