All reviews

Rating Breakdown

  • 5
    37% (414 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

July 25, 2024

Amazing service!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 25, 2024

購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。 ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。 様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。 気になる点:たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。 特に良かった点:サポート体制が素晴らしいです!不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速(1-4日以内)かつ柔軟に対応していただけました。 サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。 翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

徹底的かつ肯定的なレビューをありがとうございます!ご購入金額や会員ランク、さまざまなアクションに応じてポイントが付与されるなど、多彩なアプリをご利用いただければ幸いです。ウィジェットの編集が簡単で、テンプレートが利用できるため、エクスペリエンスがスムーズになったことは大変喜ばしいことです。 蓄積されたポイントをクーポンに変換するために必要な労力について、建設的なご意見をありがとうございます。あなたのフィードバックは、改善し、ユーザーにより良いガイダンスを提供するのに役立ちます。 マリアデルとキムを含む当社のサポート チームが優れたサービスを提供し、質問に迅速かつ柔軟に対応したことを特にうれしく思います。言語サポート機能も役に立ったとのお言葉をいただき、大変嬉しく思います。 さらにご質問がある場合やサポートが必要な場合は、お気軽にお問い合わせください。私たちは、お客様が可能な限り最高の体験をお届けできるようお手伝いいたします。 ご支援と当社のアプリをお選びいただきまして、重ねて御礼申し上げます。 よろしくお願いします、 キム|忠実なサポートチーム

5 / 5 Share

July 25, 2024

excellent customer service

Using app

7 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your excellent review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Thank you again for your support and for choosing Loloyal! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 22, 2024

I give Kim and Sophie​ a 5-star because they are super helpful, efficient in communications with clear instructions. I'm first to try this app, hope this app would be great too!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're delighted to hear that Kim and Sophie were super helpful and efficient in their communications, providing you with clear instructions. We're excited that you're trying our app and hope it meets all your expectations. Your satisfaction is our top priority, and we're here to ensure you have a great experience. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 19, 2024

Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation

Store

D'QAR

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your awesome review! We are thrilled to know that you found our support excellent and our app great! Your satisfaction is our priority! We love to hear that you have found our app the best app that caters your business needs. Thank you so much for your recommendation. We are looking forward to serving you again soon. Have a nice day! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 18, 2024

always helpful support.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're always here to help. 😊🙌 Best regards, Sophie|Loloyal Support Team of Channelwill

5 / 5 Share

July 18, 2024

vraiment tres efficace et accueillant Merci Beaucoup

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Nous vous remercions pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre service efficace et accueillant 😊🙏 Votre satisfaction est notre priorité. A bientôt ! ⭐ Meilleures salutations, Sophie| Loloyal Support Team of Channelwill

5 / 5 Share

July 16, 2024

Nice customer service. Easy to use!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that you found our customer service nice and our app easy to use. Your satisfaction is our top priority, and we're pleased to know we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority. Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 16, 2024

Very Kind! Very Good!

Store

Edifier

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 15, 2024

Fast Service! I'm glad that the support team help me instantly when I have issue.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly. We're always here to help whenever you need us. 🙌✨ Best regards, Sophie|Loloyal Customer Support of Channelwill

5 / 5 Share

July 15, 2024

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon! Best regards, Sophie|Loloyal Customer Support of Channelwill

5 / 5 Share

July 11, 2024

Store

INKBIRD

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon! Best regards, Kim|Loloyal Customer Support of Channelwill

5 / 5 Share

July 11, 2024

Customer service was super helpful, speedy, and easy to work with.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you found our customer service to be super helpful, speedy, and easy to work with. Your satisfaction is our top priority, and it's great to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 10, 2024

Excellent Experience The implementation of the system went smoothly. The menu is intuitively designed and very clear. The integration looks truly outstanding and is crafted with a high level of professionalism. We are eagerly anticipating our customers' reactions to our loyalty program. What we appreciated the most was the warm welcome from the support team. We had a very pleasant interaction with Nova, who not only answered our beginner questions but also provided numerous helpful tips - and that with an unmatched response time. For example, we didn’t know that expected points could be displayed next to the price, offering our customers complete transparency in point collection. We think that’s fantastic, and thanks to Nova, we were able to integrate this feature right away. Overall, we are very satisfied so far and look forward to seeing how the program evolves.

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your detailed and positive review! We're thrilled to hear that your experience with our system has been excellent and that the implementation went smoothly. It's wonderful to know that you find our menu intuitive and our integration outstanding. We're especially pleased that Nova was able to provide you with a warm welcome and helpful tips, enhancing your experience further. The feature of displaying expected points next to the price for complete transparency is indeed fantastic, and we're glad you could integrate it seamlessly. Your satisfaction is our top priority, and we're excited to see how your loyalty program evolves and how your customers respond. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you again for your support and for choosing Loloyal. Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

July 6, 2024

genial

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tu brillante reseña! Estamos encantados de saber que tuvo una experiencia tan positiva con nuestro servicio. Su satisfacción es nuestra principal prioridad y sus comentarios significan mucho para nosotros. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Atentamente, Kim|Equipo de soporte leal de Channelwill

5 / 5 Share

June 28, 2024

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our customer service, user-friendly interface, and competitive pricing. It's incredibly rewarding to know that we are the company you trust for this kind of service. Your satisfaction is our top priority, and we're committed to maintaining the high standards you've experienced. Again, thank you for choosing Loloyal! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

June 27, 2024

Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your fantastic review! We're delighted to hear that you find our app's functions comprehensive and that everything you need is included. It's great to know that the free plan meets the basic needs of novice store owners and that our paid plans scale with your store's income, making them a manageable investment. Your feedback is invaluable as we strive to provide the best possible experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

June 28, 2024

Love it so much! thank you! Its bringing people to my webstore!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic review! We're thrilled to hear that you love our app and that it's helping to bring people to your webstore. Your satisfaction is our top priority, and it's fantastic to know that our app is making a positive impact on your business. Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

June 26, 2024

Great experience so far! Exceptional customer support and very very responsive!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience so far and that our customer support has been exceptional and very responsive. Providing top-notch customer service is our priority, and it's fantastic to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

June 26, 2024

Tutto perfetto, assistenza clienti cordiale e disponibile.

Store

Keepit

Using app

17 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Grazie mille per la sua gentile recensione! Siamo entusiasti di sapere che tutto è stato perfetto e che ha trovato il nostro servizio clienti cordiale e disponibile. La sua soddisfazione è la nostra massima priorità ed è meraviglioso sapere che abbiamo soddisfatto le sue aspettative. Se ha ulteriori domande o bisogno di assistenza, non esiti a contattarci. Siamo qui per aiutarvi! Cordiali saluti, Kim|Loloyal Team di supporto di Channelwill