All reviews

Rating Breakdown

  • 5
    80% (586 ratings)
  • 4
    5% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 73% (457)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2025

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello JEMSI, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

Ho appena installato l'app, ottime funzioni e super assistenza, grazie!

Using app

26 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Ciao, Grazie mille per il tuo splendido feedback! 💙 Siamo entusiasti di sapere che stai apprezzando le funzionalità e che il nostro team di supporto è riuscito ad assisterti. Continueremo a lavorare con impegno per offrirti la migliore esperienza possibile. Cordiali saluti, Team di Supporto Loloyal

5 / 5 Share

Sept. 5, 2025

Store

Belvyo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Belvyo, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

In the process of moving over to LoLoyal from another loyalty program, loving it so far. Setup has been smooth and aesthetic, and the help from the customer service team (in particular Sherm) has been amazing.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 4, 2025

Using app

41 minutes

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 3, 2025

Store

Ozmah

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ozmah, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

Assistance très disponible et efficace.Très réactif pour résoudre les problèmes.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre merveilleux retour ! Nous sommes ravis de savoir que vous avez trouvé notre assistance efficace et réactive. Offrir un support rapide et fiable est toujours notre priorité, et nous sommes là chaque fois que vous avez besoin de nous. Cordialement, Équipe Support Loloyal

5 / 5 Share

Sept. 3, 2025

Seems great, haven't really started using it yet but costumer services are great, helps immidiatly. Lokoks good so far. This one I can have in my language, norwegian, and I can translate the words myself so that it appears in norwegian for my norwegian costumers. No other apps as I have found have done this so it's a plus

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your thoughtful feedback! We’re happy to know that our customer service has been able to assist you quickly and that you’re finding value in the language customization options. It’s wonderful that you can easily adapt the app for your Norwegian customers. We look forward to supporting you as you continue exploring and using the app! Best regards, Loloyal Support Team

5 / 5 Share

Sept. 2, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team

5 / 5 Share

Aug. 25, 2025

Vielen Dank für Ihre Beratung! Ich habe jetzt den App verstanden mit Ihrer Hilfe. Super Unterstützung!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, vielen Dank für Ihre lieben Worte! 🌟 Es freut uns sehr zu hören, dass unser Support Ihnen geholfen hat, die App besser zu verstehen. Ihr Feedback motiviert uns wirklich, weiterhin den bestmöglichen Service zu bieten. Wir sind jederzeit für Sie da, falls Sie weitere Unterstützung benötigen. 💙 Mit freundlichen Grüßen Loloyal Support Team

5 / 5 Share

Aug. 23, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team

5 / 5 Share

Aug. 28, 2025

Now suddenly get charged 500USD for a month, ------------------------ Ok, case was resolved which the extra fees, great support & resolution. Thanks!

Store

Mistore

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hello, We sincerely apologize for the inconvenience this has caused and truly appreciate you sharing your feedback with us. Our goal is to improve your experience moving forward. After reviewing your account, the extra charge occurred because your store orders exceeded the order limit of your current Starter Plan. Please note that the Starter Plan offers an option to increase the order limit, which can help prevent these additional fees. To better assist you, a member of our team will also be reaching out directly to provide further support and ensure your store continues running smoothly without unexpected charges. Thank you again for your patience and understanding. Best regards, Loloyal Support Team

5 / 5 Share

Aug. 15, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best regards, Loloyal Support Team

5 / 5 Share

Aug. 14, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best Regards, Cassie | Loloyal Support Team

5 / 5 Share

Sept. 4, 2025

いつも細かく丁寧に教えてくださいます。日本語に翻訳して使っていますが、ところどころ不自然な日本語なため意味がわからないところがあります。こちら少し調節して欲しいです。 お客様へのポイントのリマインドメールですが、現在は30日前と3日前です。 経験上お客様へリマインドメールを送るタイミングで一番効率がいいのは、7日前、3日前、当日の3回です。 こちらアップデートしてもらえると大変助かります。

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

ご親切なレビューをいただき、誠にありがとうございます!ご説明が問題解決に役立ったと伺い、大変嬉しく思います。初めてご利用の際は多少の不安は当然のことですが、ご安心ください。いつでもサポートさせていただきます。ご質問やお困りごとがございましたら、お気軽にお問い合わせください。いつでも喜んでお手伝いさせていただきます。 Best regards, Cassie | Loloyal Support Team

5 / 5 Share

Aug. 12, 2025

素晴らしい対応です。

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best Regards, Cassie | Loloyal Support Team

5 / 5 Share

Aug. 10, 2025

111

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best Regards, Cassie | Loloyal Support Team

5 / 5 Share

Aug. 8, 2025

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support! It truly means a lot to us. We're glad to know we're meeting your expectations. If you ever need help or have any questions, feel free to reach out anytime — we're always here for you! Best Regards, Cassie | Loloyal Support Team

5 / 5 Share

Aug. 5, 2025

Super, le service client est très réactif

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour, Merci pour votre retour positif. Nous sommes ravis d’apprendre que vous avez trouvé notre service client réactif. Offrir une assistance rapide et efficace est l’une de nos priorités. N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire. Cordialement, L’équipe d’assistance Loloyal