Vionic Shoes Canada review for Loop Returns & Exchanges

May 18, 2023

Loop has been a game-changer for our Customer Service team and our customers love it as well. It has greatly reduced the number of emails and inquiries and has created a streamlined return process for customers. Adding the option for exchanges has saved us countless sales and makes the platform worth it on its own. Our amazing account/implementation manager made implementation so much easier - her patience, knowledge, and time provided exceeded expectations. Support post-launch continues to be great as well.