Labo Mono review for Loop Returns & Exchanges

1 / 5

Sept. 4, 2025

European brands, beware! Lots of promises until you sign, then no one is available for the onboarding. Support is almost non existent for EU brands, it's been more than a week for us, still waiting to finish setting up our account or answer our most basic questions.

Using app

23 days

Total reviews

13

Average rating

1.9

Developer Reply

Thank you for sharing your feedback, and we’re really sorry your experience with Loop hasn’t started smoothly. We understand you ran into an issue with a carrier integration, and our onboarding team is already in touch to work through this with you. We appreciate your patience and are committed to getting you the support you need.

Loop Returns & Exchanges for Shopify
Loop Returns & Exchanges
4.7 star
365 reviews

Shopify Post-Purchase Software

Developer
Shopify App Store