Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.7
Feedback
427
Reviews
Chart
#739
Shopify

All reviews

5 / 5 Share
Jan. 27, 2025

Quick response from the Support Team!

Store Using app Total reviews Average rating
Nuudii System 12 months 2 5.0
Developer Reply

Thanks for the review! Quick responses are what we aim for 🙌

5 / 5 Share
Jan. 21, 2025

Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.

Store Using app Total reviews Average rating
Neat Method 12 months 1 5.0
Developer Reply

Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️

5 / 5 Share
Jan. 13, 2026

Very helpful and detailed. I appreciated the support!

Store Using app Total reviews Average rating
needed. About 2 years 5 4.2
Developer Reply

Thank you for the 5 ⭐️'s! We're always here to help.

5 / 5 Share
Jan. 17, 2025

Emma P. was the one who helped me and was super helpful! She was amazing and fast and kept me updated along the way. Amazing service and was super nice.

Store Using app Total reviews Average rating
Fringe Sport Over 1 year 4 5.0
Developer Reply

Thanks for sharing! It's awesome to hear Emma made your experience so seamless and positive 🤩

5 / 5 Share
Jan. 16, 2025

Great Support team. Fast response times and easy solutions.

Store Using app Total reviews Average rating
BlackStrap® 4 months 3 5.0
Developer Reply

Thanks for the great feedback! Glad our team could help quickly and easily- here whenever you need us! 💙

5 / 5 Share
Jan. 15, 2025

Amazing support with Rece! Loop is easy to use and very customizable Love our return software

Store Using app Total reviews Average rating
Woxer 9 months 10 5.0
Developer Reply

Helping you create a seamless returns experience is what we're all about. Thanks for the glowing review 🤩💙

5 / 5 Share
Jan. 13, 2026

App works good, support is always on point.

Store Using app Total reviews Average rating
Heat Wave Visual Over 5 years 5 5.0
Developer Reply

Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙

5 / 5 Share
Jan. 14, 2025

Emma Pennington did a great job with the customer support.

Store Using app Total reviews Average rating
Galway Bay Apparel, LLC 7 months 4 5.0
Developer Reply

We're thrilled to hear that Emma provided you with outstanding support. We’ll be sure to share your kind words with her 🙌💙

5 / 5 Share
Jan. 10, 2025

Exceptional customer service experience with Jackie O and Reese P. Thanks for the always prompt and insightful assistance.

Store Using app Total reviews Average rating
MUNICIPAL Over 1 year 3 5.0
Developer Reply

Thank you for your kind words 💙 🤩 We're thrilled Jackie O and Reese P provided such exceptional service.

5 / 5 Share
Jan. 10, 2025

We have received fast and efficient help every time we have reached out!

Store Using app Total reviews Average rating
Monica + Andy Over 1 year 2 5.0
Developer Reply

Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌

5 / 5 Share
Jan. 9, 2025

Great application and excellent support!

Store Using app Total reviews Average rating
ASTA RESORT About 1 year 3 5.0
Developer Reply

We appreciate your feedback! It’s great to know both the app and support have impressed you ⭐️

5 / 5 Share
Jan. 9, 2025

Excellent support

Store Using app Total reviews Average rating
PAKA® Over 4 years 5 4.4
Developer Reply

Your support means everything to us! Thank you for the review 🤩🙌

5 / 5 Share
Jan. 8, 2025

LOOP is an excellent tool for our company to manage returns and exchanges. While the features are impressive, what really stands out to me is their customer support. I truly appreciate working with their team— they are not only knowledgeable but also consistently approachable and eager to help with any issues.

Store Using app Total reviews Average rating
ORTTU Over 3 years 14 5.0
Developer Reply

Thank you for your thoughtful review 💙⭐️ We're thrilled that Loop has been a valuable tool for your business and that our support team has made such a positive impression. We're always here to help!

5 / 5 Share
Jan. 7, 2025

Loop returns support is best in class. I often get Rece as my support agent and he has solutions that work quickly almost every time.

Store Using app Total reviews Average rating
Bruno Magli Over 1 year 2 5.0
Developer Reply

Thank you for sharing your experience! We're thrilled to hear Rece has provided you with top-notch, efficient support. We'll be sure to share your kind words with him 🤩 🙌

5 / 5 Share
Jan. 2, 2025

Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.

Store Using app Total reviews Average rating
Glam-Aholic Lifestyle 12 months 3 4.0
Developer Reply

Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.

5 / 5 Share
Dec. 31, 2024

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Store Using app Total reviews Average rating
Piyama USD 2 months 2 5.0
Developer Reply

Thanks for the great feedback 💙🤩 We're happy to hear our support team made your onboarding smooth and timely.

5 / 5 Share
Dec. 31, 2024

Was super helpful and fixed my issue quickly!

Store Using app Total reviews Average rating
Nursing Queen Over 3 years 4 5.0
Developer Reply

Thanks for sharing your experience 💙 Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!

5 / 5 Share
Dec. 30, 2024

Easy to use with quick and reliable support. Highly recommend.

Store Using app Total reviews Average rating
Blauer Board Shop Over 1 year 5 5.0
Developer Reply

Thank you for the 5 ⭐️'s! We appreciate your recommendation and look forward to continuing to support you!

5 / 5 Share
Dec. 20, 2024

Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!

Store Using app Total reviews Average rating
Apollo About 1 year 8 4.6
Developer Reply

We’re so glad to hear that our team has been able to provide the support you need 🙌 It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙

5 / 5 Share
June 10, 2025

Quick turnaround for support with sufficient solutions!

Store Using app Total reviews Average rating
NAGHEDI Over 1 year 2 4.5
Developer Reply

Thank you for the positive feedback 💙⭐️ If there's anything we can do to make your experience even better, feel free to let us know!

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