TrustWILL Loyalty & Referrals
Loyalty Rewards Program with Points, Referral Program & VIP
Rating
4.9
feedback
738
chart
#668
All reviews
June 11, 2023
I had the pleasure of interacting with Sophie from customer support, and I must say that her service was outstanding. Sophie's prompt and professional communication, extensive product knowledge, and genuine empathy made my experience truly exceptional. She patiently addressed all my concerns, provided timely updates, and ensured that I felt valued as a customer throughout the entire interaction. Sophie's dedication to customer satisfaction is commendable, and I highly recommend her for her exceptional customer support skills.
Thank you for your wonderful review! We are delighted to hear that Sophie provided you with outstanding customer support. It's great to know that she was able to address all your concerns and make you feel valued as a customer. We will be sure to pass on your kind words to Sophie and the rest of our team. Thank you for recommending us and we look forward to serving you again in the future. - Sophie💖
June 7, 2023
Great customer service, much more affordable than other similar tools, always improving based on user feedback, we're co-creating to make it the best it can be!
Thank you for leaving such a positive review of our app! We're thrilled to hear that you appreciate our commitment to great customer service, affordable pricing, and continuous improvement based on user feedback. We're glad to be working with you to co-create the best possible app for your needs. Thank you for choosing us and we look forward to continuing to work with you in the future. - Mariadel 💖
June 6, 2023
provide indepth tutorial on how to use and guideline, overall is easy to understand and easy to use
Thank you for your feedback! We're glad to hear that our tutorial and guidelines were helpful and easy to understand. We'll continue to strive to provide clear and comprehensive resources for our users. If you have any further suggestions or feedback, please don't hesitate to let us know. - Sophie 💗
June 6, 2023
The app is user-friendly, the design is very nice and it has many valuable features. The customer support was incredibly fast and Nona helped me with all of my questions right away, she was very helpful!! Thank you so much for improving my store
Thank you for your positive review! We're thrilled to hear that you find our app user-friendly and valuable. We're also glad that our customer support team was able to assist you quickly and effectively. We appreciate your business and look forward to continuing to improve your store experience. - Nona 💗
June 5, 2023
Great customer! Problem solved soon. Thank you! チャットサポートもスムーズで問題はすぐに解決できました。 設定画面も英語ですが直観的でわかりやすいので日本人でも使いやすいです。 ありがとうございました。
この素晴らしいレビューを残してくれてありがとうございます!私たちのチャットサポートが素早く問題を解決し、設定画面が使いやすいと感じていただけたことをうれしく思っています。お客様のビジネスを大切にし、今後も優れたサービスを提供できるよう努めます。再度、ありがとうございます! - Sophie💗
June 4, 2023
So helpful. Helped me with issues I didn't know I had! This a great app and it's so easy to use. I am looking forward to growing my customer base and rewarding them for supporting my store!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our app was helpful to you and that you found it easy to use. We wish you all the best in growing your customer base and rewarding them for their support. Please don't hesitate to reach out if you need further assistance. - Sophie💗
June 4, 2023
The support speed is fantastic and very helpful. Multi-lingual interface is pretty good, and the design looks sleek and clean.
Thank you for taking the time to share your positive experience with our support team and interface. We're glad to hear that you found our support speed to be fantastic and our multi-lingual interface to be pretty good. We also appreciate your feedback on the design, and we're pleased to know that you found it sleek and clean. We look forward to continuing to provide you with excellent service. - Sophie💗
June 3, 2023
Sehr schnelle und freundlicher Support. Auf Input gehen sie schnell und unkompliziert ein. Die App ist unkompliziert und perfekt für unsere Wünsche.
Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app! - Mariadel 💖
June 2, 2023
This app is great !!! they provide Excellent customer service and care about your E-commerce! Sophie was so reliable and courteous at helping me out set up everything to get me rolling! big Thank you to her!!!
Thank you so much for taking the time to share your positive experience with our app. We're thrilled to hear that our customer service team was able to provide you with excellent support, and that Sophie was able to assist you in getting everything set up. We appreciate your business and look forward to continuing to support your e-commerce needs. Thank you again for your kind words! - Sophie💗
June 2, 2023
thank for that i really really really really really really really really really really really really really really appreciate
Thank you for your kind words! We're happy to have been able to assist you and appreciate your appreciation. Please don't hesitate to reach out if you need any further assistance in the future. Thank you for choosing us! -Nona 💗
May 31, 2023
Than smile, this plug-in will be more user-friendly, and customer service online at any time to solve problems, than smile to use much better
Thank you for your feedback! We're glad to hear that you find our plug-in user-friendly. Our customer service team is always available to assist you with any issues you may encounter. We appreciate your support and hope you continue to enjoy using our product. -Mariadel
May 31, 2023
Very helpful and friendly I had issues with my shop and needed some stuff taken off the lady helping was kind, fast and prompt
Thank you for sharing your positive experience with Nona. It's great to hear that they were kind, fast, and prompt in assisting you with your shop issues. If you need any further assistance, please don't hesitate to reach out to me. -Nona💗
May 29, 2023
La atención en la configuración y puesta a punto es muy buena. Como punto negativo las traducciones muy mejorables.
¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra saber que ha encontrado nuestro servicio de atención al cliente útil durante la configuración y puesta en marcha. Lamentamos escuchar que las traducciones no han sido de su agrado y tomaremos en cuenta sus comentarios para mejorar en este aspecto. Agradecemos su apoyo y esperamos seguir brindándole una excelente experiencia. Si tiene alguna sugerencia o comentario adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo! -Sophie
May 29, 2023
Very Responsive Customer service.. Got my issues solved within minutes. Fast and Good. Will definitely recommend to people I know. Thumbs Up
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. - Sophie
May 28, 2023
售后回复很快 ,有问题能及时解决,谢谢 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
感谢您的客气话以及您花时间提供反馈。客户服务是我们的首要任务,因此我们很高兴我们实现了它!您的业务使我们的工作变得有价值。我由衷地感谢它。 - Nona
May 26, 2023
Aplicativo muito bom e criativo, vai ajudar muito nas vendas e a contratar novos clientes à loja....
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir! - Mariadel
May 26, 2023
Super helpful to work with! We had some questions and they were quick to assist us and get everything squared away.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. - Mariadel
May 26, 2023
Simple layout, easy to navigate, good options for loyalty program, happy customer service! Thank you.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! - Nona
May 25, 2023
Estou adorando o aplicativo até o momento. Ainda não coloquei ele para funcionar mas espero fazer isto em breve. Pelo suporte que recebi hoje as expectativas são as melhores possíveis.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir! - Mariadel