Loop Returns & Exchanges
Manage returns, exchanges, tracking, return labels & more!
Rating
4.7
feedback
386
chart
#1,174
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
3%
-
Less than a year
38%
-
More than a year
58%
Reviews Summary
The reviews for the Loop Shopify App are mostly positive, highlighting the excellent customer service and quick response times of the support team. Users appreciate the ease of navigation and tracking returns within the app. However, there are some negative reviews mentioning challenges with onboarding, slow responses from specialists, and difficulties in setting up the platform efficiently. Overall, Loop is praised for its helpful support team, user-friendly interface, and efficient returns management, making it a valuable tool for ecommerce businesses.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
Best in class app The service from Ninthuga in particular was very helpful
Jan. 14, 2026
Great Support. Ninthuga and Kat have helped us make adjustments and answer our questions on many occasions and they are quick to respond.
Jan. 13, 2026
Really appreciated the quick support I received when I encountered an issue with returns that had issues. Pretty quick reply with clear instructions and path forward.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more