Knickey review for Loop Returns & Exchanges

May 17, 2022

We've been a Loop customer for over 2 years now, having switched from a very basic returns software. We really appreciate the automation of the platform, and the optionality it gives our customers to fully customize their return outcomes. We love the advanced & instant exchanges, and can't wait to start better leveraging their workflows tech for further automations. The upsell feature in the returns portal is also a great add. Loop is also constantly adding new functionality - though we would love it if less of these features were hidden behind additional paywalls - since the software is quite expensive.