All reviews

Rating Breakdown

  • 5
    35% (375 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 17, 2024

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us an excellent rating! We're thrilled to hear that you had a positive experience with us. Your support means the world to us! 😊✨ Enjoy using our App! Best Regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

April 16, 2024

Quick response for the support team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 13, 2024

For multi language I will use it

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! πŸŒπŸ’¬ Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! πŸš€πŸ˜Š Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 12, 2024

its a great...!!

Store

KD ARTS

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic feedback! 😊 We're thrilled to hear that you're enjoying your experience with us! πŸŽ‰ If you ever need anything, feel free to reach out. We're here to help! πŸ‘ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 11, 2024

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza con noi! Siamo entusiasti di sapere che ha trovato il nostro servizio perfetto e il nostro team eccellente, professionale e competente. Shan e il resto del nostro team sono molto orgogliosi di fornire un'assistenza di alto livello ai nostri clienti e siamo lieti di sapere che Shan Γ¨ stato in grado di aiutarla in modo efficiente ed efficace. Le sue gentili parole saranno condivise con Shan e l'intero team come riconoscimento per il loro duro lavoro e la loro dedizione. Apprezziamo molto il suo feedback e il riconoscimento dell'eccezionale servizio offerto da Shan. Se in futuro avrΓ  bisogno di ulteriore assistenza o avrΓ  domande, non esiti a contattarci. Siamo qui per aiutarvi! Grazie ancora per aver scelto Loloyal e ci auguriamo di potervi servire ancora in futuro. Cordiali saluti, Kim|Squadra di supporto Loloyal

5 / 5 Share

April 11, 2024

Just started but good app I'd recommend has a lot of cool features

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for trying out our app and for sharing your positive feedback! We're thrilled to hear that you're enjoying the features so far. We're continuously working to improve and enhance the app to provide even more value to our users. If you ever have any questions or suggestions, feel free to reach out. We appreciate your recommendation and look forward to supporting you as you explore all the cool features our app has to offer! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 8, 2024

Support team is awesome!

Store

Gwyshop

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our support team to be awesome! πŸŽ‰πŸ’¬ We strive to provide top-notch assistance to all our users. If you ever need further help, don't hesitate to reach out. We're here for you! πŸ˜ŠπŸ‘ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 8, 2024

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! πŸ’–πŸ’– Best regards, Mariadel πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 6, 2024

cool

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

πŸ‘ Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 6, 2024

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 5, 2024

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 4, 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

Store

My Store

Using app

3 months

Developer Reply

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! πŸš€πŸ˜Š Best regards, Sophie Loloyal Customer Support 🌟

5 / 5 Share

April 3, 2024

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority! Best regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

April 2, 2024

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Mariadel πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 2, 2024

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards. The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support. Best regards, Mariadel πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

March 27, 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! πŸ‘πŸš€ Happy using our App! Best Regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

March 23, 2024

Store

Oneince

Using app

3 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. Your support means the world to us! 😊✨ Best Regards, Sophie Loloyal Customer Support 🌟

5 / 5 Share

March 21, 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! πŸ‘πŸš€ Happy using our App! Best Regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

March 19, 2024

Customer support is always super helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words about our customer support team! We strive to provide excellent service and assistance to all our customers, and we're delighted to hear that you found our support helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. Best regards, Mariadel // Loloyal Support πŸ’«